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Premiere Pro Playback Issues

New Here ,
Feb 26, 2019 Feb 26, 2019

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Recently I've noticed that when I load my footage into Premiere, the playback is always choppy. This persists even when I decrease the playback resolution, and there are no effects or lumetri. I have even tried using proxy files, including both h.264 and DNxHD, I made sure the frame rates all match at true 24p, which is what it was shot in. I edit all my footage on a separate SSD. I have completely run out of ideas as to why this might be happening. I've tried re-installing Premiere and even rolling back to an earlier update, and so far nothing has fixed it. I am editing on a PC, with the latest version of Windows 10 the specs are as follows: - AMD FX 6300 CPU - 16GB of Kingston Hyper-X DDR3 RAM - MSI Radeon HD 7850 2GB video card -Asus m5a97 r2.0 motherboard The original footage was from my Panasonic GH4 and was 1080p 24 frames per second 200mbs VLOG video.

Here is a link to a video showing how the playback looks.

https://youtu.be/KhU6wfuNq_Q

Thanks in advance for the help!

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Adobe Employee ,
Feb 26, 2019 Feb 26, 2019

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Thanks for the detailed post, Lexallen. Please share the following information:

1. Have you updated the GPU drivers to the latest version? Update the graphics driver | Windows 8, 7, Vista

2. What is the selected renderer in the project settings? Change the renderer and check the performance. FAQ: How to change the Video Renderer in Premiere Pro?

3. What is the location of the media cache? FAQ: How to clean (delete or trash) media cache files?

4. Are you logged in as an administrator? Run the program as an admin using the steps in this article: Run an Adobe program as administrator | Windows 7, Vista

Please let us know the status after trying the steps.

Vidya

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LEGEND ,
Feb 27, 2019 Feb 27, 2019

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I recommend using the included Cineform proxy presets for your footage.

Work offline using proxy media |

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