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Multicam Editing in Premiere CC Issue

Guest
Jun 19, 2013 Jun 19, 2013

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I downloaded th trial version in Premiere CC and try to edit a multicam project edit about 30 min of footage saved it and close Premiere CC after reopen each cut made on timeline start with the begining of video so like i had 3 cameras and all of them start recording on diferent time i got like black image all over and sometime when i had switched to the camer x what start recording 1st is showing the image

........ any help?

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correct answers 1 Correct answer

Adobe Employee , Jul 01, 2013 Jul 01, 2013

The fix for this bug has been cleared. It will be in a patch that’s nearly ready for release. I’m not at liberty to talk about when exactly the patch will go live, but it will not be until after we return from the company-wide shutdown this week. This fix not only produces correct multicam sequences but also redeems those corrupted by the bug.

I traced the issue back to the exact build when it was introduced, which dated to just weeks before the end of the cycle. It was not discovered until liter

...

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Explorer ,
Jul 11, 2013 Jul 11, 2013

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Kevin,

I do appreciate your response. 

I did just finish a call to customer service.  The woman on the phone had an extremely strong accent.  She had a good deal of difficultly understanding me, as I did her.  It was a challenge to communicate.  She was unaware with any issue with Premiere CC, but in short, said there was no possibility of extending the trial.

I find it hard to commit to a product subscription with a cancellation penalty in a situation like this. 

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Adobe Employee ,
Jul 11, 2013 Jul 11, 2013

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Joseph,

I apologize you had difficulty in communicating with our staff. I'll contact you via PM. I'll see what I can do from my end.

Thanks,

Kevin

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New Here ,
Jul 13, 2013 Jul 13, 2013

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Same here, my multi-cam sequence was not fixed by the update. All AVCHD footage shot on Panasonic GH2's and GH3's. I hope that new multi-cam sequences do not suffer from the same problem. Can anyone confirm that new multi-cam sequences are working ok?

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Explorer ,
Jul 22, 2013 Jul 22, 2013

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The official adobe device is to use premiere cs6. But if you are a cc subscriber has does one obtain this? It does not appear to be available but should be free if it is the only way to do someone that I have paid for!

The fact I have almost finished my project and only just discovered a key feature is faulty is not great.

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Engaged ,
Jul 22, 2013 Jul 22, 2013

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If you are a CC subscriber you should have access to all of the CS6 apps.  You obtain them in the same way you obtain CC products.  If you normally download your CC apps from the Adobe Creative Cloud App Manager, then you'll need to scroll past all of the CC offerings to the bottom where older products (CS6) appear.  If this is not the case for you, please contact support.

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New Here ,
Jul 22, 2013 Jul 22, 2013

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Wow, I’m sprinting into the past with CS6. Do I get a discount on my monthly subscription?

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Engaged ,
Jul 22, 2013 Jul 22, 2013

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jason-hare wrote:

The official adobe device is to use premiere cs6. But if you are a cc subscriber has does one obtain this? It does not appear to be available but should be free if it is the only way to do someone that I have paid for!

Did you mean advice? If so that's no longer the case. There was an update issued in early July which fixed the multicam issue. You can edit your multicam sequence safely with Premiere Pro CC when you have updated it to 7.01.

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Participant ,
Jul 22, 2013 Jul 22, 2013

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I can confirm that multicam now works just fine on Premiere CC, and some projects were restored by the update.  Some were not, and it all had to do with how much/what you did to try and fix the sequences for yourself before the update.

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Explorer ,
Jul 23, 2013 Jul 23, 2013

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I now seem to have lost my ability to use 1, 2, 3, 4 etc for camera angles in CC's Multicam when using the program window - anyone know why ? I can do it by selecting the camera with the mouse, but i'm quicker to cut to a shot when it's at my fingertips.

Also, i can't seem to get my 2nd monitor to output fullscreen video anymore...

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Engaged ,
Jul 23, 2013 Jul 23, 2013

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Don't worry the bugs will be fixed when the majority of the 12 months contracts will be renewed. That's ADOBE for real. Remember they left a lot of UNFIXED issues in CS6!!

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Adobe Employee ,
Jul 23, 2013 Jul 23, 2013

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Hi srukweza,

srukweza wrote:

Remember they left a lot of UNFIXED issues in CS6!!

We have committed to bug fixes for Premiere Pro CS6, notably, the AVCHD spanning bug.

Al Mooney said, "Our commitment to customers includes those who haven’t yet subscribed to Creative Cloud or who rely on CS6, and we plan to release an update to Premiere Pro CS6 in the coming weeks that will address an AVCHD clip spanning issue."

http://blogs.adobe.com/premierepro/2013/07/ppro-cc-july-2013-update.html

Feel free to submit additional bug reports, if you have issues you want fixed in Premiere Pro CS6: http://www.adobe.com/go/wish

Hope this info helps.

Kevin

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Adobe Employee ,
Jul 23, 2013 Jul 23, 2013

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Hi Paul,

PaulSeidel wrote:

I now seem to have lost my ability to use 1, 2, 3, 4 etc for camera angles in CC's Multicam when using the program window - anyone know why ? I can do it by selecting the camera with the mouse, but i'm quicker to cut to a shot when it's at my fingertips.

Also, i can't seem to get my 2nd monitor to output fullscreen video anymore...

Sorry you're having trouble. I would look at your keyboard shortcuts dialog box and make sure that you have the correct set working. If you do have keyboard shortcuts that are not functioning, I would try deleting your preferences file first. Hopefully, this will also solve your 2nd monitor issue.

Let us know if that works for you.

Thanks,

Kevin

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Explorer ,
Jul 23, 2013 Jul 23, 2013

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Kevin,

Thanks - I found it had mapped them to Ctrl+1, Ctrl+2, etc - which it never was before ! All fixed ! Now I just need my full screen playback back.

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Adobe Employee ,
Jul 23, 2013 Jul 23, 2013

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Hi Paul,

Yes, the default for "Cut To" cameras is Ctrl+1, etc. as you found. Pressing the numbers only selects the angle.

Have you tried deleting your preferences file for the other issue?

Cheers,

Kevin

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Explorer ,
Jul 23, 2013 Jul 23, 2013

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Not yet, where do I find it ?

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Adobe Employee ,
Jul 23, 2013 Jul 23, 2013

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Explorer ,
Jul 23, 2013 Jul 23, 2013

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I've reset via Shift/Alt on the Mac but no joy - the 2nd screen just doesn't playback anything, it stays as Mac.

Re: Multicam Editing in Premiere CC Issue

created by Kevin Monahan in Premiere Pro - View the full discussion

Hi Paul,

Yes, the default for "Cut To" cameras is Ctrl+1, etc. as you found. Pressing the numbers only selects the angle.

Have you tried deleting your preferences file for the other issue?

Cheers,

Kevin

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New Here ,
Jul 23, 2013 Jul 23, 2013

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There are a lot of people subscribed to this thread, which is about an issue separate from the one you're pursuing help for here. Maybe you should use google and/or open a new thread.

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Explorer ,
Jul 23, 2013 Jul 23, 2013

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Josh, I understand - i've already done a post but no replies, and nothing on Google

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New Here ,
Jul 23, 2013 Jul 23, 2013

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Indeed, Josh is spot on there – this is about bugs in CC.

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Explorer ,
Jul 23, 2013 Jul 23, 2013

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Understood - and it's not a MC bug with the external playback.   Happy for someone to delete the posts if it intrudes.

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Engaged ,
Jul 25, 2013 Jul 25, 2013

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I am very much surprised to see that most people here have not taken any action against Adobe after being signed to a contract of a product that has not been fully developed.In this case, subscribers should start to take action against this corporate for contracting them to a half functional product. In my sight some empleyees have plainly admitted that there is an incomplete code in this software and the issue was actually observed but Adobe just proceeded to sign up their clients to achieve the targets assumed by the CEO on launch without addressing these issues. Therefore the end user is now experiencing multiple work arounds in a product they are contracted to pay monthly.

In legal terms any contract that has been not been fulfilled in both directions can be terminated. So guys if you wish to revert to CS6 please do not hesitate to show Adobe the legal pathway if they  are not pretty aware of it. We still languishiing with CS6 which is full of bugs which have been promised to be addressed hence a new version is already in place and there is no date when those issues will be rectified.

The only issue which will be rectified in CS6 is the AVCHD spanned clips. The tick time error when opening a project composed of nested sequences and warp stabilisers have not been promised and Adobe Encore has not been literally singled out when highlighting the updating of CS6 suite.

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Adobe Employee ,
Jul 25, 2013 Jul 25, 2013

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srukweza wrote:

I am very much surprised to see that most people here have not taken any action against Adobe...

In legal terms any contract...

The only issue which will be rectified in CS6...

Hi srukweza,

I'm sorry that you're upset about some of the problems with Premiere Pro CS6. We have committed to bug fixes for CS6, though. If there are some bugs you'd like to draw our attention to, please feel free to create a bug report: http://www.adobe.com/go/wish

Thanks,

Kevin

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Adobe Employee ,
Jul 27, 2013 Jul 27, 2013

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Hey srukweza, we intend to bring the fix for TickTime errors with the warp stabilizer on nested sequences back to CS6.

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New Here ,
Jul 28, 2013 Jul 28, 2013

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why not sort CC out?

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