Premier Pro 2025 - Audio problem

[J Ray Sanduski]

why is audio on track 1 and II mono and the audio for track 3+ is not playing at all...

[PaulMurphy · Accepted solution]

It sounds like you might be using a Broadcast sequence preset, which routes audio tracks to different channels rather than mixing them to a stereo output.

To fix this, select and drag your clips from the current sequence to the New Item button (document icon) at the bottom right of the Project panel. This will create a new sequence with a stereo mix.

[J Ray Sanduski]

I did not set a preset nor change any of the preferences when the new version automatically updated on my machine.  The new version has fallen flat and it can't get back up very easily!  Ungh!

[J Ray Sanduski]

I did go back and look at the preset that was used and it was not my preselected preset of 29.97 fps and 1080p - Premier Pro chose one and I was not aware of what it had done - Now I know what to do!  Thanks!

[ryansgroup]

I performed this solution of dragging all clips to the "New Item" button and the sequence it created was a 1080p sequence and not the 4K Sequence which I was editing in. Any other solutions for this? Is there a way to make the "New Item Sequence" the same?

[R Neil Haugen]

The New Item option will take the framesize/rate from the first selected clip. Note, this is as it sees the 'first selected clip' which may not be what you expect at times.

Sometimes it's best to pick the clip with the audio tracks & framesize/rate you need, create a sequence for it, delete the clip, then move the clips you need in the order you need.

[TankThink]

Is there a way to change this without making a new sequence? It's playing tracks one and 2 as stereo (they are dialog) and then tracks 3 and 4 (music) make no sound even though I see levels bouncing. 

This has basically become the default audio config for when I open a project in premiere 2025 and I can't figure out how to change a sequence to just output in stereo. Not sure why anyone would want this?

[PaulMurphy]

You can change your sequence to stereo by changing the number next to the Mix track to 2, but you'll still need to re-route each track to 1 + 2 in the Track Mixer. Also, these are Mono tracks, so if you add stereo media to them, it will be ignoring the right channel.

It will be a much quicker process to add it to a new sequence.

[Antonio PAK]

Paul, nothing happen , the file is MPEG-2 Transport Stream .MTS why there is this problem with the update and not in 2024 ? It is a big casino. Grazie AP

[Averdahl]

Please, don´t post everywhere about your problem, one thread is enough.

Continue in this one: File .MTS problem with audio in the update 2025, w... - Adobe Product Community - 15430506

Paul, nothing happen , the file is MPEG-2 Transport Stream .MTS why there is this problem with the update and not in 2024 ? It is a big casino. Grazie AP

By @Antonio PAK

[Antonio PAK]

I forgott to write the system I have, MAc Book Pro M3 Max . There are any Codec to dowload? It is amazing that I cannot solve it, I cannot work.

Thanks

AP

[Sextonarts]

Check your Audio Track Mixer Panel and make sure the balance dial is set to 0.0.  Also check what channels the output is going to.  Also, with the clip selected, check Clip->Modify->Audio Channels to make sure you have L and R channels selected.   

The recent upgrade changed some intial settings.  I am still working through othe audio issues since the upgrade.

[Reaction_Cut1830]

After 2025 update some audio not working at all, I tried moving to different channel and also creating new squenze, not working at all. Any idea?

[PaulMurphy]

Those diagonal lines on the clip means your media is offline.

Here's more on what this means and how to fix it: https://community.adobe.com/t5/premiere-pro-discussions/faq-what-do-i-do-when-i-see-diagonal-lines-o...

[vbg_2198]

audio on track 1 and II mono and the audio for track 3+ is not playing AUDIO PLEASE HELP ME

[R Neil Haugen]

Please add a screengrab of your timeline panel. And a better description. I've no idea what's going on, how can anyone help?

[MyerPj]

Karen, if you could be a little more brief, we could... well, never mind that. I have no idea what your issue is. I went to Pluto, toggled on the default muted audio and it seemed to play fine.

[kaustubhan1505]

I am getting a loud sound from the audio mixer after recording a voiceover. 

[Ouse Saber - Heline]

olá, adquiri um computador com configurações novas e fui instalar o premier 2025, quando importei os arquivo não chega com audio dentro do projeto, oq que fazer?

já instalei os codecs QUIKTIMER E CODECPAK!  me ajudemmmm!!!!

[R Neil Haugen]

Screengrabs of the file in the Project panel would be handy.

Do you mean Premiere does not import the file with audio in the Project panel?

Or that when you drag the file to a sequence, there's no audio?

What is fhe format/codec of the file involved? If the audio is Dolby AC3 that can be an issue and would need the specific codec installed manually to your computer.