• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

No video when importing.

New Here ,
Jan 06, 2019 Jan 06, 2019

Copy link to clipboard

Copied

I'm having this issue when I import a clip onto the timeline, no video is imported, only the audio is there. I have to compleetly close the program and restart it to be able to add one clip, then the same problem occurs again. Please help.

Views

366

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 08, 2019 Jan 08, 2019

Hi PatBig,

Sorry for the issue. It seems like an issue with source patching.

Please try the steps recommended in this article: FAQ: Why does audio or video not go to the track where I drop it?

Let us know the status.

Thanks,

Vidya

Votes

Translate

Translate
Community Expert ,
Jan 06, 2019 Jan 06, 2019

Copy link to clipboard

Copied

More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 08, 2019 Jan 08, 2019

Copy link to clipboard

Copied

LATEST

Hi PatBig,

Sorry for the issue. It seems like an issue with source patching.

Please try the steps recommended in this article: FAQ: Why does audio or video not go to the track where I drop it?

Let us know the status.

Thanks,

Vidya

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines