P: Alt+ Scroll zoom behaves different on v24.4.0

[Jeremy22269921hcpn]

Updated to latest version 24.4.0 and the Alt+ scroll zoom behaves different. It zooms to a totally different timeline area than the usual mouse pointer/playhead. Any workarounds?

[TheAlphaJayShow]

Hello, the issue still persists in the 24.6 beta build 020. I even tried a completely new project, after restarting my PC, on multiple different mice.

[Stan Jones]

@TheAlphaJayShow,

Be sure you are testing the right issue. The correct behavior is for Alt+Scroll to zoom around the mouse cursor location.

I did not test Build 20, but Ann did; and I confirmed the fix at Build 23.

@Jason Nolan Wedding Films,

Yes, sometimes, a Beta fix does not make it into a release. I'm sure the engineers do all they can to get as many fixes into a release as they can. But when this happens, it is disappointing.

Stan

[TheAlphaJayShow]

I am testing the correct behavior ALT-Scroll to zoom around the mouse cursor location.

I currently have Version 24.6.0 BETA (Build 38), and using the mouse wheel to scroll while holding alt to zoom out of the timeline will still zoom back into the timeline, producing the same bug that has persisted for many months now.

I can send a video if needed.

[Stan Jones]

This is what I am seeing. I place a sequence marker where I will place the cursor so it makes it easier to see where it is zooming. Release 24.5.0 shows the bug; Beta 24.6.0.37 does not. (I'm still testing some things on Build 37 and have not installed 38 yet.)

[Etienne de Durocher]

I am still having the bug, is this even going to be fixed or should we consider this the new way to do? its no user friendly and its slowing down the editing pace, weird choice if they want to keep it that way.

[MyerPj]

Just a friendly rant @Etienne de Durocher ?

Otherwise, some details would be appreciated. What version are you using?

Did you see the 'correct answer', which said it was fixed in 24.6 beta b20

[Etienne de Durocher]

No rant, just facts right there. Software updated to the last version available on cloud. 24.5.0. (build 57).

[Remote Index]

@Trent Happel 

@Kevin-Monahan 

I know this issue. The team is working on a fix
Kevin Monahan

This has been reproduced inhouse and is being investigated. … this issue should now be addressed in 24.6 beta
Trent Happel

In spite of the extensive details and discussion here, this issue (known for months) is not listed in Known Issues.

Is there a reason Adobe is choosing not to communicate this problem with users?

R.

[RAFAL98A1]

Same problem ofter updated to 24.5.0

[Etienne de Durocher]

I think it's actualy the new standard

[Stan Jones]

@RAFAL98A1 @Etienne de Durocher,

This is a bug; the correct behavior is for Alt+Scroll to zoom around the mouse cursor location.

The fix is in the Beta; the fix did NOT make into Release 24.5.0.

Stan

[MyerPj]

The 'Zoom' is the new standard. I take it you saw Trent's message, it was fixed in 24.6 beta build 020.

Thus this issue still exists in 24.5 of course.

Currently 24.6 is the beta build, look here: Premiere Beta

[Stan Jones]

The bug in this thread is related to timeline Alt+scroll zoom behavior. It is not related to the changes in the Program Monitor regarding middle mouse button zooming etc.

The correct behavior has been the action for many releases, and was not supposed to change. In the timeline, Alt+Mouse Button Scroll centers the zoom in/out on the MOUSE CURSOR position, not the playhead.

However, this was first broken in the 24.4.0 release (which was halted, and then the 24.4.1 release, and 24.5.0). The bug was also present in the Betas, and fixed in the Beta 24.6.0.20.

Using the timeline panel navigation bottom left, +, -, \,  centers the zoom on the playhead.

Stan

[christopheru18772433]

Zoom doesn't seem to want to zoom in on the cursor or mouse like it use to. Don't know, it feels weird now.

For example I want to zoom in on right side of timeline, I place my cursor on the right and scroll in but instead it zooms in on the center. 

[Stan Jones]

It's a bug:

https://community.adobe.com/t5/premiere-pro-bugs/p-alt-scroll-zoom-behaves-different-on-v24-4-0/idc-...

Stan

[Trent Happel · Accepted solution]

Sorry for this issue. As Stan mentioned, this sounds like the issue mentioned in the thread he linked. Alt + mouse wheel scroll should once again zoom based on cursor location with 24.6 beta build 020.

[Marco29491610xozf]

Horizontal scroll buggy when zoom out.

I'm facing a bug that every time I try to zoom out of the timeline with "alt + mouse wheel" in a large amount, it ends up zooming back to maximum in instead of continuing to zoom out. I noticed that this problem happens to some colleagues too. This error comes from old versions of Premiere Pro and to this day, in the latest version I still haven't discovered a way to resolve it. Can someone help me?

I left a video showing the bug.

[Marco29491610xozf]

Same problem here!

[Schnittplatz-01]

I wanted to zoom in or out on my timeline with the OPT + Mouse Scroll shortcut but everytime i scroll a little bit to fast the timeline resets itself to the max zoom in. It just zooms out when i scroll very slow... 

I dont know if i have a wrong mouse setting in premiere or on my mac... but every setting is on default.

Need help 🙂

[Kevin-Monahan]

Hello @Jeremy22269921hcpn & others on the thread,

This bug is marked as fixed in Premiere Pro 24.6. Please let the team know if you still see the issue in a new project. If necessary, I will move your thread to the "Discussions" forum for further troubleshooting. Glad the team was able to address this issue. Take care.

Thanks,
Kevin

[Etienne de Durocher]

It is not fixed. I am on 24.6.1 (build 2) and it's not fixed.

[Stan Jones]

@Kevin-Monahan,

Works correctly in Beta 25.0.0 Build 29, but not in Release 24.6.0. I have not yet installed 24.6.1. Is there any info on that release? All I can see in any of the cloud desktop info is about Adobe stock audio.

Stan

[Logan Qiao]

same issue happened on my side, the PR version is 25, and my macOS is 15.0.1, it works while useing TrackPad but Mice

[Marco29491610xozf]

The only way I've found to solve this issue was change my mouse.
I thought that it was a software problem but it can be a combination of software and my mouse.

[Logan Qiao]

I used two mices but still have the same problem