Premiere 2024 Ripple Delete Freezes Everything

[zyyes]

This is an issue i'm having with Premiere Pro 2024, as I have just updated my software. It seems that ripple deleting has just been absolutely blown out in this version, or at least for my project file. 

I use "Q" and "W" to ripple delete footage. It does this action but the playhead will stay at the last spot it was at for about 10 seconds, my PC fans will roar up, then the playhead goes back to it's expected spot at the cut I made. I have a pretty good system and it's NEVER done this before today and it's becoming an absolute PAIN and quite literally UNUSABLE. It'll work when ripple deleting around 1-3 seconds of footage but then starts lagging when ripple deleting anything over 10 seconds.

And please, don't suggest the "revert back to old version" as a "f i x". Project files cannot be reverted back to older years of Premiere.

PC specifications:
GPU: RTX 3070
CPU: Ryzen 9 5900X
RAM: 32GB
OS: Windows 10

[UK TV Professional]

Another update:
I hope you're fixing this, as I'm having to work my weekend to make up for lost time.
The wait between each editing function is proportional to the length of the timeline.  For instance, if my timeline is only 30 minutes or so, the wait is between 5-10 seconds for the timeline to update and the interface to be handed back to me.
If the timeline is 3 hours the wait is between 20-30 seconds.

To reiterate,  ANY wait is unacceptable.

Other things I have tried are encoding all the GoPro and MP4 / h264 into DNxHD.  This does not help either.

Just some insight to my thoughts right now:
I'm going to continue to soldier on for another week.  If it's still bad next weekend then I shall have to abandon Adobe Premiere and its surrounding creative software.  Life's simply too short for this.

Here's a tip for others looking to abandon Adobe.  Did you know Affinity Photo will open your old Photoshop documents?  And Affinity Designer will open your old Illustrator documents?  Cool and extremely viable as a replacement and very affordable - No Subscriptions.  There are lots of alternatives to Premiere.  After Effects is the one I haven't found a good replacement for, but it's only a small part of what I do.  I'm starting to think I'd rather struggle with motion graphics than struggle with the editing.  I spend around 24 weeks a year editing.  I spend around 2 weeks a year inside After Effects.  The rest of my time is Autodesk 3ds Max and Substance Painter.  There are some really good alternatives to Substance Painter, although I would miss that the most.
I hear so many people mention CS6 and that they miss it.  Nothing has improved since CS6.  The interface still has problems with its shortcuts not working because the wrong box is in focus.  Shortcuts should work whatever box you've got highlighted.  It's another major holdup in the editing process - Not being able to bang out all the keyboard shortcuts without ever having to go back to the mouse.  That's why so many Broadcast Editors stick with Avid - its keyboard shortcuts are quick and unhindered.

Please, please, please fix Premiere and give us all something for the subscription we're paying.  I don't want or need any A.I. gimmicks, they're of no real use to the editing process, which is hundreds of hours of chopping and moving clips.  Saving 2 minutes on a function we hardly use isn't really the progress we need.

Simon

[riut]

Roll back to the last known working version while you wait, my dude.

I've been on 23.5 since August. Nothing got added that that I personally need or would use since then so it's like nothing really changed.

[UK TV Professional]

--- PROBLEM FIXED ---

I've just updated to the latest Premiere 24.1.0 and the timeline lag seems to have been fixed.  I tried some EXTRACTs on my 3 hour timeline and it responds swiftly, just like it should.  So, thank you very much for addressing the problem.

Obviously if it goes wrong again I'll be reporting back.

And lastly, please allow me to say something out loud, just incase Adobe have never heard nor thought this before.  I know previous Product Managers, like Owen Walker (I worked with him at Lightworks before he moved to Adobe in the 90s), had never been an editor in real life, so it's possible that real post-production workflow isn't a known thing behind the stone cold walls of a giant company like Adobe:

As a professional creative the clients hire us because they NEED their video product ready by a predefined deadline.  That's why they hire professionals and not just capable enthusiasts.  The deadlines are not negotiable - you can either make it or you can't, which translates into hired or not.

We rely on the tools we choose to help us meet those deadlines.  The tools' reliability is not something we can ever overlook.  It must do what it's designed to do.  In video editing, for every ten weeks you spend cutting and moving footage you'll only spend about one week in total doing colour grade, motion graphics, picture fixes, audio mixes and exports.  That means that THE MOST IMPORTANT part of the video editing toolset is to be able to cut and move footage quickly.  That's not negotiable, it's the foundation.

That means all these new gimmicks that Adobe create may be used for less than 1/11th of the overall time inside Premiere.  Things like "Quickly remove UMs and ERs" are not functions we've asked for or need.  Professional editors would never rely upon an A.I. to do that job to a quality high enough to meet clients' expectations.  If the A.I. does do it, we still need to spend time verifying it's been done well enough and altering it if not.  It's simply quicker to do it yourself, as and when you need to.  And then you need to cover the cut points.  It's not going to save time.

What would save time is not breaking the basic tools, improving the interface, things like shortcuts not working when you've got the wrong tab in focus.  Why do we need focus?  I can tell you - we don't.  Just scrap it and all of a sudden you're competing with the speed of editing that Avid can provide.  For instance, I'm cutting away using keyboard shortcuts and then I need to apply a horizontal flip.  I have to use the mouse and then drag it onto the clip on the timeline.  BUT, it leaves the EFFECTS tab in focus, so when I return both hands to the keyboard the shortcuts nolonger work.  Just remove FOCUS. and that problem goes away.  I know there are keyboard shortcuts that switch tabs, but that's extra button presses.  I need fewer button presses in my life, not more.

A.I. gimmicks may sound great at the trade shows and in the press releases, I get it, I've been there demoing Quantel Editbox and Henry in the 90s.  But editors aren't looking for gimmicks.  We're looking for software that doesn't crash, that's quick to edit with and reliable in its output.  When we're hired we literally don't have time to fault-find and fix things.  It's a scramble.  The clients shoot 100 - 200 hours of footage for their one hour programme.  We need efficient ways of seeing it all and choosing the correct bits for broadcast.  Transcriptions don't help as much as people tell you, because video is moving pictures and sound in equal measure.   Imagine how long it takes to read a transcription of 200 hours of material!  It's quicker just to watch it and delete on the fly.  Transcriptions come in handy once you have cut a first draft, but by that time they're still not much use, because a good editor will know exactly what's in the cut and where.

Please don't take this as an attack.  I'm offering up wisdom that can help you improve Premiere.  There are more and more competitors out there now and editing is just trimming clips and choosing their order - nothing difficult, it's just time-consuming.  The winner will be the one that makes that daunting task quicker.  The gimmicks are simply ignored.

Thank you once again for fixing the timeline issue.  I will be using it much more than you can imagine.

All the best,

Simon

[UK TV Professional]

---- AAAAAAAaaaaaahhhhhhhhhhh ---
--- You've broken TIF import!!!! ----
--- AAAAAAaaaaaahhhhhhh ----

I can't believe it, one thing fixed, another broken.  Give me a break.

Importing a tiff image doesn't work.

I've opened the TIFF file in Photoshop.  The image was rendered in 3DS Max.  I changed it to 8bit, sRGB and saved it as tiff without compression or layers and I still get the error.

This is what I'm talking about - Adobe Breaking It's Core Toolset.

Not happy.  

I think its time we see a Professional version of Premiere Pro - A sort of Premiere Pro Pro LTS.  You can't keep breaking things!  And it's YOU that upgrades the software on my computer automatically!!!!!!

Please, please, please release a version that works without all the gimmicks installed.

[Kevin-Monahan]

Heelo @UK TV Professional,

Thanks for the report on the fix. Much appreciated.

And lastly, please allow me to say something out loud, just incase Adobe have never heard nor thought this before.  I know previous Product Managers, like Owen Walker (I worked with him at Lightworks before he moved to Adobe in the 90s), had never been an editor in real life, so it's possible that real post-production workflow isn't a known thing behind the stone cold walls of a giant company like Adobe:

Thanks for the feedback. As far as I know, all the product managers are former pro editors. The team is loaded with former editors, colorists, and industry giants, all with years of pro experience before coming to Adobe.

This forum is more of a bug reports forum, however. Your other comments are more of an OT conversation suited to the Video Lounge forum. Please post there if you want to unpack this a bit more.

Thanks,
Kevin

[Kevin-Monahan]

Hi @UK TV Professional,

I'm able to import a .tif. Let me try to repro on a similar machine as yours.

Edit: I went to San Jose and checked on an AMD-based computer in the lab. I was able to import a .tif there, as well.

Would you like to move this issue out as a separate bug?

Thanks,

Kevin

[BobbyDaKidd]

Within the last month or so I've run into a problem where my program will freeze as if it is about to crash after I cut a clip and then ripple delete. 

I've tried using Proxies, clearing media cache, running as admin, installing adobe on my SSD, GPU accelleration, 32 gb of ram, Dropping resolution to 1/4 playback....

None of it stops the freezing after Ripple Delete. I've never had this problem up until the last month or so. My drivers are all up to date so I do not have any clue as to what else I can possibly do. 

[MyerPj]

I think I've seen some other threads that allude to this, you might search, usually google searches here at the adobe forums. The only wierd tweak I can think of is setting your Audio Hardware preference Default Input to 'No input' and give it a try.

[BobbyDaKidd]

I changed audio hardware to "no input" and it didn't fix the issue. Still freezes upon ripple deleting. 

[Peru Bob]

Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

[Ali Jaber]

I had that problem when I did the update to 23.6, I've switched back to 23.5 and it's gone. If you are on 23,6 try to roll back to 23,5 and see if the problem persists.

[BobbyDaKidd]

It seems like this is the only solution that people have consistently found to work. It worked for me.  

Here's a video if you don't know how to roll back to a later version of Premiere Pro

https://www.youtube.com/watch?v=KXqFRUUL54E

[hifocused]

Hmm I had this issue with 23.5 and just upgarded to 23.6 and it's still there.  Weird bug I guess 😕

[zyyes]

Please someone get a fix to this that isn't "Revert to old version" I updated the latest 2023 version to the 2024 version of Premiere Pro and this issue started. It wasn't an issue yesterday and my projects are all updated already.

[MyerPj]

Adobe by default does not change the original (v2023) file, so you should have that available.

[hifocused]

Can you elaborate on this please?  If I make a fresh project file in Premiere 2024 rather than updating an old projectfile it will fix the issue?

[MyerPj]

Yes, you said "my projects are all updated already." 

I assumed you meant you started them in pp2024, and now the projects are updated to 2024. 

Premiere does not update the original, but makes a new project with a new name. Thus you were implying you can't return to 2023. 

Unless you purposely saved that new file overwritting the original, the original is still on your disk and available to you.

Try starting PP with no project, (use the regular PP icon) while holding down shift, and delete the cache, even if you already have. Then start a new project in 2024, and use the File/Import command to import the original 2023 project.

Let us know.

[hifocused]

Okay got it I see what you are saying.   Will holding down shift and deleting the cache delete any of my preferences too or just remove the cache files only?

Thank you

[MyerPj]

If you are ok with setting the prefs back to stock, it's a good idea.

[hifocused]

That would be too much hassle.  Could I save them and then reset and bring them back in?

Would holding shift reset the preferences?

[MyerPj]

Holding Shift gives you the opportunity to delete prefs. You have to check the box and press <OK>

%UserProfile%\Documents\Adobe\Premiere Pro\

Make a copy of the above folder. Paste that into file explorer. Reset the prefs using SHIFT when you start PP, if it doesn't help, reset them by copying the saved folders back.

Sometimes I make a movie of the prefs screen in an app. Just quickly clicking from tab to tab, and then when I need to reset them, I have the 10sec movie to refer to.

[Ali Jaber]

Yes, 23.5 worked fine for me without any hang, both 23.6 and 24.0 hang all the time for me, but gladly, the latest Beta (24.1 B59) is working for the last 24 hours without a single crash. Give it a try and please confirm if it works for you too.

[Kevin-Monahan]

Hi @BobbyDaKidd,

Please test this in 24.1. Another editor is finding the issue is now solved. Let the commmunity know!

Thanks!
Kevin

[R Neil Haugen]

Dump your cache files, I think Premiere 'saw' the new file but kept much of it's cached information.

Anytime you replace media with another same-named clip, it's probably a good thing to dump those cache files.

And that might just get this working for you.

[R Neil Haugen]

As someone who has long worked in both Premiere and Resolve, good luck ...

I work for/with/teach pro colorists, based mostly in Resolve though some are in Baselight. I'm in Resolve nearly every day, and of course, have been in hours upon hours of discussions and meetings and watching vids and such about Resolve. One of the guys I work with is always the person demoing the Advanced Panel for BlackMagic at NAB.

I'm also active in the LGG forum, mostly colorists, and on the BM forum. I've enough BM kit to have an extra Resolve license ... or two or three, not sure ... sitting in a drawer someplace.

I think it is wise to be able to work in multiple pro apps. Both to have better understandings of what's possible, but also ... someday, it might save your bacon or deadline, for sure. I do not understand emotional attachments to corporations, though it seems many humans waste amazing emotional and mental energy doing so.

That said ... since BM has spent the last couple years trying to mimic Adobe, having the "One System For All Media And Workflows Across All Hardware" concept ... reliablity build to build has gone way down.

You get the same thing on forums about Resolve ... people posting buggy behavior, asking for which build others find stable ... that sort of thing.

I think it comes from that end-all/be-all attempt.