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When I encode with Media encoder. It only uses 10% of my CPU but still manages to make the PC unusable. Unusable as in the mouse and scrolling a website is jittering. I basically cannot use my computer. What gives guys?
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More information needed for someone to help... please click below and provide the requested information
-Troubleshooting https://forums.adobe.com/thread/2261475
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
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Sorry that is not the correct answer, you have incorrectly marked it as correct.. This didn't help at all. And how can you expect a paying user to spend a few days going through that ridiculous list everytime there is an issue.
There is obviously something wrong with Adobe software if there is a list like that to consider. I certainly do not see that list when Adobe are biggin up their software and trying to sell it.
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This is still happening. Has anyone got any ideas as to why my computer would freeze while using only 10% of my CPU? I can still use the PC but the mouse lag is pretty much rendering it useless.
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More information needed for someone to help... please click below and provide the requested information
-Troubleshooting https://forums.adobe.com/thread/2261475
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
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As in, we literally are unable to help you without all the information.
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Step 1. A. Don't be ignorant and know what you are doing? How can I even begin with this when I have no idea why my CPU is at 10% and my mouse lags on Media Encoder not Premiere? and it is Media Encoder that does this and only Media Encoder. No other software.
Step 1. B. Creativity is no longer enough. -- In this day and age....
Are you kidding me? It is not premiere I am fighting with anyway.
I just thought if someone had this issue they might be able to help. Obviously I am too ignorant to use the software to be able to even pay to be a debugger for Adobe. Shucks this forum can be almost as annoying as the software its self.
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Please help us help you and supply the requested information. There are good reasons why that information may help us solve your problem.
If I took my truck to a mechanic and told them that my truck had trouble when towing, he would want to know what truck I have, its specifications, and what I was towing.
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------------------
System Information
------------------
Time of this report: 4/24/2019, 07:02:55
Machine name: WORKPC1
Operating System: Windows 7 Ultimate 64-bit
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7816
BIOS: BIOS Date: 07/18/14 14:56:01 Ver: V10.6B0
Processor: Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 32768MB RAM
Available OS Memory: 32646MB RAM
Page File: 29057MB used, 36232MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0412&SUBSYS_78161462&REV_06
Display Memory: 1824 MB
Dedicated Memory: 192 MB
Shared Memory: 1632 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0014.4206 (English)
Driver Version: 10.18.14.4206
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/6/2015 16:14:56, 24802416 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4752-11CF-BC67-1858BBC2C735}
Vendor ID: 0x8086
Device ID: 0x0412
SubSys ID: 0x78161462
Revision ID: 0x0006
Driver Strong Name: oem8.inf:IntelGfx.NTamd64.6.1:iHSWD_w7:10.18.14.4206:pci\ven_8086&dev_0412
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0412&SUBSYS_78161462&REV_06
Display Memory: 1824 MB
Dedicated Memory: 192 MB
Shared Memory: 1632 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL SE2416H
Monitor Id: DELD081
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0014.4206 (English)
Driver Version: 10.18.14.4206
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/6/2015 16:14:56, 24802416 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4752-11CF-BC67-1858BBC2C735}
Vendor ID: 0x8086
Device ID: 0x0412
SubSys ID: 0x78161462
Revision ID: 0x0006
Driver Strong Name: oem8.inf:IntelGfx.NTamd64.6.1:iHSWD_w7:10.18.14.4206:pci\ven_8086&dev_0412
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
TechSmith Screen Codec 2,0x00200000,1,1,qcap.dll,6.06.7601.17514
TechSmith Screen Capture Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
LAME Audio Encoder,0x00200000,1,1,lame_dshow.ax,1.00.0061.24875
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709
Audio Capture Sources:
Microphone (Wirecast Virtual Mi,0x00200000,0,0,qcap.dll,6.06.7601.17514
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I see that your system is too weak on the hardware side to properly run any version of Premiere Pro or Media Encoder.
For starters, you have a five-year-old CPU that has only four cores and no hyperthreading. Premiere Pro really needs more than four processing threads in order to run properly.
And because of that weakling CPU, your system cannot effectively use all 32 GB of that system's installed RAM. What that means is that the RAM will sit largely empty, waiting for the CPU to catch up.
Second, your system does not appear to have a discrete GPU at all. It appears to have only on-CPU integrated graphics. I did test mine once, and it is significantly slower (in the i7-4790K's version of the HD 4600) than almost all of the discrete GPUs that I've ever tested, with the exception of the really crappy low-end cards that use only DDR3 VRAM.
Third, you did not tell us what your system has for its disk (storage) subsystem. A single HDD with nothing else whatsoever will slow everything down (with regards to Premiere Pro) substantially. You need two or more separate, discrete disks (and no, NOT multiple storage partitions within that single disk) in order to run Premiere Pro properly.
So, if your PC is using only 10% of the CPU, then I can eliminate the (over)abundance of RAM as a potential cause. That leaves only the weakling GPU and the disk subsystem as the potential cause (more likely, your disk system is causing this).
And by the way, Windows 7 will be reaching the end of its extended support period in less than nine months. Afterwards, individuals will no longer receive even security patches, leaving your system extremely vulnerable to malware attacks and outside hackers. Security patches will only be available on an extremely large-volume paid basis. Reflecting that, CC 2018 (12.x) is the last version of Premiere Pro or Media Encoder that's compatible with Windows 7. Beginning with CC 2019 (13.x), Windows 10 version 1703 (March 2017 Creators Update) or higher will be required just to run this software at all.
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I can run Premiere Pro fine. Only when I use proxies. That works great. I can easily use up 32gig of RAM. I don't have 32 gig of RAM just to run Premiere. I run a lot of different program at different times depending on what I do. PhotoShop by the way can easily chew up 30gig of RAM on some of my larger project files.
My problem is not Premiere Pro. It is rendering video from Premiere Pro in Media Encoder. Media encoder only uses 10% of my CPU and also makes my mouse lag. Even when I set the affinity to only use 3 CPUs or 2 or 1 it still lags my mouse and renders the PC unusable.
I can render in 3D max and set affinity to only 3 CPUs and I am good to go
If I use Premiere Pro to do the rendering it does not lag. Why is that?
I run Windows from an SSD.
Any ideas?
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Next question:
Do you have any other disks in your system besides the OS SSD? Or are you using that same OS SSD for absolutely everything - programs, projects, cache files, renders, exports? If you truly have only the single SSD, then you will be bottlenecked by the fact that a single SATA connection is incapable of performing that many tasks all at once, especially since that single disk now has to perform OS housekeeping duties in the background at the same time as reads and renders and exports. A single SATA connection cannot do all that simultaneously - period.
As a result, I am now focusing on your disk system - specifically, the apparent lack of even a second physical disk, let alone multiple physical disks.
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Even if I did have only one disc it would not explain why it renders ok with Premiere and fails with Media encoder.
I have a second disc. Sata HDD And a storage server. But I only use my HDD for storing working files.
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In this case, then I cannot pinpoint the cause. There is something going on in your system that causes this. Your system might have bloatware or malware installed in your system although I cannot be certain of that. Especially since with even the latest version of Media Encoder, I still get 100% CPU utilization plus some GPU usage. Thus, my system works correctly.
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Thanks for trying.
I keep a very strict eye on my system. As opposed to Step 1 A on the unofficial 20 commandments I am a power user on many levels even with a "weakling CPU", there is no bloatware or malware and I don't see how you have come to the conclusion that this is what causes Media Encoder to act this way.
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One thing left:
Are you using a third-party Internet security suite? You see, those suites are notorious for installing bloatware in your system without your knowledge, whether you want it or not. If you were running Windows 10, the only antivirus software that you should be running would be the Microsoft Defender that comes with that OS. But since you're running Windows 7, you might be running the less-effective and EOL'd Microsoft Security Essentials, thus necessitating the use of third-party software.