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Premiere Pro recovery and auto save file corruption

Contributor ,
Mar 02, 2020 Mar 02, 2020

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With both Premiere Pro 2019 or 2020 versions, whenever I have a crash, the recovery file or any of my auto-save files will open. All I see is the dreaded spinning beach ball. The ONLY solution is to create a new, empty project, import the project that crashed and resume work. The recovery files always worked in the past, but no longer. I frequently delete cache files to fix stability issues with Premiere Pro, but I'm wondering if there are files that are causing my recovery files and auto-save files from working for me. Any suggestions?

FWIW, I'm running Mac OS High Sierra 10.13.6 on an iMac Pro with 64GB RAM and Radeon Pro Vega 64 graphics card. 

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Crash , Error or problem

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Adobe Employee ,
Mar 02, 2020 Mar 02, 2020

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David,

You might try repairing Adobe folder permissions. See my blog post here. Please let me know if it works.

Thanks,.

Kevin

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Contributor ,
Mar 04, 2020 Mar 04, 2020

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Thanks for the tip regarding folder permissions. That's a new one for me. I did the treatment suggested in your post and will report back if I see any changes. So far, so good!

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Community Expert ,
Mar 02, 2020 Mar 02, 2020

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Make a habit of doing a Save a Copy to another drive on a regular basis.

 

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Contributor ,
Mar 04, 2020 Mar 04, 2020

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Worth a try, as I already do a "save as" backup, but it's on the same drive as the orignal project. Thanks!

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Community Expert ,
Mar 04, 2020 Mar 04, 2020

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" it's on the same drive as the orignal project."

You should also be saving a copy on another drive.

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