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No close option available on popup window Modify clip in pre

Community Beginner ,
Dec 20, 2024 Dec 20, 2024

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When I tried to modify the clip from the timeline or the project window, the popup window did not have a close option. I have to force quit the application. 
I am using a MacBook Air M1 Os Sequoia 15.1.1 (24B91). 
Premier pro V25.1
I tried multiple clips and different projects it's same in allScreenshot 2024-12-20 at 11.34.37 PM.png

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Adobe Employee ,
Dec 20, 2024 Dec 20, 2024

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Hi @Lokesh292371512mjy,

Thanks for the message. Your issue might be "as designed," but I'd need confirmation from the team. To close the dialog box, you can click the cancel or OK button that appears off-screen in your screenshot. If you can't access these buttons, check the system requirements for display. Your computer monitor might be too small or too scaled up and that puts certain dialog boxes offscreen. I hope the advice helps. Thanks again for the question.

 

Cheers,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Dec 20, 2024 Dec 20, 2024

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@Kevin-Monahan Thank you for the reply.

I got it, the cancel and ok buttons are not displaying on my wide-screen monitor. 

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Community Expert ,
Dec 20, 2024 Dec 20, 2024

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Yep, looks like your screen is too small. Either it's physically too small, or with OS scaling you've made it too small.

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Community Beginner ,
Dec 21, 2024 Dec 21, 2024

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I am using this monitor from LG
https://www.amazon.in/dp/B0BRQVQJW2?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

I am encountering this after updating to v25.x. Earlier it was working fine
The Resolution is the default

Screenshot 2024-12-21 at 6.05.51 PM.png


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Community Expert ,
Dec 21, 2024 Dec 21, 2024

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AnnBens_0-1734787937668.png

 

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Community Beginner ,
Dec 21, 2024 Dec 21, 2024

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This little bit is visible but it's not clickable even after extending the window to full screen, I have to force quit to work again. 

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Community Expert ,
Dec 21, 2024 Dec 21, 2024

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One thing to try:

I am on Windows and if i check the box for R i can then press the TAB key twice. This will make the OK button active and if i press either Enter or the Spacebar it will "click OK" for me and close the dialog. This work on Mac as well and should fix the issue.

 

Averdahl_2-1734789738689.png

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This little bit is visible but it's not clickable even after extending the window to full screen, I have to force quit to work again. 


By @Lokesh292371512mjy

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Community Expert ,
Dec 21, 2024 Dec 21, 2024

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I am guessing it somehow has to do with your monitor scaling.

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Community Expert ,
Dec 21, 2024 Dec 21, 2024

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So, your monitor seems OK, but as I mentioned earlier you must have some scaling in your Operating System.

 

You don't have to force quit. You can press ESCape and it will close that window. If you don't have any other options, then the most consistent thing I found was - when you are done - click the top element - the word "Preset" from there shift-tab will select Cancel, shift-tab again and you are on OK - press Enter or Spacebar to select either of those options.

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