P: Lumetri Color sliders not working

[Tanner32272998z8g6]

Hey there. This just started happening in the last week or two. When I go to use Lumetri Color, the sliders all start all the way to the left as shown in the picture. There default values all show 0 as well. Then, at the slightest touch, the slider will jump all the way to the right and max out the value. So the slider does not work, and it only allows default, or max. no in between. I can adjust settings just fine by typing in the values, but this take way longer and i cant see the change gradually. Premiere is up to date, running 24.1.0 and my macbook is a 16" 2023 with an m2pro chip and 16gb of ram. Sometimes this issue happens and sometimes it doesn't. I have tried resetting my computer, resetting premiere, it just seems to happen when it feels like it.

Thanks.

[vryga]

I have the same issue! How to fix it? I cannot see any solution anywhere. I updated the Premiere to the latest version and still.

I have Premiere v24.2.1. build 2

[R Neil Haugen]

At this time, do you have the same issue in the first 24.0 release, or just a newer one ... if so,  probably ... go back earlier in Premiere. Or try using the public beta. While we await the fix which is out in the public beta.

[vryga]

Just updated to 24.3 and still this issue occurs. I have to work on the version from '23 to have it normal. Such a disaster bug in Lumetri. This keeps this version non-useable if you want to color the footage too. Adobe please, fix it.

[R Neil Haugen]

Did you clear all cache files? Very few users of the 24.3 are having this.

[scottadunbar]

Lately the saved presets I use every day have become "corrupt" When in the Lumetri dialog box the sliders such as exposer, contrast , Blacks ect are all to the extrem left and when I slide them to the right the image becomes blown out or very incorectly adjustred. I have restarted the program and the cdomputer but those presets remain the same. See attached image.

 Thanks in adavance for any help.

Scott

New to thios form but I am running a Mac studio M1 Max Ventura OS

[Kevin-Monahan]

Hey @scottadunbar,

Thanks for writing in. I noticed that a bug fix was done in Beta that seems related to Lumetri presets and Software Rendering being enabled. You may want to check the latest Beta out to see if that is fixed yet. Let me know. Sorry for this situation.

Thanks,
Kevin

[brettm18373522]

I am experiencing this issue as well on 24.2.1.  Ridiculous, you release betas and still have these issues!

[Kevin-Monahan]

Are you still experiencing issues here? Let me know. You can also send me the preset. Just upload it to Creative Cloud, Google Drive, or DropBox and PM me the link.

Thanks,
Kevin

[scottadunbar]

Hello All,

Still Having the issue and with Beta 24.2. Downloading latest to try tonight. I will upload preset but its not one but all Lumertri preset I make. See if you can recreate just set a color balance change some values for exposure contrast ect. And a color adjustment in curves like pull red out of the shadows and save. Create new project and try to use preset.

Its the same failure everytime for me.

Thanks,

Scott

[SuperSamC]

I, as well as a community of people on Reddit are also experiencing this issue. I have not tried the beta nor do I plan to, but hoping this gets patched in an update soon.

[ThisCloseToPiratingIt]

This is still an ongoing issue in the lastest release in premiere 24. If you apply any form of saved lumetri preset, upon saving and reloading the project all the sliders will be justified to the left.

Even importing the sequence into a new session will show them properly, but again if you save and reopen it's back to square one. 

This is unacceptable. 

[#13]

I also am seeing the same problem (Premiere Pro latest version 24).

All the sliders are stuck to the left.

I can make adjustments by typing in the value adjustments but that is quite laborious, hence the usefulness of the sliders!

[Crispy Visuals]

Getting this bug in the 2025 Version too

[Will..]

Updated to 24.5 and Lumetri Color now has all the parameters in the 'Basic Correction' tab stuck to the left of the sliders, even though I'm using a preset. If I try to change it, it doesn't work, instead it sets the value to 100. I can only have it stuck to the left or I can click it and it goes to 100% on for EVERY slider in that tab.

So I update to 24.6.1 and still the same issue.

Completely broken and unusable.

I've tried it on an adjustment layer and on the clip itself.

I have a deadline tomorrow and I CANNOT finish this edit because of this.

Updates should FIX things, not break things. Who is testing this stuff before release? No one? Has Adobe moved on from their 6 months of caring about stability?

Even if I apply a brand new Lumetri Color, it still doesn't work. Infuriating.

[R Neil Haugen]

Have you dumped the cache files, a pretty standard suggestion for any updating of Premiere? If not, close ... launch while holding the Shift key down, and dump all cache files.

[Kevin-Monahan]

Hello @Will..,

Thanks for the bug report. This bug is fixed. Does the same thing happen in a new project? If so, try importing the project into a new project and see if that works for you. Let us know.

Thanks,
Kevin

[Will..]

I can confirm that the bug is not fixed. Every single project I open with the last two versions of Premiere cause the bug to happen. The only way around it is to open a brand new Premiere project and then import an already created project into it, as you suggested. Obviously this is not ideal. I just checked and see that there is no new update to Premiere, so am I missing something when you say the bug is fixed? Do you mean internally you've fixed it but haven't released it to the public yet?

Dumping the cache did NOT work.

I have dozens of projects for videos in the works, needing to open a new project and import the old project for every one just to be able to color correct is a huge waste of time.

UPDATE*** After opening new PR projects and importing the bugged ones to fix it (Which took 25 minutes), I then went back and opened the first project that I created via the 'new project' workflow and it defaulted back to having the bug!!!! Every single project I spent time updating went back to having the bug when I closed and reopened!!

This is unbelievable that Adobe would release a version with one of the biggest features that everyone uses completely broken.

[Will..]

Just updated to 24.6.2 Build 2 and the issue is still there, so then I updated to 24.6.3 Build 4 AND THIS PROBLEM STILL EXISTS!!!!!! How is this possible? There's been THREE OR FOUR releases from Adobe over the last 3 months.

So what do I do next? I go through the process of installing version 25, transfer all my settings over and then open the project up. IT STILL DOESN'T WORK!!!! THE LUMETRI COLOR PANEL IS BROKEN FOR ANY OLD PROJECT I OPEN. EVERYTHING IS STILL STUCK ON 0. ONLY NEW PROJECTS WORK!!!!

This is unbelievable. I literally CANNOT use Lumetri color. It's completely broken............... 

If I start a new project, then import the old project it works. However when I save and reopen, every time i double click the project to open it from mac finder, or right click and open it with PR 24 or PR 25 it resets lumetri color to the broken state like the following, and if I try to adjust any of the parameters, it changes everything to max value completely washing out my footage. I've tried resetting the cache during launch, didn't fix, and I've tried now 3 different versions of Premiere. This is insanity.

[R Neil Haugen]

You seem to be the only user with this. At this point I have no clue.

I would suggest using their Adobe CC Cleaning tool. That removes all traces of one or more specified apps from the machine. All registry/OS references, everything.

Though not project files. Those aren't part of the program itself 

Then reboot, do a fresh install of the CC Desktop app, then a fresh install of Premiere.

[Will..]

I am not the only one. See here:
https://www.reddit.com/r/premiere/comments/1b21o2h/is_there_any_way_to_fix_the_bug_where_all_the/ 

and here: https://www.reddit.com/r/premiere/comments/18j9dn5/lumetri_color_sliders_all_stuck_to_the_left_in/ 

and here: https://community.adobe.com/t5/premiere-pro-discussions/lumetri-color-sliders-not-working/td-p/14323...

The bug seems to be caused by any lumetri preset created in 24.1. Which for me was MANY! and I need to use them on dozens of projects... I have complex lumetri presets where I have 3 different lumetri colors applied in the preset, each one with their own masks, luts, specific adjustments, etc. It took a really long time to dial things in.

So in other words, ANYONE using presets from 24.1 will have this issue still, but I assume most don't have many presets they rely on from 24.1, which is why it's not an issue for most now..

Opening a new project, then importing the project with the corrupt presets fixes it only while the project is open the first time, but then when I save and relaunch in the new premiere (Or previous 2 versions), it resets to being broken again! Even applying a brand new lumetri color doesn't work then. The only thing that gets it to work is literally deleting all lumetri color from the projects, then one by one opening a new premiere project and importing the old one, then saving... I even tried applying the corrupt preset, then saving it as a new one in the new premiere, but when applying it even in a new project, the corrupt original preset still somehow carries over.

[R Neil Haugen]

First, please don't misunderstand me. You have my total sympathy because we've all had nasty crud at some point.

That said, there are several million daily users of Premiere. A few percent had that issue in 24.1, as I recall. A few percent of even one million is a fair number of people, even if it is still only a small subset of the user base.

Most users didn't have it, so this was a rather typical bug. Very few have had any issue since then.

Your comments that you are having it with presets made in that hugged version are probably a quite accurate summation of why you're still having it.

And as someone who's made and used far more Lumetri presets than most, I thoroughly understand where you are at.

The only thing I, as another if rather experienced user could suggest, as a way out of this mess, is to create new presets. Personally, I go through and weed out my Lumetri presets every so often, so I don't have a bazillion of them. And rebuild some or test them.

So I have combed through and dumped and replaced several times. That might be what you need to do.

I'm sorry to even suggest it. But I'm totally about what can get anyone working in a practical way now. Rather than waiting for some potential fix from the devs.

It might take a few hours, but also, get you working back to speed.

[Will..]

I agree with your response. I ultimately ended up recreating them yesterday which took most of an afternoon, but it's done. On to the next. Thanks for the reply!

[Rettig Co.]

I've been having this issue for over a month now, sometimes it happens and other times it doesn't. All the Lumetri color sliders are shifted to the left and using the slider in anway changes the values drastically and not by small incremets. I've had Premiere updates as well as Mac updates and it still seems to be an issue. Has anyone else been having the same issues? I've attached a photo of the problem.

[Kevin-Monahan]

Hi @Rettig Co.,

Please try updating Premiere Pro and let us know if your issue is solved.

Thanks,

Kevin

[defaultrqf4ogd642jq]

Its amazing, months after the bug has been made aware of in these forums. That this is still an issue for users.

The Lumetri Color sliders get stuck all the way to left, it has been present for me through several updates. This is something that should be a relativly easy fix but yet still reamains. 

Only fix I have been able to find is by using a Loup Deck to reset sliders. But if im paying as much money as I am for this software. The simple stuff should work. Premeire Pro needs to focus on fixing these small bugs rather than new features and should be pretty fast to fix these issues. This issue has been a major productivity killer.

I'm on the current Mac Os version 24.1 with no new update available. I have uninstalled and reinstalled. Done what everyone else suggests and still an issue. 

How to replicate.. Open the app and goto Lumetri Color and the issue is there. Double click doesn't fix the issue. I haven't found any fix that doensn't require a Loup Deck.