• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Premiere Pro super slow on my MacBook Pro Max M3 48GB

Explorer ,
Oct 26, 2024 Oct 26, 2024

Copy link to clipboard

Copied

Hello everyone,

I need your help since I'm experiencing many problems with Premiere Pro on my Macbook Pro M3 Max 48GB.

 

- All footage is on an SSD

- Project files on computer

- Media cache goes to one folder on the computer

- Ram stored for Premiere is 48 GB

- Sequence Settings (it's the same with all sequence I tried):

DSLR

1080 x 1920
29,97 fps
48000 Hz - Stereo
Working Color Space: Rec. 709

 

Attached an example.

What can I do? I tried to import the same media on DaVinci and it's sooo fast, however I would not like switch the software.

Views

676

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Oct 31, 2024 Oct 31, 2024

@jamieclarke  SOLVED the issue by removing Sony Catalyst Browse/Prepare from the Mac.
Thank you

Votes

Translate

Translate

correct answers 1 Pinned Reply

Adobe Employee , Oct 28, 2024 Oct 28, 2024

HI @manfredirf - What version of Premiere Pro are you working on?  Can you make sure that in your preferences under Audio Hardware your default input is set to "No input"

 

Can you right click on your media files and select Modify > Interpret Footage and post screenshots for each clip.  Sorry for your frustration.

Votes

Translate

Translate
Adobe Employee ,
Oct 28, 2024 Oct 28, 2024

Copy link to clipboard

Copied

HI @manfredirf - What version of Premiere Pro are you working on?  Can you make sure that in your preferences under Audio Hardware your default input is set to "No input"

 

Can you right click on your media files and select Modify > Interpret Footage and post screenshots for each clip.  Sorry for your frustration.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

Hi Jamie, thanks for replying.
I'm using the latest version v25.0.0.
Yes, the Audio Hardware input is set to "no input".

I have 4 different sources, here you find the interpet footage for all of them.Screenshot 2024-10-29 at 12.36.39.pngScreenshot 2024-10-29 at 12.37.30.pngScreenshot 2024-10-29 at 12.38.01.pngScreenshot 2024-10-29 at 12.38.43.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

Hi @manfredirf - Thank you for the screenshots.  You have a bunch of mixed framerates, If you put each clip in its own sequence do you have the same results?  When you say Resolve is sooo fast can you compare your sequence settings and see if there is a difference.

 

Can you try changing your sequence settings to editing mode custom and change your video previews to Quicktime ProRes.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

Yes, I always use 29.97 fps sequence, also in DaVinci.
I created a 50fps sequence (same as the clip) with custom editing mode and QuickTime ProRes.
Nothing changed, I have attached you the result.


https://drive.google.com/file/d/1aZhvl82OrC4dpq3qNjeplO-BxsQEjVJp/view?usp=sharing 

 

What can I do? It's really frustrating. I have one of the best machine in the world and it's absolutely impossible to work with a 1080p sequence 😞

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

Hi @manfredirf - Can you try navigating to your timeline and click the hamburger menu then select "undock panel" and let us know if you are still having issues?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

Nothing changed, same result

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

Hi @manfredirf - Do you have any plugins installed?  If so can you navigate to the Effects panel and click the hamburger menu then at the bottom select "Manage Video Effects" and disable them.  Let us know if that helps your issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

I don't

 

Screenshot 2024-10-29 at 18.41.59.png

 

Here you find the same sequence in DaVinci

https://drive.google.com/file/d/19N6wlz8asrj-aH4-C8nY9FpQ5XzAhBh3/view?usp=sharing 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

HI @manfredirf - I see some extra panels you have open. one in particular is submachine can you try closing this panel or disabling it and then try.  Any extra panels do the same thing to try and isolate what the problem is.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

Hi @jamieclarke , I closed the submachine panel but the problem persists. I had the same problem also with the previous version of Premiere, where I didnt have any extension.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

Hi @manfredirf - Please close any extra panels to try and isolate what the problem is.  Can you also try unchecking "High Quality Playback" and which resolution 1/2, 1/4 do you get smooth playback?  Do you get the same problem when your footage is in a 16x9 sequence?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 31, 2024 Oct 31, 2024

Copy link to clipboard

Copied

Hi @jamieclarke I tried any workspace, 1/4 resolution, etc... nothing changes. The weird thing is the following, when I launch Premiere everything works well for the first 1-2 minutes of usage, after that all the problems appear.

I deleted the caches, but nothing. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 31, 2024 Oct 31, 2024

Copy link to clipboard

Copied

Can you go to the menu bar under help and select "system compatibility report" then choose export.  There will be two files can you email them to jamiec@adobe.com 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 31, 2024 Oct 31, 2024

Copy link to clipboard

Copied

Hi @jamieclarke , "No conflicts to report"

Here another incredible example: 29.97 fps sequence, same as the clips and even though I did the rendering I still have lags in playback. How is that possible?

https://drive.google.com/file/d/1a12SecSTxSXLfdQw3mSM0pngvldxp2wV/view?usp=sharing 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 31, 2024 Oct 31, 2024

Copy link to clipboard

Copied

I sent the files to you 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 31, 2024 Oct 31, 2024

Copy link to clipboard

Copied

@jamieclarke  SOLVED the issue by removing Sony Catalyst Browse/Prepare from the Mac.
Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 31, 2024 Oct 31, 2024

Copy link to clipboard

Copied

LATEST

HI @manfredirf - I know how frustrating it is troubleshooting all of these steps.  Thank you so much for sticking with it and I'm glad we solved your issue.  Please let us know if you have any further issues.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines