Premiere pro not working upon launch.

[Rennitey5FE7]

So, when I open premiere pro, where there should be a list of my recently opened projects, the screen is just white and I can't click anything but x out of it, and when I do premiere just closes. I've restarted my computer, and nothing has seemed to work yet.

It's been doing this for a week or two now and I've had to resort to free video editors. Please help! 😞

[Shivangi_Gupta]

Hi there,

This looks strange. I assume the settings have gone corrupt which could be causing the trouble after launching the application.

What happens when click the X on the white page? Are you able to see the recent project under File > Open Recent?

Would you mind resetting the preferences to make the settings default? https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

Let us know if it brings any change.

Regards,

Shivangi

[Rennitey5FE7]

When I click x on the white page, the entire program crashes. I can't click file, it just makes an errror sound. I tried resetting my preferences but it's still the same.

[MyerPj]

Maybe its time to reinstall?

If you do, be sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
Also, reboot your computer between steps even if you are not asked to...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html