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Francisco5FB2
Participant
August 11, 2020
Answered

Premiere 2020 showing white screen only

  • August 11, 2020
  • 1 reply
  • 1819 views

Hi guys, Having a problem with this.

The amazing thing is that it is related to the OpenCL mechanism. Because when I use only Mercury Software the error does not appear, so I can't use GPU when rendering.

GPU drivers a re updated. Setup: RX 560 4gb I5 - 4440 16gb ram ddr3 1600MHZ

    This topic has been closed for replies.
    Correct answer Francisco5FB2

    I just turned off second monitor, opened Premier Pro project, then turned on second monitor, and now its working normaly.

    🙂

    1 reply

    F
    Francisco5FB2AuthorCorrect answer
    Participant
    August 11, 2020

    I just turned off second monitor, opened Premier Pro project, then turned on second monitor, and now its working normaly.

    🙂

    Graeme Bull
    Community Expert
    Graeme BullCommunity Expert
    Community Expert
    August 11, 2020

    Good to hear it got resolved in that odd way, but something to consider is that your system is a bit old and might not run Premiere properly. https://helpx.adobe.com/ca/premiere-pro/system-requirements.html#gpu-acceleration

    henkvandervelden
    henkvandervelden
    Participant
    August 14, 2020

    I've been having the same issues with a brand new computer with a NVIDIA GeForce RTX 2070 SUPER.

     

    Turning off my second monitor, opening up Premiere, then turning it on, also does the trick...

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