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Playhead not moving with recent update

Explorer ,
Jun 21, 2024 Jun 21, 2024

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After the recent update of Premiere Pro, the playhead is not moving while playing on the timeline. Is there an option that turns this on and off? I cannot find anything in preferences.

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correct answers 1 Correct answer

Explorer , Jun 21, 2024 Jun 21, 2024

Update. Figured out how to fix after checking another work station, updated Premiere Pro there and noticed the playhead was moving.

 

After a reinstall did not work on the main, I basically decided to 'cleared the media cache files' and 'reset the workspace layout' (after watching a video) under Windows menu heading, and now the playhead works and displays as normal. So its still a bug, but a reasonably fixable bug.

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Community Expert ,
Dec 14, 2024 Dec 14, 2024

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I didn't see anything about your hardware.

I just tried unchecking (and restarting) GPU accelerated. I did have flickering in 25.1 release version, and less flickering in Beta. 25.2.0 b52

Win11 23H2

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New Here ,
Dec 25, 2024 Dec 25, 2024

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@agiebs42181974 this is exactly where I'm at with v25. I haven't updated to the latest version yet because I have a couple projects in v25 that I'd like to finish before I update. I also found that disabling GPU accelerated UI rendering works, but causes major flicker. Literally none of the other fixes work for v25, and I can't find any suggestions for anything other than v24.

 

This just randomly started happening to me a few days ago. I got a Windows update and I had left the room. When I came back Windows had restarted and I was at the login screen but it said my Windows PIN had been corrupted and I would have to reset it. That in itself became a nightmare because for some reason my new PC won't connect to the wifi until I've actually logged into Windows. In order to change/update your login information you have to be connected to the internet. Long story even longer, I eventually got that resolved. I had a project open in Premiere Pro when Windows decided to go ahead with the update. I didn't log back into Premiere Pro for a few days, but when I did finally boot it up I recall seeing some message about something, but I didn't really pay attention to it and I closed it. Now I wish I could remember what it said. So after I started messing with the project I had been working on I noticed that the playhead and the timer weren't moving when I would press play. The video ran just fine in the preview window, and the timer in the preview window also ran fine. I've messed with a lot of things and none of them have worked except for disabling the GPU accelerated UI rendering.

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New Here ,
Dec 26, 2024 Dec 26, 2024

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what's the bitrate of the videos in your projects? how many of them are playing concurrently at the playhead?

I used to suspect the high bitrates of the source videos made the playhead to be frozen, but I didn't spent time to try with proxies.

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New Here ,
Jan 11, 2025 Jan 11, 2025

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Sorry I was wrong.
The trick is to Undock the Timeline, not the program window, then the playhead can move smoothly.

Don't ask me why.

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New Here ,
Jan 11, 2025 Jan 11, 2025

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update:

The undelying reason was because the Logs folder of Premiere Pro was inaccessible. 

%APPDATA%\Adobe\Premiere Pro\Logs

 

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Community Expert ,
Jan 11, 2025 Jan 11, 2025

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Interesting @agiebs42181974 , how did you figure that out? 🙂

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New Here ,
Jan 11, 2025 Jan 11, 2025

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I just take time to undo all the stupid tweaks that I made on my Windows 24H2.

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Community Expert ,
Jan 12, 2025 Jan 12, 2025

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So was that something you had done on 24H2, what, set the folder to read-only or such? 

And did you do something on 23H2, that you needed to 'undo' on 24H2, or something else.

I'm asking because I've been ignoring the 24H2 offering on my main machine.

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New Here ,
Jan 12, 2025 Jan 12, 2025

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The stupid tweaks were there since Win 11 21H2, but Win 11 24H2 made some internal changes that the tweak software was unable to adapt to. 

If you intend to upgrade to 24H2, I suggest doing an in-place upgrade instead of using Windows Update, as an in-place upgrade seems to restore some broken features that Windows Update couldn't, at least for me.

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Community Expert ,
Jan 12, 2025 Jan 12, 2025

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I'm leaning towards a clean install. I've had this Windows going for about 3 years now. I really try to keep things under control, but it is what it is. I just managed a clean Win11 Pro install on my surface laptop, and it's in a very usable state now, with just apps needing to be installed. So, I can get a clean Win install with about a day's tweaking.

 

Thanks for that info, good stuff to know. 🙂

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