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Premiere PRO Export with Media Encode

New Here ,
Aug 06, 2023 Aug 06, 2023

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Hi everyone,

as I haven't found a working solution I kindly ask for any help.

So what is the probem?

I use Adobe Premiere Pro (23.5.0 Build56) and the Media Encoder (23.5 Build 51).

When I try to export a sequenz to AME nothing happend. 

I re-installed both and did some reboots but no success. 
When I use After Effects with AME everything works fine.

Does anybody got an idea to solve that issue?

Thanks.

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Crash , Export

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Adobe Employee ,
Aug 16, 2023 Aug 16, 2023

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Hi Marcus292256356o81!

Thanks for writing in. Does it happen with a specific project? Do you have any third-party plugins? 

Let us know.

 

Kartika

Kartika

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New Here ,
Aug 16, 2023 Aug 16, 2023

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Hi Kartika,

that happens with every project and I didn't install any third-party plugins.

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Explorer ,
Aug 20, 2023 Aug 20, 2023

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This is happening with me, too. I used to be able to enter my output settings and click "Send to Media Encoder," and AME would launch, with my project queued and the settings I had entered. Now I have to separately open Media Encoder and Add Source, specify all settings, and then render. I've uninstalled and reinstalled everything, moved Plug-ins to the Desktop, rebooted... can't think of anything else to do.

 

Versions of ME and PP are 2023 on Windows 11.

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Community Expert ,
Aug 20, 2023 Aug 20, 2023

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try reverting to an earlier version of Premiere 23 or updating to 23.6 and see if that helps...  You can do this in the creative cloud app.  See the screengrab to see where you can install "other versions. "  You might also try this before reinstalling premiere

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.htmlScreenshot 2023-08-20 at 6.56.34 PM.png

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Explorer ,
Aug 20, 2023 Aug 20, 2023

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I'm on 23.6.

I used the cleaner tool on Premiere Pro and Media Encoder, reinstalled -- and no dice. 

Reverted both PP and ME to 23.5 -- and no dice.

ME just won't trigger. I have to open it manually and choose Add Source in order to render.

It's not the end of the world because at least I can use ME, but I wish it was as easy as it used to be. Maybe 23.7.

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Community Expert ,
Aug 20, 2023 Aug 20, 2023

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Thanks for your thorough answer...   doesn't happen that often here...  maybe try creating a new windows user account with administrative priveliges...  sometimes can clear stuff up.    And can you send "replace with After Effects comp" in Premiere?  If not, probably indicating something wrong with the dll's...

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Explorer ,
Aug 20, 2023 Aug 20, 2023

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Thanks for hanging in with me. I can execute Replace with After Effects comp from PP. 

Here are my Adobe-related startup apps. Maybe something major is missing that I should add?

Anyways, not a fatal error, so perhaps the next update (Windows or Adobe) or my next computer will fix all.

 

shaxpir_0-1692581627214.png

 

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