Premiere Pro CC 2018: "...install seems to be damaged..."

[joeld10852554]

After completing the most recent update(s) today, Premiere Pro displays the following error message upon application launch:

"Your application install seems to be damaged, Please reinstall the application."

I followed the steps listed below (from this forum), but am still receiving the error message upon reinstall / launch.

Correct Answerby kglad on Jan 15, 2018 12:33 PM

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

I am running Sierra 10.12.6 on an older Mac Pro (Late 2013):

  Model Name: Mac Pro

  Model Identifier: MacPro6,1

  Processor Name: 6-Core Intel Xeon E5

  Processor Speed: 3.5 GHz

  Number of Processors: 1

  Total Number of Cores: 6

  L2 Cache (per Core): 256 KB

  L3 Cache: 12 MB

  Memory: 16 GB

  Boot ROM Version: MP61.0116.B46

  SMC Version (system): 2.20f18

  Illumination Version: 1.4a6

Any ideas for things I haven't done yet?

[Bani Verma]

Moving this query to Premiere Pro CC​ community.

[Ann Bens]

Might want to update your OS.

Running latest High Sierra just fine on my iMac 2010.

[Kevin-Monahan]

Is all well now, JoelD? Let us know.

Thanks,
Kevin

[joeld10852554 · Accepted solution]

Kevin, my apologies for the lack of update.  Updating my OS (as suggested above) did not solve the problem.  I worked with a Level 1 Adobe technician to uninstall, clean and reinstall...same issues.  A few days later, I was elevated to a Level 2 tech - we ended up removing EVERYTHING ADOBE and doing a clean install for all products.  That solved the issues.