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5

Issues with Premiere Pro 2025

New Here ,
Oct 23, 2024 Oct 23, 2024

I am having major issues following the most recent update to Premiere Pro. When I've attempted to create a new sequence within a project, audio is very glitchy; A1 is only left, A2 is right and there is no way to adjust the Audio Channels. No audio tracks on A3 are audible whatsoever. And worst of all, I have had Premiere crash several times moments after opening it and trying to work on a project. My original sequences on projects work fine. It seems this is only impacting a second sequence within a project.

 

Right now I cannot open Premiere without it crashing, which is a major issue given the deadline I am working under.

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correct answers 2 Pinned Replies

Adobe Employee , Oct 24, 2024 Oct 24, 2024

Hi @kdjmedia1 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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Adobe Employee , Dec 20, 2024 Dec 20, 2024

Hello @kdjmedia1

Are you still experiencing this issue?  Are you working with Proxies or camera files?  Hopefully, everything is working for you.

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LEGEND ,
Oct 23, 2024 Oct 23, 2024

First thing, is check your Preferences/Audio tab.

 

Do you have input state for audio media set to "from media", or to stereo, mono, adaptive?

 

That can get off from what you're used to in a new version.

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Adobe Employee ,
Oct 24, 2024 Oct 24, 2024

Hi @kdjmedia1 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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New Here ,
Oct 24, 2024 Oct 24, 2024

Within 60 seconds of opening this project, I get an error message and Premiere shuts down. Screenshot 2024-10-24 at 7.06.58 PM.png

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Community Beginner ,
Oct 28, 2024 Oct 28, 2024

I have the same problem, when you put stereo audio on timeline the audio play Mono not stereo, When you put the same audio in the previous version it plays in stereoScreenshot 2024-10-28 at 12.14.28 PM.png

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Community Expert ,
Oct 28, 2024 Oct 28, 2024

Your track is most likely mono.

Please when posting a screenshot, post the entire panel. In this case the track header is an important part of the panel.

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New Here ,
Nov 13, 2024 Nov 13, 2024

I had exactly the same problem but luckily seem to have found a solution.  Open up the audio workspace in Premiere 25, go to the audio track mixer and make sure that all the dials are set to zero. Hopefully that should sort your issue. It worked for me. 

Cheers,
Bryan Audio issues.jpg

 

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New Here ,
Nov 13, 2024 Nov 13, 2024

11adobe issue.PNG

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LEGEND ,
Nov 13, 2024 Nov 13, 2024

That dialog nearly always points to something glitched in the sequence at that time stamp. Redo that segment of the sequence is typically what fixes this.

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Adobe Employee ,
Dec 20, 2024 Dec 20, 2024

Hello @kdjmedia1

Are you still experiencing this issue?  Are you working with Proxies or camera files?  Hopefully, everything is working for you.

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Community Beginner ,
Dec 20, 2024 Dec 20, 2024
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I'm having RELENTLESS issues with Memory Errors in Premier, After Effects and occasionally Media Encoder. The apps are triggering the low memory error messages and then requiring a force quit. I lose work and time each time this happens. It's corrupted projects and everything.

 

why is this still happening?

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