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Premiere Pro requires access to the following folders: Public

Explorer ,
Nov 24, 2024 Nov 24, 2024

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When I open PPro I get this message followed by the note:

"Grant access to this application in security & privacy preferences, located in system Preferences".

The problem is when I go to privacy settings I don't even see PPro, I only see Media Encoder. So I cannot allow access.

 

I am working on MacOS Sonoma 14.0

Premiere Pro V25.0

 

I did see another post with the same question, but no valid answer.

I have already tried to uninstall PPro, and restart computer, with no luck.

 

Thanks

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correct answers 1 Correct answer

Adobe Employee , Nov 26, 2024 Nov 26, 2024

Hi @Ivo Cimmino - That is a different issue.  Are there files you are trying to access in the public folder?  Can you try navigating to your Username > Public and then right click on "Public" then select get info. at the bottom there is a sharing and permission section make sure that you have read/write access with your username for that folder.  

Also, here is an article to help you as well Control access to your Public folder on Mac

 

Let us know if that helps

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correct answers 1 Pinned Reply

Adobe Employee , Nov 25, 2024 Nov 25, 2024

Hi @Ivo Cimmino -  Mac computers have strict controls over application access to folders. To import media from those folders, you need to grant permission or click ‘Allow.’ The screenshot below likely shows what you encountered.

 

To resolve this, click the Apple icon in the menu bar, select System Settings, then navigate to Privacy & Security > Files and Folders. Here, you can enable access for Premiere Pro to access your folders.

Screenshot 2024-11-25 at 9.19.34 AM.png

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Community Expert ,
Nov 24, 2024 Nov 24, 2024

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I've read several times that one of the upgrades to iOS made folders private.   So in the Apple system, you need to find the folder being used and give it open access. 

 

Someone more familiar with Apple may need to add more. 

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Adobe Employee ,
Nov 25, 2024 Nov 25, 2024

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Hi @Ivo Cimmino -  Mac computers have strict controls over application access to folders. To import media from those folders, you need to grant permission or click ‘Allow.’ The screenshot below likely shows what you encountered.

 

To resolve this, click the Apple icon in the menu bar, select System Settings, then navigate to Privacy & Security > Files and Folders. Here, you can enable access for Premiere Pro to access your folders.

Screenshot 2024-11-25 at 9.19.34 AM.png

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Explorer ,
Nov 25, 2024 Nov 25, 2024

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Thanks @jamieclarke , but as I have explained in my post, the problem is that when I go to Privacy & Security > Files and Folders, PPro is not there for me to grant access. All I see is "Adobe ME". See attached image.Screenshot 2024-11-25 at 09.49.47.png

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Adobe Employee ,
Nov 25, 2024 Nov 25, 2024

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Hi @Ivo Cimmino - That is a weird one.  Does Premiere Pro show up in the Full Disk Access section?  Can you try adding it if it is not there.  Let us know if that helps your issue.

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Explorer ,
Nov 26, 2024 Nov 26, 2024

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Hi Jamieclarke. No PPro was not in the full disk access. I have added it. Now it shows as in the attached image, but still causes the same message when I open premiere.Screenshot 2024-11-26 at 09.09.52.png

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Adobe Employee ,
Nov 26, 2024 Nov 26, 2024

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Hi @Ivo Cimmino - Can you screenshot the message you are receiving and post it here.

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Explorer ,
Nov 26, 2024 Nov 26, 2024

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Screenshot 2024-11-24 at 21.29.58.png

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Adobe Employee ,
Nov 26, 2024 Nov 26, 2024

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Hi @Ivo Cimmino - That is a different issue.  Are there files you are trying to access in the public folder?  Can you try navigating to your Username > Public and then right click on "Public" then select get info. at the bottom there is a sharing and permission section make sure that you have read/write access with your username for that folder.  

Also, here is an article to help you as well Control access to your Public folder on Mac

 

Let us know if that helps

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Explorer ,
Nov 26, 2024 Nov 26, 2024

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@jamieclarkeThat worked !

For some reason I only had read access to that folder, I have changed it to Read/Write, and that did the trick.

 

Thank you very much for your help.

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Adobe Employee ,
Nov 26, 2024 Nov 26, 2024

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Hi @Ivo Cimmino - We are glad you are back up and running!  Please let us know if you run into any other issues.

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