New "Text" window panel does not open

[kamt63100136]

I can't open the "Text" panel to edit my captions. I've tried Window > Text. And right clicking on the caption layer in the timeline and selecting "View in Text panel" but nothing happens. No window pops up. No new tab is opened. And I don't get a check mark by "Text" showing it's open.

Any solutions to getting this window open so I can better edit captions and (the reason I realized I don't have a Text panel) so I can export just an .srt? We used to be able to do this through File>Export>Caption, but that's not there anymore.

Working in Premiere version 15.0.0.

Thanks.

[R Neil Haugen]

Are you in the new Captions workspace?

Neil

[Stan Jones · Accepted solution]

Any chance this applies to you?

https://community.adobe.com/t5/premiere-pro/no-captions-in-15-0/m-p/11933720#M338483

I.e. do you have Digital Anarchy Transcriptive plugin?

Stan

[kamt63100136]

YES! Thanks Stan. Transcriptive turned New World off, so I just had to turn it back on and now the "text" window works. 

[Stan Jones]

Excellent!

[Olga26805701hmg8]

I am also having trouble with the Text window. How did you turn on New World? I am new to Adobe Premiere Pro and can't find it. 

[R Neil Haugen]

You can't "find" New World, really ... did you read the other thread? It's just their internal name for their transcript process.

What that other thread pointed out was that a Digital Anarchy plugin called Transcriptive that turned off parts of New World. So removing Transcriptive was the fix.

The Text panel has three tabs ... Transcript, Captions, Graphics.

What are you having trouble with?

Neil

[Stan Jones]

What is the trouble you are having with the Text window?

"New World" is the new Adobe scripting, and it is on by default. Unless you had Transcriptive (plugin?) this was not an issue with the Text panel. This is not likely to be your problem. But let's see.

Neil, here's a post where Bruce describes New World:

https://community.adobe.com/t5/premiere-pro-discussions/new-world-scripting/m-p/10399122#M205096

Stan

[SammyJankis]

HOW did you turn New World on?!?

[Kevin-Monahan]

Hi Sammy,

You can no longer disable this in current versions. Sorry about that.

Thanks,
Kevin

[gingersylar]

changing the workspace to "all the panels" in windows menu save me....

[Serene_writer5388]

My solution:

1) Quit Premiere
2) Navigate to: C:\Users\Start Beyond\Documents\Adobe\Premiere Pro\<version>\Profile-<your User Profile> (WINDOWS)

3) Delete the Adobe Premiere Pro Prefs file

4) Restart Premiere.

5) Give yourself a high five because you're a problem solving MACHINE!

[kabelo_4706]

You absolute life saver! This worked!

[kyle_4354]

Sadly still is not working 😞 I've tried literally everything this is so frustrating

[Melody30994680i0n3]

Same my friend! So odd. I just want to transcribe my video the same way I have done dozens of times before! Such a strange issue.

[kamaron_4122]

I'm having the same problem. I try to open "text" panel and nothing happens. I was also having trouble opening "Export" and the only way I can export a video is to send it to Media Encoder. I have reinstalled twice already, deleted preferences, everything. Idk what to do. 

[Stan Jones · Accepted solution]

@kamaron_4122,

See my "update" to the bug report here:

https://community.adobe.com/t5/premiere-pro-bugs/p-25-6-2-missing-text-panel-empty-uxp-panels/idi-p/...

This is an old thread, and simply resetting preferences does not really fix the issue. It will just come back.

Stan