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Hello everyone,
I need your help since I'm experiencing many problems with Premiere Pro on my Macbook Pro M3 Max 48GB.
- All footage is on an SSD
- Project files on computer
- Media cache goes to one folder on the computer
- Ram stored for Premiere is 48 GB
- Sequence Settings (it's the same with all sequence I tried):
DSLR
1080 x 1920
29,97 fps
48000 Hz - Stereo
Working Color Space: Rec. 709
Attached an example.
What can I do? I tried to import the same media on DaVinci and it's sooo fast, however I would not like switch the software.
@jamieclarke SOLVED the issue by removing Sony Catalyst Browse/Prepare from the Mac.
Thank you
HI @manfredirf - What version of Premiere Pro are you working on? Can you make sure that in your preferences under Audio Hardware your default input is set to "No input"
Can you right click on your media files and select Modify > Interpret Footage and post screenshots for each clip. Sorry for your frustration.
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HI @manfredirf - What version of Premiere Pro are you working on? Can you make sure that in your preferences under Audio Hardware your default input is set to "No input"
Can you right click on your media files and select Modify > Interpret Footage and post screenshots for each clip. Sorry for your frustration.
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Hi Jamie, thanks for replying.
I'm using the latest version v25.0.0.
Yes, the Audio Hardware input is set to "no input".
I have 4 different sources, here you find the interpet footage for all of them.
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Hi @manfredirf - Thank you for the screenshots. You have a bunch of mixed framerates, If you put each clip in its own sequence do you have the same results? When you say Resolve is sooo fast can you compare your sequence settings and see if there is a difference.
Can you try changing your sequence settings to editing mode custom and change your video previews to Quicktime ProRes.
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Yes, I always use 29.97 fps sequence, also in DaVinci.
I created a 50fps sequence (same as the clip) with custom editing mode and QuickTime ProRes.
Nothing changed, I have attached you the result.
https://drive.google.com/file/d/1aZhvl82OrC4dpq3qNjeplO-BxsQEjVJp/view?usp=sharing
What can I do? It's really frustrating. I have one of the best machine in the world and it's absolutely impossible to work with a 1080p sequence 😞
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Hi @manfredirf - Can you try navigating to your timeline and click the hamburger menu then select "undock panel" and let us know if you are still having issues?
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Nothing changed, same result
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Hi @manfredirf - Do you have any plugins installed? If so can you navigate to the Effects panel and click the hamburger menu then at the bottom select "Manage Video Effects" and disable them. Let us know if that helps your issue.
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I don't
Here you find the same sequence in DaVinci
https://drive.google.com/file/d/19N6wlz8asrj-aH4-C8nY9FpQ5XzAhBh3/view?usp=sharing
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HI @manfredirf - I see some extra panels you have open. one in particular is submachine can you try closing this panel or disabling it and then try. Any extra panels do the same thing to try and isolate what the problem is.
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Hi @jamieclarke , I closed the submachine panel but the problem persists. I had the same problem also with the previous version of Premiere, where I didnt have any extension.
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Hi @manfredirf - Please close any extra panels to try and isolate what the problem is. Can you also try unchecking "High Quality Playback" and which resolution 1/2, 1/4 do you get smooth playback? Do you get the same problem when your footage is in a 16x9 sequence?
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Hi @jamieclarke I tried any workspace, 1/4 resolution, etc... nothing changes. The weird thing is the following, when I launch Premiere everything works well for the first 1-2 minutes of usage, after that all the problems appear.
I deleted the caches, but nothing.
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Can you go to the menu bar under help and select "system compatibility report" then choose export. There will be two files can you email them to jamiec@adobe.com
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Hi @jamieclarke , "No conflicts to report"
Here another incredible example: 29.97 fps sequence, same as the clips and even though I did the rendering I still have lags in playback. How is that possible?
https://drive.google.com/file/d/1a12SecSTxSXLfdQw3mSM0pngvldxp2wV/view?usp=sharing
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I sent the files to you 🙂
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@jamieclarke SOLVED the issue by removing Sony Catalyst Browse/Prepare from the Mac.
Thank you
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HI @manfredirf - I know how frustrating it is troubleshooting all of these steps. Thank you so much for sticking with it and I'm glad we solved your issue. Please let us know if you have any further issues.