pr cc2019An error message appears

[Guest]

My Windows10 latest version of the system. Open pr cc2019 and the following prompt appears. What is the reason? Will it affect the use? How can I fix it?

"alow-lecel exception occurred in:lvcod64.dll(get avi codecs)"

[Shivangi_Gupta · Accepted solution]

Hi amitoofo,

Sorry to hear that you are facing this issue.

We have identified this as a known issue and we are working on a fix. Till then, please try these workarounds:

• Uninstall all Logitech drivers from Device Manager.
• Go to the folder C:/Windows/System32 and delete the file lvcode64.dll or lvcod64.dll.

Let us know if it helps.

Thanks,

Shivangi

[Guest]

thank you!

The problem is solved

[Shivangi_Gupta]

Happy to help