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3

Premiere Pro Freezes and Crashes When Alt Tabbing

Community Beginner ,
Aug 13, 2021 Aug 13, 2021

I'm currently using the latest version of Premiere Pro as of now. Been having an issue for a few months already in which whenever I alt tab, it usually ends up freezing my pc, making my monitor go black for a few seconds, and then either crashing my Premiere or making the program monitor go black when I tab back in making me need to restart my Premiere. 

My pc specs are

graphics card- 2080ti

cpu- Ryzen 9 3950x

ram- 64 gb of 3600 mhz ram

and I store all of my footage/assets/projects in a SSD

not sure why my premiere is acting up like this but hopefully adobe ends up fixing this sometime.

TOPICS
Crash , Editing , Error or problem , Freeze or hang , Hardware or GPU , Performance
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correct answers 1 Correct answer

New Here , Apr 04, 2023 Apr 04, 2023

Hello, I come from the future, I found the definitive solution for this problem. Since version 14.4 in 2020 I have had this problem with all versions of Premiere onwards, I tried everything up to reinstall Windows and always the same thing happened... until I tried this: Disable Hardware Accelerated GPU Scheduling in Windows 10.

Now I can edit without Premiere freezing my whole system.

https://www.youtube.com/watch?v=0TdxZL4FQcI

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Participant ,
Jan 08, 2024 Jan 08, 2024

Welcome to the club lol. 

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New Here ,
Feb 12, 2024 Feb 12, 2024
LATEST

totally agree, still searching for a possible new (and permanently) solution, this is just a workaround.

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Explorer ,
Jul 11, 2023 Jul 11, 2023

rtx 2070s

rayzen 3700x

I can confirm that that issue was fixed after I tried this

https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-freezes-and-crashes-when-alt-ta...

 

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