Noisy Transitions

[excited_Genie16B8]

There seems to be a new bug with the 7.2 update, such that audio transitions applied to the beginning of a clip will produce a very loud buzz, but only when you play from before the start of that clip.  If you start playback at the beginning of that clip, it seems to work fine.  It also does not seem to affect audio transitions between clips, or at the end of clips.

I'm seeing this using AVCHD media on Windows 7.

[JJ Splice]

Any users tested this to see if it actually works? Or just another "beta"?

[PierreLouisBeranek]

I'm also looking forward to hearing from other users regarding how 7.2 works with this new patch.  If all major bugs are in fact fixes, 7.2 it is for me too!

[excited_Genie16B8]

Audio issue is resolved.  So far no new problems with 7.2.1.

[JenniferStern]

Hi Mark, FYI,... the CC7.2.1 udpate does work while editing within Premiere however, if you export your timeline to DVD and or Blu-Ray Compliant Codec such as MPG or H.264 the audio Buzz is still present during constant power transitions using AC3.

I haven't yet tried using PCM...

Windows 7 Proffesional...

Thank you Mark for everything you do for us, I'm sure you'll get to the bottom of this nasty issue.

Note: .mp4 H.264 did not show signs of the Audio Buzz during Constant Power Transition

[___Peter___]

I can confirm Jennifer's statement. I never had the audio buzz in the timeline. Only in export to: Uncompressed AVI, h264, OP1a XDCAM50 and OP1a XDCAM DNxHD, MPEG2DVD.

Is it really a Premiere issue ? Or more something to look for in Media Encoder ?

__Peter__

[Biggles Lamb]

Don't you just love the way users blindly update before the release has been proven bug free

Some of you guys never learn

Col

[Steven L. Gotz]

Somebody has to or the bugs will never be found.

I only find it amusing when professionals, in the middle of a paid project, upgrade to the unknown. There are plenty of us out there who can upgrade without the pain associated with a pro doing it.

[Ann Bens]

I can understand why people will upgrade especially when mayor bugs get fixed.

Suppose you have hundreds of audio transitions with the buzz.

For me it was the BD H.264 export bug.

[shooternz]

I only find it amusing when professionals, in the middle of a paid project, upgrade to the unknown. There are plenty of us out there who can upgrade without the pain associated with a pro doing it.

Assuming paid professionals have continuing work and projects in the mill...when would you suggest they ever upgrade?

Only way is wait a little until the amateurs find the new bugs but the pros are often urgently needing the fixes to the old bugs.

At the moment, because of a project in the mill,  I will not touch 7.2 until I know that the noisy transition issue is truly gone.

Some of you guys never learn

Because we are too busy teaching some of you how to find solutions to basic stuff.

[Steven L. Gotz]

Assuming paid professionals have continuing work and projects in the mill...when would you suggest they ever upgrade?

After those of us who do this for fun find the bugs.

Only way is wait a little until the amateurs find the new bugs

Ah, but you already knew that!

but the pros are often urgently needing the fixes to the old bugs.

Yes, well, they need to find the right balance between hurrying and waiting, don't they?

It is likely a difficult task, I'll admit, but until Adobe goes back to using Beta Testers, or increases the number of them, this kind of stuff will happen. Back when I was a tester, we had the time to go over every feature and bug fix. Apparently those days are gone.

[R Neil Haugen]

Steven,

I'm not a "pro" in nearly the same league as shooternz and quite a few of the folks around here. I'm a noob in the video side of imaging. A long-time full-time pro with a string of initials behind my name in PPA parlance, true ... but a rank amateur compared to many here.

That said ... I still do this professionally also. I don't use as many features yet as I'm still trying to find my way around several very "feature-rich" programs all interlinked to produce the final range of products. I have to produce on time for clients. And yes, some of the newer features are awesome and ... noob that I am ... I REALLY don't want to go back to exporting XML/edl/proxies and all. So, I'm stuck working in the nebulous "cloud" ... and it is nebulous.

I stumbled into finding out that although one can have P-Pro & Sg set for "auto-save" ... Sg does NOT auto-save in working a DL project. That's a "feature" that I can't find explained anywhere in any comments until one of the staff noted in a post on here by me that ... there is no such auto-save. Ok, as long as one knows that, one can work around it. Manually "save-as" with an increment on getting to Sg, then every so often manually save to it. Needed it today ... doing simple static masks, I had Sg freeze four different times.

Yep, even for the likes of me, "balancing" hurrying & waiting is a pain. And never a "good" time to try out new software.

Neil

[CraigTonkin]

I've been a video professional for 16 years and have transitioned from Final Cut to PPro over the last year splitting my jobs between the two applications depending on the client, nature of the job etc. I'm now using PPro for all new work.

I usually have 3-5 jobs on the go at any given time. Hence ANY upgrade will occur 'mid-project'. I laugh at these ignorant, self-righteous amatuers who assume that in the professional world when one job ends, another starts. It simply doesn't work that way. And in most cases we are quick to adopt updates in order to address issues in previous versions.

So please don't come here and tell those of us who DO THIS FOR A LIVING when the correct time is to do an upgrade. There is no 'correct' time and when we do upgrade we are entitled to assume that the latest version will be an improvement on the previous one.

[Steven L. Gotz]

Craig,

I laugh at these ignorant, self-righteous amatuers who assume that in the professional world when one job ends, another starts.

Nobody assumes that. Don't be foolish. If you can't wait for a new feature, the current system where Adobe no longer tests their software long enough is either going to eat you alive, or you are going to have to suffer.

Don't assume we don't understand.

This foolish amatuer (not actually an amatuer, just not a full time editor) merely suggests that you don't get over zealous upgrading before there are enough people using the software to find the majority of the bugs. We obviously won't find all of them, but we might be able to save you some heartache. Just consider the first couple of weeks after the release to be the beta testing period and it might work out better for you.

If you want to be on the bleeding edge, feel free.

By the way, if you can't afford to have a few clones of your hard drive available so that each project can have its own version of Premiere Pro, perhaps you need to either charge more for your services, find a new job, or attempt to find a bug free NLE.

I don't edit full time, but I have three versions of Premiere Pro CC available to me. Don't you?

[JJ Splice]

Totally agree with Craig. I'm a professional editor flirting with adobe premiere for the last 12 months or so in the wake of the death if fcp. What I can't work out is who the target market is for this product. The 'amatures ' who don't depend on software functionality and have all the time in the world to figure out bugs seem to be in the majority. Yet Adobes software is in many ways very good and could easily be THE professional solution adopted through the industry. What holds it back is the multiple spectacular fails of the cloud based system where you never know what software you're actually dealing with and the implication this brings that professional customers are simply paying beta testers. Coupled with the lack of meaningful global customer support, the message to professional editors is that this platform is not cut out for real work. Unfortunately this results in generations of students being discouraged - and often prevented - from adopting Adobe because of the sheer volume of negative experiences that "pro" Adobe cloud customers are subjected to. Professionally its still somehwat of an embarrasing confession that you have cut a project on Premiere. Yet the software is really very good and one would assume that the massive investment that has been made in creating it would justify some attention to detail in roll out and support. If we are to continue the Adobe experement then we would really love to see some improvements to the quality of updates, the users capacity for informed control of updates (especially when installing on new machienes) and the customer support in non-US territories.

[R Neil Haugen]

Even as a noob to the video side of image processing, yea, the Adobe suite is a love-DANG relationship. Some things so awesome ... others that are bizarrely configured and never fixed nor even explained (like scopes here and in Speedgrade) while they pore the coals on to get new features into the stuff.

Like a number of poster's here, I'd love it if they just got some of the basic things "proper".

That said ... can't leave it either. But these forums help me at times to avoid the problems. My projects (compared to so many around here!) are itty bitty things, a few minutes, basic transitions, only a few masks or keyframes. Yet even with that limited scope, I hit some things that the big fish have to absolutely scream about. Oh, yea, they do! Sigh.

Like this issue. Wanted to add some audio transistions for the first time in a paid project (yea, I've been that simpleton) and kept the speakers down way low when I tried it ... yep, noise ... added that track mentioned above, easy to do in my little sequence ... and voila, clean.

Would be nice not to need to, but thanks to the folks here at least I knew 1) what to look for and 2) how to work around it. And I didn't get my ears blown out either.

Neil

[excited_Genie16B8]

You understand the 7.2.1 update fixed the issues, yes?  No need for a work around.

[___Peter___]

You don't understand that it's claimed to be fixed. But it's not.

Still Audio Buzzez on Export.

http://forums.adobe.com/thread/1364663?tstart=120

__Peter__

[excited_Genie16B8]

My suspicion is that something else is going on in those isolated cases.  One had Audition in the mix, and the other just had a corrupt sequence.

It stands to reason there's an as yet unknown variable for you as well.

[SteveHoeg]

Hey Peter, if you are still seeing this in export, does queued to AME vs direct export make any difference?

[JenniferStern]

I can confim that que vs. straight out of Premiere does not have any difference on exporting a sequence with the use of Constant Power Audio Transition using Dolby AC3 Output.

It still appears in my both of the exports either from the Que in AME or Directly from Premiere with the most recent update.

[excited_Genie16B8]

'Most recent update' is just too vague.  Can you confirm the specific version number?

Do you have the issue with .wav output?

[JenniferStern]

Sorry Jim, I'm using 7.2.1

I would like to roll back to the trial Premiere CC and Update to a stable version for exports... (Which I have Figured Out, oopps... It pays to read the directions thoroughly...

As far as .WAV

I convert all my .mp3's to wave prior to working with edits.

Here's what I gave a go this evening...

I exported all my sequences as .wav files and then tried transcoding them to .ac3 files for import into Encore... You know swap them like proxies... Didn't work, the Buzzing is still present even when you export to .WAV

I also tried the Dummy Audio Track with TimeStretch and an continuous Audio Transition, that didn't work either.

I do hope the get this fixed, some of the new features in 7.2.1 are worth it to me...

I love having multiple Media Windows...

[JenniferStern]

Here is what I have discovered;

I have rolled back to Premiere Trial and applied the 7.1 Release.

Exported through Adobe Media Encoder 7.2.0.43 and have the same NOISE Result.

Exporting from directly from Premiere does not have the issue...

If someone can confirm a way to roll back/step down to a previous release of Adobe Media Encoder this could very well be the best trouble shooting news to date..

Once again, No Noise issues from Media Export within Premiere 7.1 however,

Adobe Media Encoder Que does produce the the Noise Issue on transcodes...

[Ann Bens]

If you want to roll back AME. You have to roll AE also back.

[JenniferStern]

Thank you Ann!