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My Left side headphone is working fine but right side is too low

New Here ,
Aug 25, 2024 Aug 25, 2024

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i am facing a issue My Left side headphone is working fine but right side is too low, I rested the audio setting then also its the same and also reinstalled the PP but remain same . also used the effect fill left to right then also its not working ,also changed the footage 

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Community Expert ,
Aug 25, 2024 Aug 25, 2024

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It looks like you have a 4 ch multi channel sequence, is that what you intended? You could try making a stereo sequence to see if this makes any difference. It is also quite a good idea to use the inbuilt bars and tone to test faulty sequences as this rules out any problems with your source footage.

 

It also looks like this is a Premiere question, it might be worth posting in that forum, the forum Mod may move this post.

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Adobe Employee ,
Aug 26, 2024 Aug 26, 2024

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Hello @Sanath Patil,

I'll move this thread to the Discussions forum for troubleshooting. Please continue working with our Adobe Expert on this issue. I hope we can help you solve it.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Expert ,
Aug 26, 2024 Aug 26, 2024

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quote

i am facing a issue My Left side headphone is working fine but right side is too low...


By @Sanath Patil

 

You have a serious mismatch there. The clip is Stereo, you have placed it on a Mono track and the Mix is set to 4 channels and that is an issue.

 

The quick fix is to go to the Project panel and drag the clip to the New Item icon and let go of the mouse. (See the attached image) 

 

This will give you the correct audio tracks in the timeline and the correct Stereo mix, so try it! 🙂

 

Averdahl_0-1724701131374.png

 

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