Copy link to clipboard
Copied
Hello, i was colorizing my video on premiere pro for MAC, it suddenly stoped and turned of (the program) and told me that the program had a problem and there was a copy saved, but since then its been two days and the program wont run. It lets me pick a proyect but then it wont open. I waited more than an hour and it just wont open. Help pls i cant work like this.
Copy link to clipboard
Copied
Try and delete the Premiere Pro prefs files and try and reopen.
You should also take a look in the Activity Manager when Premiere is closed, and stop any processes that look like they might be related to Premiere or Adobe, before trying to reopen.
Copy link to clipboard
Copied
please tell us the frame rate, codec and pixel dimensions of your sources and your sequence. There may be a clue there
Copy link to clipboard
Copied
Hi there,
Sorry for the Premiere Pro crash issue. I have a few recommendations for you:
• Create a new project, navigate to Window > Workspaces and uncheck "Import Workspaces from Projects" and import your existing project in it.
• Try to open another version of the project file from autosave folder.
• Try resetting the preferences of Premiere Pro as SamLanes suggested.
Let us know if any of the steps help.
Thanks,
NKush