logiooptions panel pops up

[fgeierst]

In premiere cc (v 12.0.0) a small panel keeps poping up. Any Ideas how to permanently remove it?

Thanks for you help with this!

Florian

[8bitRoman]

I experience the same problem with last version of Premiere and latest version of Logitech Options 8.54.161. When I click away from Premiere and back into it, the small window appears again and again and again.... I use the craft keyboard and MX 2s mouse.

[sc92628345]

I have the same issue as jannelmm - Closing Premiere didn't fix. Tabbing out and back in to Premiere always returns the panel. Has any fix been found for this?

[jackthegiantslayer]

So after speaking with Logitech did they bother to tell you if they were going to fix this ridiculous bug? Workarounds do not work, they need to fix this or you do.

[PRWZ]

UGH!!! I keep getting this in Illustrator on my MacBook! It pops up every time I flip through files, even after I close it! Please help

[dmcsween4]

@PRWZ  Please try this and report your results; 

1. After the logitech panel pops up, close the panel
2. Close Illustrator
3. Relaunch Illustrator

If you see it again, respond with what caused it to launch; it opened when Illusttrator opened, or when opening an exusutng file?  Or when opening a new file? And please include the version of Illustrator you're using.

[joudenaarde]

Hello @dmcsween4, I noticed @PRWZ didn't respond to your request so I'll do it instead since I have the same issue.

I'm on the latest Illustrator on a Mac Mini M1 (latest OS, latest system updates), and have been having the same issue very consistently. Here's what I've tried so far:

• Closing the Logitech panel, closing Illustrator, relaunching illustrator
  • This didn't solve the issue, and the panel seems to automatically pop back up after a moment, even without any file open.
• I also tried looking into the Logi Options software. From what I can tell the panel started popping up after trying to enable Application Custom Settings (I hope I translated this correctly, since my Logi-software is in Dutch). After disabling it due to continuous crashing of Illustrator (seemed to be a bug on Logi's side), the panel very annoyingly never went away.
• I can't find any related file in the Illustrator application folder (nor in the Illustrator folders in Application Support).

I hope this helps narrow things down 🙂

[ZenGeekDad]

The "correct answer" cited here did not work for me either.  And simply closing the pop-up works only for 10-60 seconds, as it just keeps popping back up, randomly.

So, I dragged the little window by its upper left corner on the lower right pixel of my monitor.  There, you can't even see it.  So it can pop or stay up to its heart's content, and I can get my work done, never seeing it.

[Ajed]

Good tip....just started happening to me again.  YEARS later and this is still a bug, but hey it's Adobe!

[FlyingFourFun]

It started for me also; just now version 15.4.  I am not convinced it's an Adobe bug (I think it's on Logitech).

The advice to delete the extension folder worked for now, so hope it stays that way.

[default3rkmjla0wwag]

The followinf pathway is now invalid

C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobeYou

Any ideas on how to stop the pop up now?

Thanks, 

A

[tristansummers]

C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe\jsx is exactly where I found it in Windows 11 and latest Adobe updates. Delete the Premiere one and it goes away. If you change your universal transmitter it comes back though, at least that is the only reason I can think for it coming back. It is Logitech not Adobe who are both lame and at fault.