Premiere Pro CC Does Not work after update 1/8/19

[nickf76801673]

Hi, When I open Premiere directly the full window opens up, and then a smaller white window opens and closes on it's own indefinitely in the center of the screen.  When I open from an existing project file, I am able to use the program if have the program windowed.  If I go full screen the program won't function (it's like the work spaces just don't render, but if I click where I know something should be it will sometimes work.  I am running a 2015 Lenovo with a Core I7, integrated graphics, and a GTX 960M.  I have tried running the program on both integrated graphics as well as the nvidia card and have the same problem regardless.  Before I updated a few days ago I was having a few laggy issues which prompted me to do an update but which were just more of an inconvenience.  Not sure what to do, any help would be appreciated. 

Thank You,

             -Nick

[Vidya Sagar · Accepted solution]

Hi Nick,

Sorry for the trouble. It seems like preferences are partially corrupted. Try resetting the preferences and see if it fixes the issue. Here are the steps: FAQ: How to reset (trash) preferences in Premiere Pro?

Please let us know the status after testing.

Thanks,

Vidya