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Premiere Pro crashing Windows 10 Pro V 21H2

Community Beginner ,
Nov 05, 2022 Nov 05, 2022

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Today is day 10 of Adobe products crashing my PC. I have it bench tested twice and the hardware is fine. The computer is less than a year old.  After the auto update to Premiere V22.6 the hell started...non-stop crashes. Completely wiped C drive and reinstalled windows 10 pro V 21H2 after an unsuccessful attempt at installing V22.5 and rolling back NVidia driver...Many calls to adobe tech support...they insisted Premiere 23 would fix the crashes., we stripped the C drive again even used Adobe Cleaner tool and now CLOCK_WATCHDOG_timeout. I was in Premiere adding color correction to a clip. Unacceptable...I am on deadline...can someone tell me what version of Windows 10 Pro works with Premiere 23? and will  top the endless crashes. Windows 10 Pro, Intel 11th Gen i9-11900K @ 3.50 GHZ. NVidia GeForce RTX- 3080ti, Samsung 1TB SSD 980 and an external 8TB drive. I put all media on my C drive (as instructed) and was using that workflow and STILL crashing. I can send event log...what ever it takes to get this working again. 

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Advisor ,
Nov 05, 2022 Nov 05, 2022

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open full access to files and folders using Adobe as an administrator on Win 10 in the following locations:
C:\Program Files\Adobe;
C:\Program Files (x86)\Adobe;
C:\ProgramData\Adobe;
C:\Users\mrdan\AppData\Roaming\Adobe.

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Community Beginner ,
Nov 05, 2022 Nov 05, 2022

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Ok, Can you guide me a bit more on how to do this?

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Community Beginner ,
Nov 05, 2022 Nov 05, 2022

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I navigated to the first folder, selected properties, Administrator has full control already in the first folder, I selected  all users, hit apply as it was updating security the computer crashed. Anymore ideas? I can't even get past the first folder. This is maddening. I need a working system . 

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Community Beginner ,
Nov 05, 2022 Nov 05, 2022

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Community Expert ,
Nov 05, 2022 Nov 05, 2022

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> can someone tell me what version of Windows 10 Pro works with Premiere 23

 

Most Win10 versions seem to work. I have few crashes on any of the recent PR versions.

Win 10 Pro 21H1 19043.2130
i7 11700K, 32GB RAM, RTX 3070.

 

A frequent problem is the video driver; I am running Studio Driver 516.59

 

@Kevin-Monahan 

 

Stan

 

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Community Beginner ,
Nov 05, 2022 Nov 05, 2022

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For my GeForce RTX 3080 Ti I am running the current studio driver. 522.30. Is that correct or do I need to roll back to an older driver?

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Community Expert ,
Nov 05, 2022 Nov 05, 2022

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You could try rolling back the driver.  If you do, choose a Clean Installation from the Custom choice.

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