• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Premiere Pro - Using too much memory 100GB+

Community Beginner ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

Hello,

On the Premiere Pro 2023 version, I am experiencing high memory usage. There's about 3 TB of footage/photos/music in my project...the memory usage will grow to be as much as 100GB. This issue has been replicated onto a new laptop. My previous laptop of 16GB, would crash while working on my project. I haven't experienced a crash yet on the new laptop, but the memory usage is still going very high. Please, let me know if I can provide any other information to help find a solution to this.

 

Laptop specs - Macbook Pro i7 CPU 32GB RAM M1. 

TOPICS
Crash , Error or problem

Views

7.4K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

quote

the memory usage will grow to be as much as 100GB.


By @Morgan29803041oxel

 

If you mean hard drive space, and not memory (RAM), then 100 GB may very well be normal.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

Screenshot 2023-05-02 at 2.27.03 PM.png

I believe this is referring to RAM? I'm not sure.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

Yes, that is RAM.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

Try creating a new project and import the old one into it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

Yes, tried that. Unfortunately, it didn't work. Seems to be stabalizing around 150GB...is this normal?

Screen Shot 2023-05-09 at 3.46.22 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

No, that is not normal.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

Hi Morgan,

Sorry for the memory issue. It sounds like what we refer to as a "memory leak." Certainly not normal.

 

Can you tell us any more about your project? Is it one with a lot of clips in it? What kind of video clips are these? Are they from a camera or a mobile phone? Are they screen captures? About the still images: are they oversized? Have you updated the project across multiple versions? Are there an undue amount of effects applied? Since it's not really normal to see a project in this state, It is hard to diagnose an issue like this without some background about the media and the workflow you used as you worked on the project. Let us know any details you may have and I hope we can help you. 

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

Thank you for reaching out! I answered the questions as best I could.

 

There's lots of clips in my project, it's an hour long timeline.

As far as types, anything you can think of, .mxf, footage from at least 2010, both phone video/photos to sony FX6 camera, etc.

There are no screen captures as far as I know. The photos are mostly phone photos or downloads from instagram, barely 1080p and some are professional. The project has only been worked on in 2023 version and has been updated to 2023.2. Not a lot of effects applied, some light color correction, few audio filters. Mostly, de-click.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

Cleared cookies. It worked temporarily, but after a few hours the project is right back to 50+ GB usage. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

You mention phone video.  Not sure if it's still an issue, but premiere has had serious issues with variable frame files and afaik, all smartphone video is variable frame rate.  Unfortunately, the problem manifests in unpredictable ways and does not always cause problems. 

Here's how to diagnose and solve/workaround the problem
use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

Thank you Michael, I will try this and let you know the results. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

Morgan,

Sorry about this. You may want to subdivide this huge project into several smaller ones using the feature called "Productions." I have done that with my travel videos that span over several years and have thousands of media objects including photos, graphics, video, and audio files. Though it's work to get that done, it may save you problems as you work on the project. I hope the advice helps.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 14, 2023 May 14, 2023

Copy link to clipboard

Copied

Same here. I'm working on a big feature documentary with lots of mixed frame rate source material. It was absolutely fine up until today, but has just startted running out of memory on a 64gb m1 max laptop. And now coming in around 100GB for Premiere. I can't divide this up into smaller projects in productions at this stage and just wondering if anyone had found any other solutions?

Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 15, 2023 May 15, 2023

Copy link to clipboard

Copied

Hi Al,

I saw your message and I can see that the memory is escalating for your project. If everything was fine until today, how was your project change from the time it was working until it was not? Did you add more media? If so, what kind? Did you update from 23.3 to 23.4? Something seems odd here. With more info, I hope we can help solve your issue.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 17, 2024 Mar 17, 2024

Copy link to clipboard

Copied

LATEST

THANKYOU!! I was ripping my hair out, chasing page sizes, memory leaks, and all sorts of stuff, it was the variable frame rate that was causing this, even running through handbrake it would error out!.. changing it to a constant frame rate fixed it (and stopped HB crashing as well), went from 100gb of memory usage and crashing to just under 4 and working fine.. thanks again!! 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

I have the exact same problem. Premiere is using 150GB of Application memory and I keep on getting the notification that I have to close all my applications. I'm on Pr 23.2.0 (Buld 69) and using a 2021 M1 Max Macbook pro with 64BG of Ram.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

any sources from a smart phone or screen recording?  If so, see my post regarding variable frame rate sources above

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

No images or smart phone recordings. Mostly just h.264 mp4's and Prores Mov's. It was a large project though with a lot of footage. The entire project and footage was held on my desktop, not sure if that affected anything but I seem to have got it under control for now by doing a media manager on my main sequence and collecting everything over to an external SSD. The memory usage has now droppped down to 2GB. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 23, 2023 Jun 23, 2023

Copy link to clipboard

Copied

I resolvws trhis issue by installing an older version of the software via cc. It is now running normally and not maxing out memory usage and crashing every time I use scene edit detection. It seems to be a bug with recent versions of Premiere.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 26, 2023 Jun 26, 2023

Copy link to clipboard

Copied

Hi @Layla30674757fnau,

What you might try is launching the newer version with the Shift key pressed down and then delete media cache from the Reset Options dialog box. See if that might help this problem. Hope it does.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 12, 2023 Sep 12, 2023

Copy link to clipboard

Copied

I am having the same problem.

When I open the project and start working on it, Activity Monitor tells me: 6.21GB Memory Used 

8 minutes later: 43.05GB

Another 9 minutes later: 92.78GB when I've been prompted to quit applications because I've run out of application memory.

 

Surely this is not normal? 

 

Looks like this has been happening to people for ages, not just the 2023 version.... ? 

 

I'm on an iMac,  Apple M1, 16GB Memory ........ (so this problem happens about every 15 minutes)!!!! I know I don't have a lot of memory, but I wouldn't expect this to happen. Doesn't matter what size the project is.... It always ends in me having to restart Premiere.

 

I've allocated 13GB of memory to Premiere Pro, doesn't make a difference.

I've done the delete cache suggestion, every time and it keeps me going for max about 5 more minutes. 

 

I am no Tech expert, but this doesn't seem right to me....  paying a huge amount of money for a product that has to be shut down every 15-20 minutes. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 14, 2023 Sep 14, 2023

Copy link to clipboard

Copied

I'm sorry to hear about this. Could you let us know what media type you're working with (format, codec, frame rate, frame size)? Please also let us know what effects you use (if any) and any third-party plugins you currently have installed. This will help us better understand the problem. 

 

Thanks,

Ishan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 14, 2023 Sep 14, 2023

Copy link to clipboard

Copied

I'm not sure that many people are aware of how great it is that adobe employees are helping here...  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines