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- Re: Premiere Pro CC 2018 keeping crash at start up
Premiere Pro CC 2018 keeping crash at start up
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Hello guys, My Premiere Pro CC 2018 keeping crash at start up. I tried to reinstalling both Premiere Pro and NVIDA Driver but it's doesn't help. Here is my crash report.
I also have Premiere Pro CC 2017, Premiere Pro CS6, After Effect CS6, After Effect CC 2018, Media Encoder CC 2018 installed and they crashed too. So strange!
Others Adobe Product like Photoshop, Lightroom working fine.
Hope someone can help!
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="1.6.2" clientVersion="1.6.2" applicationName="Premiere Pro" applicationVersion="12.0.1" build="69">
<time year="2018" month="1" day="24" hour="10" minute="30" second="42"/>
<user guid="0d15fdbc-636c-4f45-a852-e8adf56ec082"/>
<system platform="Windows 7 Ultimate" osversion="6.1" osbuild="7601" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="32676" machine="Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz" model="Intel64 Family 6 Model 60 Stepping 3" cpuCount="8" cpuType="8664" cpuFreq="3600 MHz"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x000007FEA7057FC5">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x000007FEA7057FC5" symbolname="cuD3D9UnregisterResource"/>
<stackStatement index="1" address="0x000007FEA6EC3E28" symbolname="cuD3D9UnregisterResource"/>
<stackStatement index="2" address="0x000007FEA6EC38C2" symbolname="cuD3D9UnregisterResource"/>
<stackStatement index="3" address="0x000007FEA705BF12" symbolname="cuD3D9UnregisterResource"/>
<stackStatement index="4" address="0x000007FEA6EC5EC6" symbolname="cuD3D9UnregisterResource"/>
<stackStatement index="5" address="0x000007FEA6E8C610" symbolname="cuD3D9UnregisterResource"/>
<stackStatement index="6" address="0x000007FEA6E8B01E" symbolname="cuD3D9UnregisterResource"/>
<stackStatement index="7" address="0x000007FEA6E8AD97" symbolname="cuD3D9UnregisterResource"/>
<stackStatement index="8" address="0x000007FEA6EF7407" symbolname="cuD3D9UnregisterResource"/>
<stackStatement index="9" address="0x0000000006E25BF8" symbolname="GF::CreateHostMemoryVideoFrame"/>
<stackStatement index="10" address="0x0000000006D4AD7E" symbolname="unknown"/>
<stackStatement index="11" address="0x0000000006D83EBB" symbolname="GF::Initialize"/>
<stackStatement index="12" address="0x000000000A729BED" symbolname="DS::Initialize"/>
<stackStatement index="13" address="0x00000000095B3E0E" symbolname="MZ::InitializerHeadless::InitializerHeadless"/>
<stackStatement index="14" address="0x00000000095B3597" symbolname="MZ::Info::Shutdown"/>
<stackStatement index="15" address="0x00000000095B3B9F" symbolname="MZ::Initializer::Initializer"/>
<stackStatement index="16" address="0x0000000000F727BB" symbolname="unknown"/>
<stackStatement index="17" address="0x0000000000F72154" symbolname="unknown"/>
<stackStatement index="18" address="0x0000000000F722D4" symbolname="unknown"/>
<stackStatement index="19" address="0x0000000000F90DCA" symbolname="unknown"/>
<stackStatement index="20" address="0x0000000000F93ACF" symbolname="unknown"/>
<stackStatement index="21" address="0x0000000000F93D9D" symbolname="FE::Run"/>
<stackStatement index="22" address="0x0000000000401E77" symbolname="unknown"/>
<stackStatement index="23" address="0x00000000004033E7" symbolname="unknown"/>
<stackStatement index="24" address="0x00000000774359CD" symbolname="BaseThreadInitThunk"/>
<stackStatement index="25" address="0x000000007769383D" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x000000001AD91510"/>
<register name="RCX" value="0x000000001AD91510"/>
<register name="RDX" value="0x0034006500570005"/>
<register name="RSI" value="0x0000000000127388"/>
<register name="RDI" value="0x00000000000003E7"/>
<register name="RSP" value="0x00000000001272F0"/>
<register name="RBP" value="0x0000000000000000"/>
<register name="RIP" value="0x000007FEA7057FC5"/>
<register name="EFL" value="0x0000000000010202"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>
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<dumpType>
Mini
</dumpType>
</crash>
</crashreport>
4
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Hi dadieu007,
Sorry for the issue. Do you have any third party audio plugins like Izotope installed? If yes, uninstall the plugins & launch Premiere Pro.
Please let us know the status.
Thanks,
Vidya
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Hi, i did not install any 3rd party audio plug-ins. I also check the crash file located in C:\Users\My User Name\AppData\Roaming\Adobe\Premiere Pro\12.0\logs and here it is. Tried to disable the CUDA GPU in NVIDIA Control Panel and it stills crashed.
| Process: | Adobe Premiere Pro.exe [28336] |
| Path: | C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Adobe Premiere Pro.exe |
| Product Version: | 12.0.0.224 |
| File Version: | 12.0.0.224 |
| Code Type: | x64 |
| Parent Process: | explorer.exe [6264] |
| Date/Time: | 2018-01-23 18:24:52 SE Asia Standard Time |
| OS Version: | 6.1.7601.24009 |
| Report ID: | 0741c91b-0030-11e8-a15d-005056c00008 |
Time Awake Since Boot: 89864 seconds
| Crashed thread: | 0 [21368] THREAD_PRIORITY_NORMAL |
| Exception Code: | EXCEPTION_ACCESS_VIOLATION |
Exception Parameters: Access violation reading location 0x0000000000000010
| Exception Message: | 3221225477 The instruction at 0x |
Application Specific Information:
C:\Windows\system32\nvcuda.dll
Thread 0 Crashed: [21368] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x0000000077109e5a ? ZwWaitForMultipleObjects + 10 |
| 1 KERNELBASE | 0x00000000fd211430 ? GetCurrentProcess + 64 |
| 2 kernel32 | 0x0000000076ea16e3 ? WaitForMultipleObjectsEx + 179 |
| 3 kernel32 | 0x0000000076f1b8c5 ? WinExec + 949 |
| 4 kernel32 | 0x0000000076f1ba47 ? WinExec + 1335 |
| 5 kernel32 | 0x0000000076f1ba9f ? WinExec + 1423 |
| 6 kernel32 | 0x0000000076f1bcbc ? UnhandledExceptionFilter + 508 |
| 7 ntdll | 0x0000000077119035 ? longjmp + 49909 |
| 8 ntdll | 0x00000000770f7398 ? _C_specific_handler + 140 |
| 9 ntdll | 0x000000007710bf9d ? _chkstk + 157 |
| 10 ntdll | 0x00000000770e04ca ? RtlInitializeResource + 1338 |
| 11 ntdll | 0x000000007710b63e ? KiUserExceptionDispatcher + 46 |
| 12 nvcuda | 0x00000000bf7a7fc5 ? cuD3D9UnregisterResource + 3188967 |
| 13 nvcuda | 0x00000000bf613e28 ? cuD3D9UnregisterResource + 1533770 |
| 14 nvcuda | 0x00000000bf6138c2 ? cuD3D9UnregisterResource + 1532388 |
| 15 nvcuda | 0x00000000bf7abf12 ? cuD3D9UnregisterResource + 3205172 |
| 16 nvcuda | 0x00000000bf615ec6 ? cuD3D9UnregisterResource + 1542120 |
| 17 nvcuda | 0x00000000bf5dc610 ? cuD3D9UnregisterResource + 1306418 |
| 18 nvcuda | 0x00000000bf5db01e ? cuD3D9UnregisterResource + 1300800 |
| 19 nvcuda | 0x00000000bf5dad97 ? cuD3D9UnregisterResource + 1300153 |
| 20 nvcuda | 0x00000000bf647407 ? cuD3D9UnregisterResource + 1744169 |
| 21 GPUFoundation | 0x0000000006d75608 ? GF::CreateHostMemoryVideoFrame + 66072 |
| 22 GPUFoundation | 0x0000000006c9ad7e ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ] |
| 23 GPUFoundation | 0x0000000006cd3ebb ? GF::Initialize + 795 |
| 24 DisplaySurface | 0x000000000a6a9be8 ? DS::Initialize + 328 |
| 25 Mezzanine | 0x00000000095320be ? MZ::InitializerHeadless::InitializerHeadless + 574 |
| 26 Mezzanine | 0x0000000009531847 ? MZ::Info::Shutdown + 63223 |
| 27 Mezzanine | 0x0000000009531e4f ? MZ::Initializer::Initializer + 111 |
| 28 Frontend | 0x0000000000f71eaf ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ] |
| 29 Frontend | 0x0000000000f71924 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ] |
| 30 Frontend | 0x0000000000f71aa4 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ] |
| 31 Frontend | 0x0000000000f9047a ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ] |
| 32 Frontend | 0x0000000000f9317f ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ] |
| 33 Frontend | 0x0000000000f9344d ? FE::Run + 557 |
34 Adobe Premiere Pro 0x0000000000401e77 ? Unknown - (No symbols are loaded) [ Error:487 Attempt to access invalid address. ]
35 Adobe Premiere Pro 0x00000000004033e7 ? Unknown - (No symbols are loaded) [ Error:487 Attempt to access invalid address. ]
| 36 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 37 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 1: [7412] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x0000000077109e5a ? ZwWaitForMultipleObjects + 10 |
| 1 ntdll | 0x00000000770b323d ? RtlIsCriticalSectionLockedByThread + 3405 |
| 2 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 3 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 2: [10604] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x000000007710b1aa ? NtWaitForWorkViaWorkerFactory + 10 |
| 1 ntdll | 0x0000000077199a94 ? DbgUiRemoteBreakin + 852 |
| 2 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 3 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 3: [12944] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x000000007710b1aa ? NtWaitForWorkViaWorkerFactory + 10 |
| 1 ntdll | 0x0000000077199a94 ? DbgUiRemoteBreakin + 852 |
| 2 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 3 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 4: [13156] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x0000000077109bea ? ZwDelayExecution + 10 |
| 1 KERNELBASE | 0x00000000fd211203 ? SleepEx + 179 |
| 2 ole32 | 0x00000000fdd5f558 ? ObjectStublessClient24 + 6728 |
| 3 ole32 | 0x00000000fdd6366e ? CoGetTreatAsClass + 3890 |
| 4 ole32 | 0x00000000fdd5f50a ? ObjectStublessClient24 + 6650 |
| 5 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 6 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 5: [15908] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x000000007710b1aa ? NtWaitForWorkViaWorkerFactory + 10 |
| 1 ntdll | 0x0000000077199a94 ? DbgUiRemoteBreakin + 852 |
| 2 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 3 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 6: [25984] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x0000000077109e5a ? ZwWaitForMultipleObjects + 10 |
| 1 KERNELBASE | 0x00000000fd211430 ? GetCurrentProcess + 64 |
| 2 kernel32 | 0x0000000076ea16e3 ? WaitForMultipleObjectsEx + 179 |
| 3 USER32 | 0x0000000076fb8f8d ? GetScrollBarInfo + 477 |
| 4 USER32 | 0x0000000076fb6272 ? MsgWaitForMultipleObjectsEx + 46 |
| 5 USER32 | 0x0000000076fb62a0 ? MsgWaitForMultipleObjects + 32 |
| 6 gdiplus | 0x00000000faca2d64 ? GdipPlayTSClientRecord + 89004 |
| 7 gdiplus | 0x00000000faca2bc8 ? GdipPlayTSClientRecord + 88592 |
| 8 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 9 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 7: [10992] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x000000007710993a ? NtRemoveIoCompletion + 10 |
| 1 KERNELBASE | 0x00000000fd2116ad ? GetQueuedCompletionStatus + 61 |
| 2 kernel32 | 0x0000000076e89991 ? GetQueuedCompletionStatus + 17 |
| 3 ASLFoundation | 0x0000000000c26c80 ? ASL::AsyncFileReader::Close + 192 |
| 4 ucrtbase | 0x00000000ec19beed ? crt_at_quick_exit + 125 |
| 5 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 6 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 8: [21064] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x000000007710993a ? NtRemoveIoCompletion + 10 |
| 1 KERNELBASE | 0x00000000fd2116ad ? GetQueuedCompletionStatus + 61 |
| 2 kernel32 | 0x0000000076e89991 ? GetQueuedCompletionStatus + 17 |
| 3 dvacore | 0x00000000009066b3 ? dvacore::threads::CreateAsyncThreadedExecutor + 2243 |
| 4 dvacore | 0x0000000000906e7b ? dvacore::threads::CreateAsyncThreadedExecutor + 4235 |
| 5 dvacore | 0x000000000090414b ? dvacore::threads::GetCurrentThreadID + 171 |
| 6 dvacore | 0x0000000000904334 ? dvacore::threads::GetCurrentThreadID + 660 |
| 7 boost_threads | 0x000000000034c093 ? boost::thread::swap + 83 |
| 8 ucrtbase | 0x00000000ec19beed ? crt_at_quick_exit + 125 |
| 9 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 10 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 9: [18536] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x000000007710b1aa ? NtWaitForWorkViaWorkerFactory + 10 |
| 1 ntdll | 0x0000000077199a94 ? DbgUiRemoteBreakin + 852 |
| 2 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 3 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 10: [1728] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x00000000771098ea ? NtWaitForSingleObject + 10 |
| 1 KERNELBASE | 0x00000000fd2110ac ? WaitForSingleObjectEx + 156 |
| 2 dvacore | 0x00000000008f855e ? dvacore::threads::Gate::PassThrough + 46 |
| 3 QT32Client | 0x0000000007a06eb2 ? QT32Client::CreateServerManagerInstance + 2450 |
| 4 QT32Client | 0x00000000079f352e ? QT32Client::CreateUniqueInstance + 22382 |
| 5 QT32Client | 0x00000000079ed9b4 ? QT32Client::Create + 308 |
| 6 Mezzanine | 0x0000000009537447 ? MZ::GetMetadataSchemaLock + 55 |
| 7 dvacore | 0x00000000008ebc15 ? dvacore::threads::Gate::`default constructor closure' + 4341 |
| 8 dvacore | 0x00000000008ee463 ? dvacore::threads::CreateSubExecutorWithFunctionWrapper + 9123 |
| 9 dvacore | 0x00000000008f691c ? dvacore::threads::AdaptCurrentEventLoopAsExecutor + 1996 |
| 10 dvacore | 0x00000000009088bc ? dvacore::threads::GetProcessIDsForName + 4124 |
| 11 dvacore | 0x0000000000908899 ? dvacore::threads::GetProcessIDsForName + 4089 |
| 12 ntdll | 0x00000000770ad13b ? RtlDllShutdownInProgress + 843 |
| 13 ntdll | 0x0000000077199e87 ? DbgUiRemoteBreakin + 1863 |
| 14 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 15 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 11: [17020] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x000000007710993a ? NtRemoveIoCompletion + 10 |
| 1 KERNELBASE | 0x00000000fd2116ad ? GetQueuedCompletionStatus + 61 |
| 2 kernel32 | 0x0000000076e89991 ? GetQueuedCompletionStatus + 17 |
| 3 dvatransport | 0x000000000190cf63 ? SkyConnectionRaw::WriteStart + 17395 |
| 4 dvatransport | 0x000000000191251c ? SkyConnectionRaw::WriteStart + 39340 |
| 5 dvatransport | 0x0000000001905da0 ? SkyConnectionEnv::MainLoop + 96 |
| 6 dvatransport | 0x00000000019082d9 ? SkyConnectionEnv::StaticThreadFunc + 9 |
| 7 boost_threads | 0x000000000034c093 ? boost::thread::swap + 83 |
| 8 ucrtbase | 0x00000000ec19beed ? crt_at_quick_exit + 125 |
| 9 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 10 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 12: [15328] THREAD_PRIORITY_NORMAL
| 0 xerces-c_3_1 | 0x0000000012002b0d ? xercesc_3_1::XMLReader::peekNextChar + 5 |
| 1 xerces-c_3_1 | 0x000000001205886f ? xercesc_3_1::ReaderMgr::peekNextChar + 27 |
| 2 xerces-c_3_1 | 0x000000001206cd3a ? xercesc_3_1::XMLScanner::senseNextToken + 166 |
| 3 xerces-c_3_1 | 0x000000001204cda2 ? xercesc_3_1::IGXMLScanner::scanContent + 70 |
| 4 xerces-c_3_1 | 0x000000001204bffe ? xercesc_3_1::IGXMLScanner::scanDocument + 150 |
| 5 xerces-c_3_1 | 0x0000000012084e35 xercesc_3_1::SAX2XMLReaderImpl::parse + 149 |
| 6 Backend | 0x00000000022a29c0 ? BE::IsPreviewFolder + 37520 |
| 7 Backend | 0x00000000022a2852 ? BE::IsPreviewFolder + 37154 |
| 8 Backend | 0x0000000001d97038 ? BE::CreateFreeUndoStack + 11864 |
| 9 EncoderHost | 0x0000000007caf0bc ? EncoderHost::FileBasedPresetHandler::ReadPresetFromFile + 364 |
| 10 Mezzanine | 0x00000000098145c2 ? MZ::SequenceSettingsCache::PreloadCodecs + 2738 |
| 11 dvacore | 0x00000000008ebc15 ? dvacore::threads::Gate::`default constructor closure' + 4341 |
| 12 dvacore | 0x00000000008ee463 ? dvacore::threads::CreateSubExecutorWithFunctionWrapper + 9123 |
| 13 dvacore | 0x00000000008f691c ? dvacore::threads::AdaptCurrentEventLoopAsExecutor + 1996 |
| 14 dvacore | 0x00000000009088bc ? dvacore::threads::GetProcessIDsForName + 4124 |
| 15 dvacore | 0x0000000000908899 ? dvacore::threads::GetProcessIDsForName + 4089 |
| 16 ntdll | 0x00000000770ad13b ? RtlDllShutdownInProgress + 843 |
| 17 ntdll | 0x0000000077199e87 ? DbgUiRemoteBreakin + 1863 |
| 18 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 19 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 13: [23444] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x000000007710b1aa ? NtWaitForWorkViaWorkerFactory + 10 |
| 1 ntdll | 0x0000000077199a94 ? DbgUiRemoteBreakin + 852 |
| 2 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 3 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 14: [24088] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x00000000771098ea ? NtWaitForSingleObject + 10 |
| 1 KERNELBASE | 0x00000000fd2110ac ? WaitForSingleObjectEx + 156 |
| 2 dvatransport | 0x0000000001901fb0 ? SkyTimer::~SkyTimer + 4864 |
| 3 dvatransport | 0x0000000001914b6f ? SkyConnectionRaw::WriteStart + 49151 |
| 4 ucrtbase | 0x00000000ec19beed ? crt_at_quick_exit + 125 |
| 5 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 6 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 15: [3060] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x000000007710993a ? NtRemoveIoCompletion + 10 |
| 1 KERNELBASE | 0x00000000fd2116ad ? GetQueuedCompletionStatus + 61 |
| 2 kernel32 | 0x0000000076e89991 ? GetQueuedCompletionStatus + 17 |
| 3 dvatransport | 0x000000000190cf63 ? SkyConnectionRaw::WriteStart + 17395 |
| 4 dvatransport | 0x000000000191251c ? SkyConnectionRaw::WriteStart + 39340 |
| 5 dvatransport | 0x000000000191210b ? SkyConnectionRaw::WriteStart + 38299 |
| 6 dvatransport | 0x0000000001914b6f ? SkyConnectionRaw::WriteStart + 49151 |
| 7 ucrtbase | 0x00000000ec19beed ? crt_at_quick_exit + 125 |
| 8 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 9 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 16: [23436] THREAD_PRIORITY_HIGHEST
| 0 ntdll | 0x000000007710993a ? NtRemoveIoCompletion + 10 |
| 1 KERNELBASE | 0x00000000fd2116ad ? GetQueuedCompletionStatus + 61 |
| 2 kernel32 | 0x0000000076e89991 ? GetQueuedCompletionStatus + 17 |
| 3 dvacore | 0x00000000009066b3 ? dvacore::threads::CreateAsyncThreadedExecutor + 2243 |
| 4 dvacore | 0x0000000000906e7b ? dvacore::threads::CreateAsyncThreadedExecutor + 4235 |
| 5 dvacore | 0x000000000090414b ? dvacore::threads::GetCurrentThreadID + 171 |
| 6 dvacore | 0x0000000000904334 ? dvacore::threads::GetCurrentThreadID + 660 |
| 7 boost_threads | 0x000000000034c093 ? boost::thread::swap + 83 |
| 8 ucrtbase | 0x00000000ec19beed ? crt_at_quick_exit + 125 |
| 9 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 10 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 17: [27128] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x00000000771098ea ? NtWaitForSingleObject + 10 |
| 1 KERNELBASE | 0x00000000fd2110ac ? WaitForSingleObjectEx + 156 |
| 2 VulcanMessage5 | 0x00000000dc26603a ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 40938 |
| 3 VulcanMessage5 | 0x00000000dc26c007 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 65463 |
| 4 VulcanMessage5 | 0x00000000dc26be9b ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 65099 |
| 5 VulcanMessage5 | 0x00000000dc26a6cd ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 59005 |
| 6 VulcanMessage5 | 0x00000000dc26bbaf ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 64351 |
| 7 VulcanMessage5 | 0x00000000dc26cabd ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 68205 |
| 8 VulcanMessage5 | 0x00000000dc26c4d9 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 66697 |
| 9 VulcanMessage5 | 0x00000000dc262dec ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 28060 |
| 10 VulcanMessage5 | 0x00000000dc262e37 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 28135 |
| 11 VulcanMessage5 | 0x00000000dc2628c3 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 26739 |
| 12 VulcanMessage5 | 0x00000000dc2627f4 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 26532 |
| 13 VulcanMessage5 | 0x00000000dc243d80 adobe::vulcan::api5::IVulcanMessageListener::operator= + 3024 |
| 14 VulcanMessage5 | 0x00000000dc25f0ba ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 12394 |
| 15 VulcanMessage5 | 0x00000000dc2666d9 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 42633 |
| 16 VulcanMessage5 | 0x00000000dc282225 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 156117 |
| 17 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 18 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 18: [22464] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x0000000077109e5a ? ZwWaitForMultipleObjects + 10 |
| 1 KERNELBASE | 0x00000000fd211430 ? GetCurrentProcess + 64 |
| 2 kernel32 | 0x0000000076ea16e3 ? WaitForMultipleObjectsEx + 179 |
| 3 USER32 | 0x0000000076fb8f8d ? GetScrollBarInfo + 477 |
| 4 USER32 | 0x0000000076fb6272 ? MsgWaitForMultipleObjectsEx + 46 |
| 5 MMDevAPI | 0x00000000fb7c35be Ordinal9 + 7574 |
| 6 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 7 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 19: [12900] REALTIME_PRIORITY_CLASS (-3)
| 0 ntdll | 0x0000000077109e5a ? ZwWaitForMultipleObjects + 10 |
| 1 KERNELBASE | 0x00000000fd211430 ? GetCurrentProcess + 64 |
| 2 kernel32 | 0x0000000076ea16e3 ? WaitForMultipleObjectsEx + 179 |
| 3 wdmaud | 0x00000000e5e92b45 ? widMessage + 19325 |
| 4 wdmaud | 0x00000000e5e92941 ? widMessage + 18809 |
| 5 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 6 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 20: [19124] THREAD_PRIORITY_ABOVE_NORMAL
| 0 ntdll | 0x0000000077109bea ? ZwDelayExecution + 10 |
| 1 KERNELBASE | 0x00000000fd211203 ? SleepEx + 179 |
| 2 dvaaudiodevice | 0x000000000785bedb ? dvaaudiodevice::support::IsCoreAudioVistaAvailable + 57915 |
| 3 dvaaudiodevice | 0x000000000785b1e1 ? dvaaudiodevice::support::IsCoreAudioVistaAvailable + 54593 |
| 4 dvaaudiodevice | 0x000000000785fa2c ? dvaaudiodevice::support::IsCoreAudioVistaAvailable + 73100 |
| 5 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 6 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 21: [16852] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x000000007710993a ? NtRemoveIoCompletion + 10 |
| 1 KERNELBASE | 0x00000000fd2116ad ? GetQueuedCompletionStatus + 61 |
| 2 kernel32 | 0x0000000076e89991 ? GetQueuedCompletionStatus + 17 |
| 3 dvacore | 0x00000000009066b3 ? dvacore::threads::CreateAsyncThreadedExecutor + 2243 |
| 4 dvacore | 0x0000000000906e7b ? dvacore::threads::CreateAsyncThreadedExecutor + 4235 |
| 5 dvacore | 0x000000000090414b ? dvacore::threads::GetCurrentThreadID + 171 |
| 6 dvacore | 0x0000000000904334 ? dvacore::threads::GetCurrentThreadID + 660 |
| 7 boost_threads | 0x000000000034c093 ? boost::thread::swap + 83 |
| 8 ucrtbase | 0x00000000ec19beed ? crt_at_quick_exit + 125 |
| 9 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 10 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 22: [8996] THREAD_PRIORITY_NORMAL
| 0 ntdll | 0x000000007710993a ? NtRemoveIoCompletion + 10 |
| 1 KERNELBASE | 0x00000000fd2116ad ? GetQueuedCompletionStatus + 61 |
| 2 kernel32 | 0x0000000076e89991 ? GetQueuedCompletionStatus + 17 |
| 3 dvacore | 0x00000000009066b3 ? dvacore::threads::CreateAsyncThreadedExecutor + 2243 |
| 4 dvacore | 0x0000000000906e7b ? dvacore::threads::CreateAsyncThreadedExecutor + 4235 |
| 5 dvacore | 0x000000000090414b ? dvacore::threads::GetCurrentThreadID + 171 |
| 6 dvacore | 0x0000000000904334 ? dvacore::threads::GetCurrentThreadID + 660 |
| 7 boost_threads | 0x000000000034c093 ? boost::thread::swap + 83 |
| 8 ucrtbase | 0x00000000ec19beed ? crt_at_quick_exit + 125 |
| 9 kernel32 | 0x0000000076e959cd ? BaseThreadInitThunk + 13 |
| 10 ntdll | 0x00000000770f383d ? RtlUserThreadStart + 29 |
Thread 0 [21368] crashed with X86 Thread State (64 - bit) :
rax: 0x0000000000000000 rbx: 0x000000001aab7580 rcx: 0x000000001aab7580 rdx: 0x00300090002a000e
rdi: 0x00000000000003e7 rsi: 0x00000000001273d8 rbp: 0x0000000000000000 rsp: 0x0000000000127340
r8: 0x000000001aafb320 r9: 0x000007febfeb18a8 r10: 0x0000000000000000 r11: 0x0030008f0039000d
r12: 0x0000000000000001 r13: 0x000000005c000001 r14: 0x00000000001274d0 r15: 0x0000000000000000
rip: 0x000007febf7a7fc5
Binary Images:
| 0x400000 - | 0x80e000 Adobe Premiere Pro.exe (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Adobe Premiere Pro.exe | |
| 0x770a0000 - | 0x7723f000 ntdll.dll (6.1.7601.24009) C:\Windows\SYSTEM32\ntdll.dll | |
| 0x76e80000 - | 0x76f9f000 kernel32.dll (6.1.7601.24009) C:\Windows\system32\kernel32.dll | |
| 0xfd210000 - | 0xfd27a000 KERNELBASE.dll (6.1.7601.24009) C:\Windows\system32\KERNELBASE.dll | |
| 0x20000 - | 0x2b000 PRM.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\PRM.dll | |
| 0x810000 - | 0xbdb000 dvacore.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvacore.dll | |
| 0xfe450000 - | 0xfe57d000 RPCRT4.dll (6.1.7601.24009) C:\Windows\system32\RPCRT4.dll | |
| 0xff310000 - | 0xff381000 SHLWAPI.dll (6.1.7601.17514) C:\Windows\system32\SHLWAPI.dll | |
| 0xfdce0000 - | 0xfdd47000 GDI32.dll (6.1.7601.23914) C:\Windows\system32\GDI32.dll | |
| 0x76fa0000 - | 0x7709a000 USER32.dll (6.1.7601.23594) C:\Windows\system32\USER32.dll | |
| 0xfd4d0000 - | 0xfd4de000 LPK.dll (6.1.7601.23974) C:\Windows\system32\LPK.dll | |
| 0xfe2c0000 - | 0xfe38b000 USP10.dll (1.626.7601.23894) C:\Windows\system32\USP10.dll | |
| 0xfe390000 - | 0xfe42f000 msvcrt.dll (7.0.7601.17744) C:\Windows\system32\msvcrt.dll | |
| 0xfb3f0000 - | 0xfb515000 dbghelp.dll (6.1.7601.17514) C:\Windows\system32\dbghelp.dll | |
| 0x2f0000 - | 0x2fd000 boost_system.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\boost_system.dll | |
| 0xe1e80000 - | 0xe1f1d000 MSVCP140.dll (14.0.24210.0) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\MSVCP140.dll | |
| 0xf1ae0000 - | 0xf1af6000 VCRUNTIME140.dll (14.11.25506.0) C:\Windows\system32\VCRUNTIME140.dll | |
| 0xfa060000 - | 0xfa064000 api-ms-win-crt-runtime-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll | |
| 0xec130000 - | 0xec224000 ucrtbase.DLL (10.0.10586.1171) C:\Windows\system32\ucrtbase.DLL | |
| 0xec120000 - | 0xec123000 api-ms-win-core-timezone-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-core-timezone-l1-1-0.dll | |
| 0xec110000 - | 0xec113000 api-ms-win-core-file-l2-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-core-file-l2-1-0.dll | |
| 0xec100000 - | 0xec103000 api-ms-win-core-localization-l1-2-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-core-localization-l1-2-0.dll | |
| 0xfc780000 - | 0xfc783000 api-ms-win-core-synch-l1-2-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-core-synch-l1-2-0.dll | |
| 0xec0f0000 - | 0xec0f3000 api-ms-win-core-processthreads-l1-1-1.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-core-processthreads-l1-1-1.dll | |
| 0xec0e0000 - | 0xec0e3000 api-ms-win-core-file-l1-2-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-core-file-l1-2-0.dll | |
| 0xf9dc0000 - | 0xf9dc4000 api-ms-win-crt-string-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-string-l1-1-0.dll | |
| 0xf1ad0000 - | 0xf1ad3000 api-ms-win-crt-heap-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-heap-l1-1-0.dll | |
| 0xf1ac0000 - | 0xf1ac4000 api-ms-win-crt-stdio-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-stdio-l1-1-0.dll | |
| 0xf1ab0000 - | 0xf1ab4000 api-ms-win-crt-convert-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-convert-l1-1-0.dll | |
| 0xf1aa0000 - | 0xf1aa3000 api-ms-win-crt-locale-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-locale-l1-1-0.dll | |
| 0xf1a90000 - | 0xf1a95000 api-ms-win-crt-math-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-math-l1-1-0.dll | |
| 0xec2b0000 - | 0xec2b5000 api-ms-win-crt-multibyte-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-multibyte-l1-1-0.dll | |
| 0xec2a0000 - | 0xec2a3000 api-ms-win-crt-time-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-time-l1-1-0.dll | |
| 0xeb030000 - | 0xeb033000 api-ms-win-crt-filesystem-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-filesystem-l1-1-0.dll | |
| 0xe9620000 - | 0xe9623000 api-ms-win-crt-environment-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-environment-l1-1-0.dll | |
| 0xe93b0000 - | 0xe93b3000 api-ms-win-crt-utility-l1-1-0.dll (10.0.10586.1171) C:\Windows\system32\api-ms-win-crt-utility-l1-1-0.dll | |
| 0x310000 - | 0x329000 boost_date_time.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\boost_date_time.dll | |
| 0x340000 - | 0x362000 boost_threads.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\boost_threads.dll | |
| 0x380000 - | 0x3a8000 boost_filesystem.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\boost_filesystem.dll | |
| 0xfdb60000 - | 0xfdc3b000 ADVAPI32.dll (6.1.7601.24009) C:\Windows\system32\ADVAPI32.dll | |
| 0xfe430000 - | 0xfe44f000 sechost.dll (6.1.7601.18869) C:\Windows\SYSTEM32\sechost.dll | |
| 0x3c0000 - | 0x3ee000 dvaunittesting.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvaunittesting.dll | |
| 0xfe580000 - | 0xff30b000 SHELL32.dll (6.1.7601.24000) C:\Windows\system32\SHELL32.dll | |
| 0xfdd50000 - | 0xfdf4d000 ole32.dll (6.1.7601.24000) C:\Windows\system32\ole32.dll | |
| 0xfe180000 - | 0xfe25a000 OLEAUT32.dll (6.1.7601.23775) C:\Windows\system32\OLEAUT32.dll | |
| 0xfd290000 - | 0xfd2dd000 WS2_32.dll (6.1.7601.23451) C:\Windows\system32\WS2_32.dll | |
| 0xfd2e0000 - | 0xfd2e8000 NSI.dll (6.1.7601.23889) C:\Windows\system32\NSI.dll | |
| 0xf9e40000 - | 0xf9e58000 MPR.dll (6.1.7600.16385) C:\Windows\system32\MPR.dll | |
| 0xbe0000 - | 0xc8c000 ASLFoundation.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\ASLFoundation.dll | |
| 0xfac30000 - | 0xfae47000 gdiplus.dll (6.1.7601.23894) C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23894_none_145eb2808b8d6928\gdiplus.dll | |
| 0xed4d0000 - | 0xed51e000 pdh.dll (6.1.7601.23717) C:\Windows\system32\pdh.dll | |
| 0xca0000 - | 0xd3d000 dvamediatypes.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvamediatypes.dll | |
| 0xd50000 - | 0xe90000 dvascripting.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvascripting.dll | |
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| 0xfdf50000 - | 0xfe17c000 WININET.dll (10.0.9200.17608) C:\Windows\system32\WININET.dll | |
| 0xfd190000 - | 0xfd194000 api-ms-win-downlevel-user32-l1-1-0.dll (6.2.9200.16492) C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll | |
| 0xfd1b0000 - | 0xfd1b5000 api-ms-win-downlevel-advapi32-l1-1-0.dll (6.2.9200.16492) C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll | |
| 0xfd1a0000 - | 0xfd1a4000 api-ms-win-downlevel-shlwapi-l1-1-0.dll (6.2.9200.16492) C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll | |
| 0xfd010000 - | 0xfd014000 api-ms-win-downlevel-version-l1-1-0.dll (6.2.9200.16492) C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll | |
| 0xfd1c0000 - | 0xfd1c3000 api-ms-win-downlevel-normaliz-l1-1-0.dll (6.2.9200.16492) C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll | |
| 0x77240000 - | 0x77243000 normaliz.DLL (6.1.7600.16385) C:\Windows\system32\normaliz.DLL | |
| 0xfd680000 - | 0xfd90e000 iertutil.dll (10.0.9200.17606) C:\Windows\system32\iertutil.dll | |
| 0xcd90000 - | 0xcf72000 ScriptLayerPPro.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\ScriptLayerPPro.dll | |
| 0xcf90000 - | 0xd5e3000 HSL.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HSL.dll | |
| 0xd600000 - | 0xdc6a000 Dialogs.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Dialogs.dll | |
| 0xdc80000 - | 0xdeaa000 dvamediabrowser.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvamediabrowser.dll | |
| 0xdec0000 - | 0xdefb000 dvamediaui.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvamediaui.dll | |
| 0xdf10000 - | 0xdf53000 Registration.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Registration.dll | |
| 0xdf70000 - | 0xe2d6000 IngestCore.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\IngestCore.dll | |
| 0xe2f0000 - | 0xe32d000 OnBoardingBase.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\OnBoardingBase.dll | |
| 0xe340000 - | 0xe3c4000 dvacontrolsurfacehost.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvacontrolsurfacehost.dll | |
| 0xe3e0000 - | 0xe4b6000 dvaaudiodeviceui.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvaaudiodeviceui.dll | |
| 0xe4d0000 - | 0xe533000 MediaCoreUI.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\MediaCoreUI.dll | |
| 0xe550000 - | 0xe754000 EAPrBridge.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\EAPrBridge.dll | |
| 0xe770000 - | 0xea0f000 RendererGPU.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\RendererGPU.dll | |
| 0xea20000 - | 0xea5a000 dvacaptioningui.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvacaptioningui.dll | |
| 0xea70000 - | 0xeb62000 dvascriptingES.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvascriptingES.dll | |
| 0xeb80000 - | 0xec58000 extendscript.dll (4.5.6.1) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\extendscript.dll | |
| 0xec70000 - | 0xf13a000 ScriptLayerPProQE.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\ScriptLayerPProQE.dll | |
| 0xf150000 - | 0xf250000 PProDynamicLinkServer.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\PProDynamicLinkServer.dll | |
| 0xf260000 - | 0xf2c9000 HandlerAudioMiniMixer.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerAudioMiniMixer.dll | |
| 0xf2e0000 - | 0xf3f9000 HandlerAudioMixer.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerAudioMixer.dll | |
| 0xf410000 - | 0xf4ba000 HandlerAudioClipMixer.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerAudioClipMixer.dll | |
| 0xf4d0000 - | 0xf56e000 HandlerCaptions.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerCaptions.dll | |
| 0xf580000 - | 0xf619000 TitleRenderer.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\TitleRenderer.dll | |
| 0xf630000 - | 0xf7d5000 TitleLayer.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\TitleLayer.dll | |
| 0xf7f0000 - | 0xfbe2000 TitleLayout.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\TitleLayout.dll | |
| 0xfc00000 - | 0xfc1c000 TitleImageManager.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\TitleImageManager.dll | |
| 0xfc30000 - | 0xfde2000 TitleCG.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\TitleCG.dll | |
| 0xfe00000 - | 0xfe99000 FontEngine.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\FontEngine.dll | |
| 0xfeb0000 - | 0xff50000 TitleCharacterFactory.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\TitleCharacterFactory.dll | |
| 0xff60000 - | 0x10046000 HandlerCapture.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerCapture.dll | |
| 0x10060000 - | 0x1017a000 HandlerColor.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerColor.dll | |
| 0x10190000 - | 0x101d8000 HandlerEssentialSound.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerEssentialSound.dll | |
| 0x101f0000 - | 0x10393000 essentialsoundui.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\essentialsoundui.dll | |
| 0x103b0000 - | 0x10449000 HandlerEditToTape.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerEditToTape.dll | |
| 0x10460000 - | 0x104c6000 HandlerCSXS.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerCSXS.dll | |
| 0x104e0000 - | 0x107a2000 HandlerEffectControls.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerEffectControls.dll | |
| 0x107c0000 - | 0x1088f000 HandlerEffects.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerEffects.dll | |
| 0x108a0000 - | 0x108e5000 HandlerEvents.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerEvents.dll | |
| 0x10900000 - | 0x10931000 HandlerGetProperties.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerGetProperties.dll | |
| 0x10950000 - | 0x10a54000 HandlerGraphics.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerGraphics.dll | |
| 0x10a70000 - | 0x10aae000 HandlerHistory.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerHistory.dll | |
| 0x10ac0000 - | 0x10ae2000 HandlerStoryPanel.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerStoryPanel.dll | |
| 0x10b00000 - | 0x10b8d000 dvastorypanel.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvastorypanel.dll | |
| 0x10ba0000 - | 0x10bed000 HandlerInfo.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerInfo.dll | |
| 0x10c00000 - | 0x10d9c000 HandlerInspector.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerInspector.dll | |
| 0x10db0000 - | 0x10de3000 HandlerExport.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerExport.dll | |
| 0x10e00000 - | 0x10e90000 HandlerMarkerList.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerMarkerList.dll | |
| 0x10ea0000 - | 0x10f37000 HandlerMetadataEditor.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerMetadataEditor.dll | |
| 0x10f50000 - | 0x10fd5000 HandlerMediaBrowser.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerMediaBrowser.dll | |
| 0x10ff0000 - | 0x111b7000 HandlerProgramMonitor.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerProgramMonitor.dll | |
| 0x111d0000 - | 0x11596000 HandlerProject.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerProject.dll | |
| 0x115b0000 - | 0x115df000 HandlerScopes.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerScopes.dll | |
| 0x115f0000 - | 0x117e7000 HandlerSourceMonitor.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerSourceMonitor.dll | |
| 0x11800000 - | 0x11834000 HandlerTimecode.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerTimecode.dll | |
| 0x11850000 - | 0x11cd5000 HandlerTimeline.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerTimeline.dll | |
| 0x11cf0000 - | 0x11f6e000 HandlerTitler.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerTitler.dll | |
| 0x12270000 - | 0x12319000 HandlerTools.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerTools.dll | |
| 0x11f90000 - | 0x11fa5000 HandlerProgress.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\HandlerProgress.dll | |
| 0x12320000 - | 0x123dd000 ControlSurface.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\ControlSurface.dll | |
| 0x123e0000 - | 0x12416000 postprocess.dll (12.0.0.205) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\postprocess.dll | |
| 0x12420000 - | 0x12470000 OnBoarding.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\OnBoarding.dll | |
| 0x12470000 - | 0x126e3000 Batch.dll (12.0.0.205) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Batch.dll | |
| 0x126f0000 - | 0x127ab000 ScriptLayer.dll (12.0.0.205) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\ScriptLayer.dll | |
| 0x127c0000 - | 0x12807000 IngestGlue.dll (12.0.0.205) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\IngestGlue.dll | |
| 0x12820000 - | 0x12a0a000 IngestDialog.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\IngestDialog.dll | |
| 0xe3ea0000 - | 0xe3ecf000 CRClient.dll (1.5.2.0) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\CRClient.dll | |
| 0x12a30000 - | 0x12d55000 dvaaudiofiltersui.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvaaudiofiltersui.dll | |
| 0x12d70000 - | 0x1319d000 dvaadameve.dll (12.0.0.224) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\dvaadameve.dll | |
| 0xc2f80000 - | 0xc3204000 LogSession.dll (7.4.1.63) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\LogSession.dll | |
| 0xc2c70000 - | 0xc2f74000 ZXPSignLib-minimal.dll () C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\ZXPSignLib-minimal.dll | |
| 0xfcd10000 - | 0xfcd1f000 CRYPTBASE.dll (6.1.7601.24009) C:\Windows\system32\CRYPTBASE.dll | |
| 0xfae50000 - | 0xfaea6000 uxtheme.dll (6.1.7600.16385) C:\Windows\system32\uxtheme.dll | |
| 0x14a10000 - | 0x14a29000 dfh64.dll () C:\Program Files (x86)\Direct Folders\dfh64.dll | |
| 0xef690000 - | 0xef6e4000 OLEACC.dll (7.0.0.0) C:\Windows\system32\OLEACC.dll | |
| 0xfb530000 - | 0xfb55d000 ntmarta.dll (6.1.7600.16385) C:\Windows\system32\ntmarta.dll | |
| 0xfe260000 - | 0xfe2b2000 WLDAP32.dll (6.1.7601.23889) C:\Windows\system32\WLDAP32.dll | |
| 0xfda40000 - | 0xfdad9000 CLBCatQ.DLL (2001.12.8530.16385) C:\Windows\system32\CLBCatQ.DLL | |
| 0xef260000 - | 0xef26f000 wbemprox.dll (6.1.7600.16385) C:\Windows\system32\wbem\wbemprox.dll | |
| 0xef1d0000 - | 0xef256000 wbemcomn.dll (6.1.7601.17514) C:\Windows\system32\wbemcomn.dll | |
| 0xfc400000 - | 0xfc418000 CRYPTSP.dll (6.1.7601.23471) C:\Windows\system32\CRYPTSP.dll | |
| 0xfc100000 - | 0xfc147000 rsaenh.dll (6.1.7600.16385) C:\Windows\system32\rsaenh.dll | |
| 0xfce20000 - | 0xfce34000 RpcRtRemote.dll (6.1.7601.17514) C:\Windows\system32\RpcRtRemote.dll | |
| 0xecf10000 - | 0xecf24000 wbemsvc.dll (6.1.7600.16385) C:\Windows\system32\wbem\wbemsvc.dll | |
| 0xed120000 - | 0xed202000 fastprox.dll (6.1.7600.16385) C:\Windows\system32\wbem\fastprox.dll | |
| 0xed0f0000 - | 0xed117000 NTDSAPI.dll (6.1.7600.16385) C:\Windows\system32\NTDSAPI.dll | |
| 0xec5b0000 - | 0xec785000 msxml3.dll (8.110.7601.23648) C:\Windows\System32\msxml3.dll | |
| 0xfc550000 - | 0xfc572000 bcrypt.dll (6.1.7601.24009) C:\Windows\System32\bcrypt.dll | |
| 0xfa8c0000 - | 0xfaa21000 WindowsCodecs.dll (6.2.9200.21830) C:\Windows\system32\WindowsCodecs.dll | |
| 0xe2c70000 - | 0xe2d10000 AquaSnap.Hook.x64.dll () C:\Program Files (x86)\AquaSnap\AquaSnap.Hook.x64.dll | |
| 0xfcce0000 - | 0xfcd05000 SspiCli.dll (6.1.7601.24009) C:\Windows\system32\SspiCli.dll | |
| 0xfcdc0000 - | 0xfce17000 apphelp.dll (6.1.7601.19050) C:\Windows\system32\apphelp.dll | |
| 0xfaf00000 - | 0xfb0f4000 comctl32.dll (6.10.7601.18837) C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757\comctl32.dll | |
| 0xfb690000 - | 0xfb7bc000 propsys.dll (7.0.7601.17514) C:\Windows\system32\propsys.dll | |
| 0xfc650000 - | 0xfc666000 PrxerDrv.dll (3.21.1.0) C:\Windows\system32\PrxerDrv.dll | |
| 0xfc630000 - | 0xfc637000 wshtcpip.dll (6.1.7600.16385) C:\Windows\System32\wshtcpip.dll | |
| 0xe3cd0000 - | 0xe3d09000 mc_enc_dv.dll (10.3.16.7342) C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\mc_enc_dv.dll | |
| 0xfb7c0000 - | 0xfb80b000 MMDevAPI.DLL (6.1.7600.16385) C:\Windows\system32\MMDevAPI.DLL | |
| 0xe5e80000 - | 0xe5ebb000 wdmaud.drv (6.1.7601.17514) C:\Windows\system32\wdmaud.drv | |
| 0x577b0000 - | 0x577b6000 ksuser.dll (6.1.7601.19091) C:\Windows\system32\ksuser.dll | |
| 0xfc640000 - | 0xfc649000 AVRT.dll (6.1.7600.16385) C:\Windows\system32\AVRT.dll | |
| 0xef270000 - | 0xef2bf000 AUDIOSES.DLL (6.1.7601.23471) C:\Windows\system32\AUDIOSES.DLL | |
| 0xe5e70000 - | 0xe5e7a000 msacm32.drv (6.1.7600.16385) C:\Windows\system32\msacm32.drv | |
| 0xe5e40000 - | 0xe5e49000 midimap.dll (6.1.7600.16385) C:\Windows\system32\midimap.dll | |
| 0xe2180000 - | 0xe2208000 dsound.dll (6.1.7600.16385) C:\Windows\system32\dsound.dll | |
| 0xfb810000 - | 0xfb83c000 POWRPROF.dll (6.1.7600.16385) C:\Windows\system32\POWRPROF.dll | |
| 0x16730000 - | 0x16738000 vlmshlp.dll (2.0.1.25) D:\volumouse-x64\vlmshlp.dll | |
| 0xbf490000 - | 0xc00da000 nvcuda.dll (23.21.13.9065) C:\Windows\system32\nvcuda.dll | |
| 0xc26d0000 - | 0xc27ef000 nvfatbinaryLoader.dll (23.21.13.9065) C:\Windows\system32\nvfatbinaryLoader.dll | |
| 0xedc90000 - | 0xee0ea000 nvapi64.dll (23.21.13.9065) C:\Windows\system32\nvapi64.dll |
System Information:
| Processor Architecture: | PROCESSOR_ARCHITECTURE_AMD64 |
| Number of processors: | 8 |
| Processor type: | PROCESSOR_AMD_X8664 |
| Processor level: | 6 |
| Processor revision: | 15363 |
| Active processor mask: | 0xff |
| Page Size: | 4096 |
| Allocation granularity: | 0x10000 |
Minimum application address: 0x0000000000010000
Maximum application address: 0x000007FFFFFEFFFF
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Hi, I also checked the Event View and see that:
Faulting application name: Adobe Premiere Pro.exe, version: 12.0.1.69, time stamp: 0x5a4defd6
Faulting module name: nvcuda.dll, version: 23.21.13.9065, time stamp: 0x5a4d68ff
Exception code: 0xc0000005
Fault offset: 0x0000000000317fc5
Faulting process id: 0x72fc
Faulting application start time: 0x01d394f6733b3a9b
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\system32\nvcuda.dll
Report Id: b1cf5258-00e9-11e8-8843-005056c00008
I think the problem may be realated to CUDA. I tried to roll back NVIDIA driver frorm 390.65 to 388.71 but still crashed.
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After deleted the nvcuda.dll file in system32 folder, my Premiere Pro CC 2018 finaly can run without crash. But another problem is the CUDA disappeared in renderer, just software only. Update the NVIDIA driver to 390.77 but still no luck, nvcuda.dll exist, Premiere Pro CC 2018 crashed. Nvcuda.dll gone, Premiere Pro CC 2018 can run but no CUDA support. What a mess !
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