Permissions in a windows 11 domain account

[Bradley36973351g1at]

Hi everyone,

I have only installed Premiere Pro recently. When I import files, things seem fine, I can get the files into my media browser window. When I try and drag a file onto my timeline it wont allow it, my mouse pointer changes into the little cross, weirdly it will allow the audio from the file to be added to the audio track, not that this helps at all. So I tried running Premiere as Administrator, that works fine, the problem then is I dont have access to my network share drives.

Im running windows 11, the computer is part of a windows domain, the network shares I want to access are on a Synology NAS. I cant think of any other information that might be important. When I use other adobe products, they work fine, e.g Photoshop.

Anyone know how to fix this? or whats causing it?

[Byron Cortez]

Podrías subir algunas capturas de pantalla de la interface completa de Premiere Pro para intentar ver algo que a lo mejor tú no estés viendo. Sin embargo, podrías verificar que el Track de video esté activo, eso lo haces asegurándote que el nombre del Track de video esté en azul (V1, V2, V3, etc.). Con respecto a la red en la que estás trabajando seguramente algún compañero experto de la comunidad tendrá algún conocimiento y podrá darte alguna idea.

[Bradley36973351g1at]

Hi,

Thankyou for the reply, Ive attached a screenshot here. I tried to do a screenshot which showed the mouse cursor but wasnty able to. It as a closed fist with a circle with a line through it, similar too the images Ive attached but not exactly the same, I think you should get the picture though.

[Richard van den Boogaard · Accepted solution]

Try arming the V1 track by clicking the little icon. Currently, you're instructing PPro to only add audio to the timeline, not video.

[Bradley36973351g1at]

Thankyou Richard, Gotta love it when solutions are simple...

[Richard van den Boogaard]

You're welcome. Glad to be of help!

[Peru Bob]

See here for a full explanation:

https://community.adobe.com/t5/premiere-pro-discussions/faq-why-does-audio-or-video-not-go-to-the-tr...