Premiere Pro stopped keeps crashing while rendering and exporting

[gilian_6328]

I've included a crash report, but since the past few days Premiere Pro keeps crashing while rendering or exporting a sequence. No matter the project, no matter the used videofile types, no matter the export settings. It always crashes halfway through.

I've cleaned cache, re-installed older versions and updated, checked graphic drivers, but it still keeps crashing everytime and Premiere Pro stops responding.

I'm working on an Apple M1 pro Macbook with 32gb
MacOs Sequoia 15.6.1 (24G90)

Please help!

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[jamieclarke]

HI @gilian_6328 - Are you on version 25.4.1?  This issue has been fixed in beta version 25.6.0 build 54 or later and will be included in the next release of Premiere Pro version 25.5

[gilian_6328]

Hi Jamie,

Thanks for your answer.

Yes, I'm working in 25.41.

Is there a way to download this beta version?

It somehow doesn't appear in my Creative Cloud app.

Kind regards,

Gilian

[jamieclarke]

HI @gilian_6328 - You can find it in the creative cloud desktop app under the tab "Beta".    If you do not see the beta tab then navigate to the menu bar > help > and select "Check for updates". If you do not wish to use the beta you can also roll back to version 25.3.

[gilian_6328]

@jamieclarke The beta version doesn't appear when I go to the relevant tab nor when I check for updates. Rolling back to version 25.3 didn't solve my problem, so I would love to try the beta version, but it's not there. It still says I'm using version 25.4.1. so I didn\t already install the beta. I've included a screenshot of what appears in my beta tab, it only offers a beta for Illustrator.

Is there any other way to download the beta version? Or do I need to re-install Creative Cloud completely?

[jamieclarke]

Hi @gilian_6328 - Can you try logging out of creative cloud desktop app and then logging back in.  Sorry about that.

[gilian_6328]

Hi Jamie,

Just did that, still no Premiere Pro beta appearing....

[gilian_6328]

@jamieclarke any other ways or suggestion to download the beta?

[jamieclarke]

Hi @gilian_6328 - Can you try through the website https://www.adobe.com/apps/beta-apps/all-platforms

[gilian_6328]

Despite being logged in with my Adobe-account it just gives me the option to buy a new subscription or take a trial version. And then it proceeds to a payment page. But I already have a paid subscription.

There's no option to just download it while being logged in on the website with my Adobe-account.. I've attached a screenshot

[jamieclarke]

What happens if you switch profiles?  Do you have an admin that manages your account or an education license?

[caroline_edits]

Hey Gilian, are you still having this issue?

Does the latest version of Premiere solve your problem? Here's an article on how to update, in case you need it.

Let us know,

Caroline

[gilian_6328 · Accepted solution]

Hi Caroline,

The problem was fixed with updating to the next version of Premiere Pro.

Thanks for asking!

Kind regards,

Gilian

[caroline_edits]

Glad to hear it, really sorry for any frustration! Thanks for letting us know it's solved.

Caroline

[Rabih_Sleiman8490]

:wrench: 1. Reset preferences and plug-ins

Quit Premiere.

Hold Option + Shift when launching Premiere until the splash screen.

This clears preferences and resets plug-ins that may be interfering.

If you use third-party plug-ins, try temporarily moving them out of Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore.

---

:wrench: 2. Use Software Encoding as a test

M1 hardware acceleration sometimes conflicts with new macOS builds.

Go to File > Export > Media > Video tab > Encoding Settings.

Set Performance: Software Encoding.

Export again. If this works, the crash is GPU-acceleration related.

---

:wrench: 3. Try exporting through Adobe Media Encoder (AME)

Send your sequence to AME instead of direct export.

Sometimes AME handles memory management better on M1 Macs.

---

:wrench: 4. Check Renderer setting

Go to File > Project Settings > General.

Under Renderer, switch between:

Metal GPU Acceleration

Mercury Playback Engine Software Only

Export again to test stability.

---

:wrench: 5. Turn off Optimize Rendering for Performance

In Preferences > Memory, try setting RAM reserved for other apps higher (e.g., 8–10GB).

In Preferences > Playback, disable “Enable hardware accelerated decoding/encoding (if available).”

---

:wrench: 6. Export smaller chunks

If it always fails “halfway,” it could be a corrupt clip or effect.

Try exporting the first half, then the second half of the timeline.

If one half fails, isolate the problematic section.

---

:wrench: 7. Update or roll back Premiere Pro

You said you tried older versions, but the most stable on M1 Macs right now tends to be 24.4.1 or 24.5.

Sometimes the newest release isn’t fully stable with macOS Sequoia yet.

---

:wrench: 8. Check macOS permissions

Premiere and AME need Full Disk Access to write/export properly.

Go to System Settings > Privacy & Security > Full Disk Access.

Add Adobe Premiere Pro and Adobe Media Encoder.

---

:wrench: 9. Disable background GPU processes

If you use external monitors, unplug them and try exporting directly on the MacBook screen — external display management sometimes conflicts with GPU rendering on M1s.

---

:wrench: 10. Clean install (last resort)

If nothing else works:

1. Uninstall Premiere + Media Encoder with the Adobe CC Cleaner Tool.

2. Reboot.

3. Reinstall only Premiere + Media Encoder, no third-party plug-ins at first.

4. Test export on a blank sequence.