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No active mouse when changing tool + no right clic available

New Here ,
Dec 02, 2016 Dec 02, 2016

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Hi,

when changing tool, the mouse doesn't show it and stay as an arrow. I don't have a right click access so no automatic transition, no "supprimer et raccorder" available neither, etc

I'm working with premiere pro cc 2015.3

Any idea?

Thx!

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Adobe Employee ,
Dec 02, 2016 Dec 02, 2016

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Hi JohnOho,

Go to the following location in the machine

     In Windows, C:\Users\UserName\Documents\Adobe\Premiere Pro\10.0 (Or)

     In Mac, Documents > Adobe > Premiere Pro > 10.0

Rename the 10.0 folder to Old_10.0

Launch Premiere Pro, Create a new project(do not open Old projects)

In Menu bar, Window > Workspace > Uncheck Import Workspace from Projects.

Open the old project & check the issue.

Please let us know the status of the issue.

Thanks,

Vidya Sagar.

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