My Project disappeared!!

[baileya1998]

My project disappeared from Premiere Pro! I have been working on the same project every night for a week. When I went to go open it up in premiere it was gone? I've looked in all my files no where to be found. The last project says opened 4 days ago but I was on premiere less then 24 hours ago.. What happened? How can I get my work back?

[MyerPj]

giuseppep78746599  wrote:

My problem was caused by starting a portable version of photoshop on a computer with premiere installed (not portable): when closing photoshop, it deletes ALL files from /13 folder (default premiere folder).

Yes, that would be a problem as there is no portable version of photoshop, well, legit version anyway. Try googling 'portable version of photoshop' here's from the first entry...

and

by Sue Chastain -- What Is Photoshop Portable Version?

Updated October 29, 2018

There is no Photoshop Portable or Photoshop Lite version published or supported by Adobe. If you find a Photoshop Portable version available for download, it is almost certainly an illegal cracked version of Photoshop, which could potentially carry a virus or other malware.

[giuseppep78746599]

Wow, thank you. Just found Photoshop portable was not real Photoshop. That's why deleted premiere files

[dtflaherty31]

Mine is definitely not photoshop portable. Is that a real thing?? I’m a full time independent photographer and videographer Who is very familiar with premiere  I wish I could tell you why my work was deleted but I can’t. Backups are a must!

[R Neil Haugen]

There are some amazing pirate versions of Photoshop especially ... amazing in that they can 1) seem correct and 2) do ... nasty ... stuff.

I have known of users who decided to use the same folder system that the cache files and media cache database files are kept in. Which are routinely cleaned, of course. And ... ooopsies, that wasn't a cache file there ...

We've had a computer since the late '80's, learned under the old-tyme-ways of fearing crashes and drive failures.

One sets a folder structure for one's own work, separate from any program-stored data. Backs it up to other drives and off the system regularly. As a momentary electrical system issue can become full-on PANIC in an instant otherwise.

Neil

[manass81162952]

I had the same problem ,as i installed the portable after effects all my premiere pro projects are gone .is there any solution to it ? How can I get my projects back ? Help please

[Ann Bens]

portable after effects

Please explain!

[manass81162952]

I don't know it says portable after effects

[Ann Bens]

Which subscription do you have?

[MyerPj]

manass81162952  wrote

I had the same problem ,as i installed the portable after effects all my premiere pro projects are gone .is there any solution to it ? How can I get my projects back ? Help please

Wow! See my post above, post 19. The same info there regards Photoshop is completely applicable. Scroll up or here's a link:

Re: My Project disappeared!!

[Ann Bens]

Portable sounds like cracked version. No compassion here for loosing all Premiere projects.

[davep34186800]

How presumptuous of you Ann Bens - but no, it's the fully up to date, annually paid - full suite...

Now how about a bit of that compassion?

No need for me, as it happens I luckily had a back up with a little work lost but not everything.

I feel for everyone who is experiencing this problem though.

[Ann Bens]

davep34186800  wrote

How presumptuous of you Ann Bens - but no, it's the fully up to date, annually paid - full suite...

I was referring to manass81162952

Anyway data just does not disappear or move on its own.

That is why I always say make backups to a different drive.

[tracyb98641085]

This is happening to me right now with Premier Pro! I always save in the same places. and on my external HD to make sure, and all of my projects are gone, just disappeared except for an older version project which I haven't touched in years. I've been reading posts about this very same issue going back a couple of years now. I have the adobe creative cloud package. Never had a problem with this until a few days ago. I, like other people are depending on this software to function properly, and I know things happen, but this is a serious issue. My line of work depends on this. Promo videos gone, wedding video gone! I know for a fact I didn't put it somewhere and I just cant find it, two years of film school, fcp, avid, I've been doing this for a while now. This moved on its own with out my help and I can not find it any where. Can you guys help, is there a fail safe, a back up on the cloud, something? Hours, days, and weeks just gone!!! I haven't a clue of what to do.

[Ann Bens]

I haven't a clue of what to do.

Check your back up!

[tracyb98641085]

Its no where to be found. Unless there is a back I don't know about besides my external HD's. What am I missing? Where else should I look?

[Peru Bob]

Check the Recycle Bins (on the computer and also on the external drive - some external drives have their own recycle bin).

[tracyb98641085]

ok

[Ann Bens]

tracyb98641085  wrote

Its no where to be found. Unless there is a back I don't know about besides my external HD's. What am I missing? Where else should I look?

You should look in your own backups. The ones you make on a regular basis.

Are you saying the hdd in question is the only copy?

I am guessing your hdd is about to go bust.

[tracyb98641085]

I save them to my MAC computer internal HD, and my back up external HD's. And what does that mean exactly, about to go bust?

[tracyb98641085]

Everything else on the external, my down loads, footage etc, I can access, just not the adobe software projects.. they're all missing for some reason. I did not do anything different between two days ago and now. My adobe photoshop is also not finding projects that I saved that are sitting on the (recent) page. I click the ok, and they disappear... Why, I don't know. These are both under the cloud package Im paying monthly for. I also have just now been getting (can't sync) messages from the Creative cloud. I've read and followed this same issue back to 2017 up until now, Im not the only one.

[MyerPj]

Can you please say which version number for PP you are using.

[tracyb98641085]

13,1.4 (build 2)

[MyerPj]

Thanks. Some of those threads back in 2017 were for a problem with missing files which was quickly fixed and that version removed from distribution. So, we can eliminate that from your problems.

[tracyb98641085]

OK. Do you think there is a solution for this one maybe? Hopefully?

[MyerPj]

Just some of the normal file finding items, things that Ann Bens​ has suggested. You could contact Adobe support, perhaps someone could access your computer and give you a hand.