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2

Premiere Pro requires access to the following folders: Public

Explorer ,
Nov 24, 2024 Nov 24, 2024

When I open PPro I get this message followed by the note:

"Grant access to this application in security & privacy preferences, located in system Preferences".

The problem is when I go to privacy settings I don't even see PPro, I only see Media Encoder. So I cannot allow access.

 

I am working on MacOS Sonoma 14.0

Premiere Pro V25.0

 

I did see another post with the same question, but no valid answer.

I have already tried to uninstall PPro, and restart computer, with no luck.

 

Thanks

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correct answers 1 Correct answer

Adobe Employee , Nov 26, 2024 Nov 26, 2024

Hi @Ivo Cimmino - That is a different issue.  Are there files you are trying to access in the public folder?  Can you try navigating to your Username > Public and then right click on "Public" then select get info. at the bottom there is a sharing and permission section make sure that you have read/write access with your username for that folder.  

Also, here is an article to help you as well Control access to your Public folder on Mac

 

Let us know if that helps

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correct answers 1 Pinned Reply

Adobe Employee , Nov 25, 2024 Nov 25, 2024

Hi @Ivo Cimmino -  Mac computers have strict controls over application access to folders. To import media from those folders, you need to grant permission or click ‘Allow.’ The screenshot below likely shows what you encountered.

 

To resolve this, click the Apple icon in the menu bar, select System Settings, then navigate to Privacy & Security > Files and Folders. Here, you can enable access for Premiere Pro to access your folders.

Screenshot 2024-11-25 at 9.19.34 AM.png

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Community Expert ,
Nov 24, 2024 Nov 24, 2024

I've read several times that one of the upgrades to iOS made folders private.   So in the Apple system, you need to find the folder being used and give it open access. 

 

Someone more familiar with Apple may need to add more. 

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Adobe Employee ,
Nov 25, 2024 Nov 25, 2024

Hi @Ivo Cimmino -  Mac computers have strict controls over application access to folders. To import media from those folders, you need to grant permission or click ‘Allow.’ The screenshot below likely shows what you encountered.

 

To resolve this, click the Apple icon in the menu bar, select System Settings, then navigate to Privacy & Security > Files and Folders. Here, you can enable access for Premiere Pro to access your folders.

Screenshot 2024-11-25 at 9.19.34 AM.png

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Explorer ,
Nov 25, 2024 Nov 25, 2024

Thanks @jamieclarke , but as I have explained in my post, the problem is that when I go to Privacy & Security > Files and Folders, PPro is not there for me to grant access. All I see is "Adobe ME". See attached image.Screenshot 2024-11-25 at 09.49.47.png

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Adobe Employee ,
Nov 25, 2024 Nov 25, 2024

Hi @Ivo Cimmino - That is a weird one.  Does Premiere Pro show up in the Full Disk Access section?  Can you try adding it if it is not there.  Let us know if that helps your issue.

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Explorer ,
Nov 26, 2024 Nov 26, 2024

Hi Jamieclarke. No PPro was not in the full disk access. I have added it. Now it shows as in the attached image, but still causes the same message when I open premiere.Screenshot 2024-11-26 at 09.09.52.png

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Adobe Employee ,
Nov 26, 2024 Nov 26, 2024

Hi @Ivo Cimmino - Can you screenshot the message you are receiving and post it here.

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Explorer ,
Nov 26, 2024 Nov 26, 2024

Screenshot 2024-11-24 at 21.29.58.png

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New Here ,
Apr 08, 2025 Apr 08, 2025
LATEST

Mine says need access to home 

But premiere pro is not in the files and folders 

All this after the latest update

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Adobe Employee ,
Nov 26, 2024 Nov 26, 2024

Hi @Ivo Cimmino - That is a different issue.  Are there files you are trying to access in the public folder?  Can you try navigating to your Username > Public and then right click on "Public" then select get info. at the bottom there is a sharing and permission section make sure that you have read/write access with your username for that folder.  

Also, here is an article to help you as well Control access to your Public folder on Mac

 

Let us know if that helps

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New Here ,
Mar 19, 2025 Mar 19, 2025

Hi @jamieclarke , Sorry to bother you but I am having the same exact issue,  Ive been trying to figure out what you told Ivo to do but Im stuck at 'Username' Do you mean my name at the top left on the System Preferences main window? Thank You! 

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Adobe Employee ,
Mar 19, 2025 Mar 19, 2025

Hi @karll9404581 - Double click your macintosh hard drive and then go to the folder Users > <Username> > Public

The link to apple support document can be helpful as well.

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New Here ,
Mar 19, 2025 Mar 19, 2025

Up & running, Thank you so much for clearing that up!! 

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Explorer ,
Nov 26, 2024 Nov 26, 2024

@jamieclarkeThat worked !

For some reason I only had read access to that folder, I have changed it to Read/Write, and that did the trick.

 

Thank you very much for your help.

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Adobe Employee ,
Nov 26, 2024 Nov 26, 2024

Hi @Ivo Cimmino - We are glad you are back up and running!  Please let us know if you run into any other issues.

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New Here ,
Jan 31, 2025 Jan 31, 2025

 thank you, that resolved it for me

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