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4

Premiere Pro 22.3 Error Directory object cannot construct with this path.

Community Beginner ,
Apr 14, 2022 Apr 14, 2022

Fresh install of Premiere Pro 22.3 today and when I lauch the Premiere Pro it comes up with the error "Directory object cannot construct with this path."  

 

Im on Big Sur 11.6.5, File & Folder permissions all checked, tried with full disk access as well with the same errror on launch.

 

Tried uninstalling and reinstalling, same error.

 

No idea what directory its trying to create.

 

Screen Shot 2022-04-14 at 10.53.51 AM.png

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correct answers 2 Correct answers

Community Beginner , Apr 24, 2022 Apr 24, 2022

Ok, so I hate having to answer myself since I seemed to have figured out the solution.   It has absolutely nothing to do with the iZotope plugins, it just happened to be the last thing on the splash to load.  

 

I was sucessfully able to get 22.3 to launch using the following:

 

I unintalled 22.3 (full removal since it never fully installed), reinstalled from CC.

 

When it initially started to launch 22.3, I went to inspect the premiere settings folder permissions in /Documents/Adobe/Premiere Pro/22.0

...
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New Here , Oct 28, 2022 Oct 28, 2022

I had the same issue. 

 

I followed MWongSounds advice and checked the read/write status of the settings folder to no avail. What I did notice however is I was trying to run version 23 and the folder was for version 22. I made a copy of the folder and renamed it "23.0" and booted up Premiere again... Success! 

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Community Beginner ,
Apr 14, 2022 Apr 14, 2022

Yes i've had the same error, and have tried installing and reinstalling. This error message keeps coming up. 

It hasn't affected my other Adobe apps, just premiere pro. Not sure what the problem is.

Assistance would really be appreciated 

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Community Beginner ,
Dec 09, 2022 Dec 09, 2022

I continue to have this same problem.

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Community Beginner ,
Dec 18, 2022 Dec 18, 2022

This weekend I did a fresh install of Mac Ventura on a partition and Installed Premiere and hit the same problem, I first changed the permissions in Library/application support/Adobe to all "Read & Write" but it didn't fix it, then I changed the permissions on the "Adobe" folder in Documents to add "Staff" Read & Write and "everyone" to Read and Write and selected "apply to enclosed items" and that did the trick.

 

Its still definitely an installed folder permissions issue on the developer side.

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Community Beginner ,
Dec 20, 2022 Dec 20, 2022

I had worked with Adobe for over two hours trying to fix this problem and it didn't work. Then we created another admin on my computer and it was not a problem! So basically I needed to move everything over to a new account because even Apple couldn't help me get it sorted.

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Adobe Employee ,
Apr 14, 2022 Apr 14, 2022

Sorry about that, Russell. Sorry, Mark. Russell, are you also on Big Sur? Let me know. I noted this one to the team.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Community Beginner ,
Apr 14, 2022 Apr 14, 2022

Thanks Kevin, 
I'm running macOS monterey 12.3.1. The most recent update 

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

If its at all helpful, the splash screen does load and the plug-ins load and it stops at iZ Adobe Loudness Bundle.

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New Here ,
Apr 15, 2022 Apr 15, 2022

I have the same problem!

OS Monterey 12.3.1

 

super annoying! I have to stop working, cause I can´t find any workaround for this 

 

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Community Expert ,
Apr 15, 2022 Apr 15, 2022

Do you have any plugins from iZotope installed?

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New Here ,
Apr 15, 2022 Apr 15, 2022

Yes, i have several Audio Plugins installed, some of them are from iZotope!

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Community Expert ,
Apr 15, 2022 Apr 15, 2022

It appears those plugins are causing this hang up. Can you attempt to uninstall or at least reinstall the latest version of those iZotope plugins? 

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Community Beginner ,
Dec 09, 2022 Dec 09, 2022

Can you explain what iZotope is? I'm using a mac mini and this is a new world to me, but I'm having the same loading issues.

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New Here ,
Dec 29, 2022 Dec 29, 2022

I have no iZotope plugins - actually, none at all - and cannot get past this message. I have Ventura 13.1 and a MacBook Air M2, 1TB, 16GB. Plenty of power. I've basically given up on Premiere Pro. 

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Community Expert ,
Apr 15, 2022 Apr 15, 2022

Do you have any plugins from iZotope installed?

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

I do, I went ahead and temporarily deleted the entire audio plugin folder in library/application support and relaunched Premiere Pro and the same error occured.  I also deleted the iZ Adobe Loudness Bundle from the mediacore folder in library/application support/adobe/common/plug-ins/7.0/mediacore and same issue.

 

It would be useful to know what the next step Premiere Pro does after the initial plugin load in. Is there an error log to check?

 

I didn't have a previous install of Premiere Pro on this APFS volume, it feels like it has to create a directory for its initial setup but doesn't have the proper permissions. Unfortunately I dont know where it wants to attempt to create a directory to.   It sounds like it needs a folder permission fix.

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Community Expert ,
Apr 15, 2022 Apr 15, 2022

Since you've removed those files, try to reset your plugin cache
https://helpx.adobe.com/premiere-pro/using/preferences.html

  • To restore default preference settings and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option key when the splash screen appears.

 

Check the log files here

/Users/YOURUSERNAME/Library/Logs/Adobe/

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

Not sure if this is useful but upon launching theres a data_87302.txt in the logs folder with this text in it.  Perhaps it has something to do with the ASL or dvacore.initializerstatemgr

 

exception[0].typename: ASL::eNotADirectoryPath
exception[0].description: Directory object cannot construct with this path.
exception[0].context: dvacore.InitializerStateMgr
exception[0].timestamp: 2022-04-15T18:27:41.0Z
exception[0].threadName: main
exception[0].threadID: 5932932
exception[0].category: exception
exception[0].level: error
exception[0].checkpoint: Caught exception!
exception[0].type: ASL::eNotADirectoryPath
exception[0].description: Directory object cannot construct with this path.
exception[0].context: dvacore.InitializerStateMgr
exception[0].result_code: -127598562
exception[1].typename: std::__nested<dvacore::config::dva_exception>
exception[1].description: Directory object cannot construct with this path.
exception[1].context: int FE::AppMain(const dvacore::UTF16String &, int, PlatformMutex)
exception[1].timestamp: 2022-04-15T18:27:41.0Z
exception[1].threadName: main
exception[1].threadID: 5932932
exception[1].category: exception
exception[1].level: error
exception[1].checkpoint: Caught exception!
exception[1].type: std::__nested<dvacore::config::dva_exception>
exception[1].description: Directory object cannot construct with this path.
exception[1].context: int FE::AppMain(const dvacore::UTF16String &, int, PlatformMutex)
exception[1].result_code: -1609629681

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New Here ,
Apr 22, 2022 Apr 22, 2022

Same problem here. Can we download version 22.2 to see if the same problem occurs ?

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Community Beginner ,
Apr 22, 2022 Apr 22, 2022

No i don't have that plugin at all

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New Here ,
Apr 20, 2022 Apr 20, 2022

I have this same issue, with Windows 10 and no plug-ins, I hope they can patch this in the next update 

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New Here ,
Apr 21, 2022 Apr 21, 2022

I have the same issue and I am running Premiere on Big Sur 11.3.1 without plug-ins. I can't work since a few days, would be great to find a solution in the near future. Thanks!

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New Here ,
May 09, 2022 May 09, 2022

I have the same issue on Win10 as well. Fresh CC Cloud install, and this problem came up with first time launching Premiere. Quick solution would be highly appreciated. 

I tried to downgrade, but then the issue is that on loading screen, Premiere gaets stuck on "Loading ImporterQuickTime.prm"

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Community Expert ,
May 10, 2022 May 10, 2022

Odd issue, can you take a look at this video and see if following his steps help?

https://www.youtube.com/watch?v=cnWxO6HrbSU

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New Here ,
Apr 22, 2022 Apr 22, 2022

Same problem for me. On Big Sur and pro tools and Izotobe plugs.

Neo

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