Premiere crashes when trying to make proxies

[Duncan142]

Whenever I try to create proxies from Premiere (from importing from Media Browser or from footage already in the project), Premiere will crash.  Media encoder will open, but the job doesn't transfer over and Premiere fails.  Have tried multiple proxy encoding settings on multiple footage types and results are always the same. Didn't have this problem a month ago.

Adobe 2021 (15.2)

MacOS Big Sur 11.4

iMac Late 2015, 3.2 i5, 32gb ram, AMD Radeon R9 M390 2GB

[Vishu_Aggarwal]

Does your Premiere Pro and Media Encoder is up to date and have the same version? 

[Duncan142]

Yes, Creative Cloud is saying that I have the latest versions. I'm going
to try to backup a version on Premiere to see if that helps, because it
wasn't happening then.

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Thanks,

Personal info removed by mod

[Kartika Rawat]

Hi Duncan!

Sorry about that. Would you mind sharing crash logs? https://community.adobe.com/t5/premiere-pro/faq-where-do-i-find-premiere-pro-crash-logs-on-windows-o...

Let us know.

Thanks,

Kartika

[bobi1866046]

I have the same off and off for more then six months now. I am seriously looking into anther workflow like to back to fcp

[Ian28699702hwv5]

did you ever get to the bottom of this?

[Antknee7297]

Posting again to see if there was a fix to this. My Premiere Pro has also just started crashing whenever I try to make a proxy file (different proxy settings, different source clips, etc same result each time). It was working fine a month or so ago, so I'm not sure what's going on.

I've updated my Premiere, Media Encoder and just now my laptop, and still Premiere keeps crashing. Kind of annoying honestly.