.MOGRT Just Showing Media Offline

Report · May 10, 2021

I created a motion graphics template in After Effects, then exported as a .MOGRT - no apparent error but when importing to Premiere Pro it shows the red media offline screen however does not notify my and will render the screen as if a normal photo or video in Premiere Pro which makes me thing the media offline is not an error in Premiere Pro.There was no error in the After Effects project and there are not editiable aspects showing up in Premiere Pro. I was using 3 files to create the template: a .MOV video, a PNG and a JPG. In total, it is 2.72GB so not exceeding .MOGRT's 4GB limit. Can anyone help?

Report · May 10, 2021

Hi Oliver,

Can you narrow down which file is offline? Is it all of them, or just one? Also, are you on matching versions of Premiere Pro and After Effects? Could you include the version numbers? I'm curious if you can open .mogrt file back up in After Effects (File > Open [.mogrt file], and if the media will still be offline opening from After Effects.

Report · Sep 15, 2021

I'm having the exact same problem.

There's no way to narrow which file is offline - it just says "Media Offline" for the entire template and there's nothing you can relink to. Nothing shows up under "edit" and there are no error messages that pop up saying what media is actually missing.
I'm on AE Version 18.4.1 (Build 4) and Premiere Pro Version 15.4.1 (Build 6).
I opened the mogrt back up in After Effects and - after taking a couple minutes to load - everything was there. All media was online and all of the expressions worked.

Note: dropping the template on the timeline it appears as though it's not loading at all. It goes from "loading 0%" to the loading window disappearing, leaving media offline in premiere.

Report · Sep 15, 2021

As noted in the other thread, what is your media in that mogrt?

Neil

Report · Nov 21, 2021

Hi! I have the same problem. How did solve it?

Report · Nov 22, 2021

Hey! So there is/was (not sure if it has been fixed yet) a bug where MOGRTs over 2GB were showing up with media offline when using Windows. The workaround was to get the MOGRT under 2GB

Report · Nov 22, 2021

Unfortunately they still haven't fixed the problem. I had to decrease the footage's size which was used in the project.

Report · Nov 21, 2021

Hi Oliver! I have the same problem. How did solve it?

Report · Nov 23, 2021

No neccessarily a solution, but you could pre-render trimmed video(s) to only the duration that you need, and then replace them in your project. To be honest, I've had so many issues with videos wrapped in MOGRTs that I just stick with dynamic link. For some reason, I just can't get MOGRTs that contain videos to function consitently, either. Unfortunately, I don't know how/if things have changed since I last attempted this a few months back.

Report · Nov 24, 2021

Your comment about trimming them to only the frames used is part of the 'solution'. Mogrts have struggles with large video files, so keeping the frame-size down, using a clip of only the length needed, these things help to get the video-included working.

But @DaciaSaenz has also suggested using a still in the mogrt when creating them in Ae for instance, as a filler ... and having the editor in Pr drop the proper video clip on the mogrt when applied to a timeline in Pr.

That works beautifully. Tested that with Mo several times.

Neil

Report · Jan 11, 2023

I was working on exporting a mogrt so that I didn't get the "media offline" when importing into Premiere. I simplified it significantly, export it and on V3 it worked. Then I didn't change anything in AE except the mogrt name (from "V3" to other names) and I started getting the media offline screen again!

Report · Jan 11, 2023

I managed to get a good mogrt export again. I don't know what fixed it, but I restarted my computer, kept Premiere closed, and export the mogrt to my desktop (instead of a folder which was constantly syncing with dropbox). Then I closed the AE project before opening Premiere.

Report · Jan 11, 2023

I think that comment about not putting it in a folder syncing with Dropbox is the key.

Those apps all make mods to the file header to let themselves know what's been updated or not. And that can interfere with Premiere's ability to keep it's own metadata about the file 'straight'.

Neil

Report · Jan 11, 2023

You will really make your life easier if you just export to the default "Local Temaplates Folder" which is here:

(mac) username/Library/Application Support/Adobe/Common/Motion Graphics Templates
(win) root ://Users/username/AppData/Roaming/Adobe/Common/Motion Graphics Templates

That way, Pr's EGP Browser will always see your mogrts as soon as you export them. They can always be copied or moved after the fact to Libraries or to network drives for sharing.

Report · Jan 11, 2023

That's a lot of folders to memorize and click through whenever I need a mogrt. I don't use mogrts myself, they're always being created to send to an editor. That would be a very awkard place to have to go get them.

Report · Jan 11, 2023

As the default, you don't need to click through ... it will appear in your EGP browser 'local' files list. That's why James is saying it's simple to use.

If you're making for deployment, I recommend reading Jarle's excellent ebook Adobe provides on making mogrts for deployement from Ae.

Neil

Jarle’s Making Mogrt’s ebook on Adobe blog

Report · Jan 12, 2023

Correct. If you do nothing but export as mogrt from Ae then you will just see it all in Pr's EGP. I only included the location paths so you can just look in there and see that your actual mogrt files are there after export. If you want to copy or move mogrts to a Library, do that by right clicking on a mogrt in the EGP. There is also a separate feature to "Manage Additional Folders" which will let you change your MOGRTs directory to something like a newtwork drive, but that will require some extra steps so using the default location for export and CC Libraries to share is by far the easiest way to go.