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PC is very laggy when exporting in Adobe Media Encoder CC

Engaged ,
Aug 08, 2017 Aug 08, 2017

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Hi all,

So I recently went through a bit of a nightmare pc upgrade that led to various components being replaced after the upgrade.

The very final switch out saw my GPU changed from a 4gb to a 6gb geforce. I think it was a GTX980 previously and its now a GTX1060i.

I also had my motherboard changed from a problematic Asus to a Gigabyte of similar spec. In fact both the GPU and MOBO were newer and more expensive than the ones the replaced so I expected the same performance if not a bit better.

Although the issue I had previously (related to the pc starting up) is now resolved, I find my pc is massively laggy when adobe media encoder is running. It uses 99% of my CPU. Previously I always used to export and edit at the same time, but since this upgrade that is absolutely impossible.

Has anyone got any ideas why this might be or what I can check in the settings?

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Community Expert ,
Aug 08, 2017 Aug 08, 2017

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Might also depend on what your are exporting to, media used etc.

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Engaged ,
Aug 08, 2017 Aug 08, 2017

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everything else is the same as before when it worked fine. Exporting to a lightning fast internal drive and exporting 1080p h.264

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LEGEND ,
Aug 08, 2017 Aug 08, 2017

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I would ask this question over on the Hardware forum ... that's where the real brains on computer hardware in the Adobe video apps "hang".

Neil

https://forums.adobe.com/community/premiere/hardware_forum

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Enthusiast ,
Aug 08, 2017 Aug 08, 2017

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davidpayne1981  wrote

...but since this upgrade that is absolutely impossible. ...

are you using the same Adobe CC version as you last did? IOW, what exactly changed... I see hardware changed, but what about Pr versions? I assume this is a new/fresh Pr install. I often will recommend clearing caches, uninstalling/re-installing Pr, or even to Use the Creative Cloud Cleaner Tool to solve installation problems.

I've seen issues of slowness when using AME with Pr... I try not to... work in Pr can interfere with AME's progress so I generally avoiding using both simultaneously except for lightweight things... are doing intense scrubbing/editing while AME is exporting and is that the only time you see the lag? or is that specific time at which you see the lag? I think AME will pause when Pr does certain edit operations... not sure if that's related but I generally don't use both together... I use AME when I'm going to leave Pr idle which is usually to end the day or get coffee while its exporting. My system is a laptop though... You're on what sounds like a hefty desktop so not sure... sounds like it should be more nimble.

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Enthusiast ,
Aug 08, 2017 Aug 08, 2017

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not sure if this will help but you might take a look: Unofficial Premiere Pro Troubleshooting Guide

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