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Premiere "The project appears to be damaged, it cannot be opened." HELP!

New Here ,
Dec 12, 2022 Dec 12, 2022

I'm going through every editos worst nightmare right now. I woke up this morning trying to export my project and it won't open at all. I've been searching for solutions and people are suggesting to open my previous auto-saves. That'd be nice if the ones it's only allowing to open weren't at the top of yesterday. So I'm losing like 10+ hours of work. Is there a work around to open the corrupted file anyways? I'm getting bummed out here. icantsaveit.png

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Crash , Editing , Error or problem , How to
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Community Expert ,
Dec 12, 2022 Dec 12, 2022
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Community Expert ,
Dec 12, 2022 Dec 12, 2022

Although it is not a solution, but you can try this:

Step 1: Copy your Project File and Rename it

Step 2: Download z-Zip (it FREE)

Step 3: Right Click on your Project File: 7-Zip\Extract Here – This will create a new File.

Step 4: Open the new File with the Notepad

Step 5: In line 4 you will find the value for the Premiere Pro Version. For example: …Version=”38″>
Change this number to a lower number like: …Version=”1″> and save the file.

Step 6: Right click on the saved file: 7-Zip\Add to archive…

Step 7: Change archive format to “gzip

Step 8: Change the name ending to *.prproj

Step 9: Open the Project in Premiere Pro and let the Project be converted. – Done

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New Here ,
Dec 12, 2022 Dec 12, 2022

I tried this just now and it won't even allow me to open the file as a archive. I got hit with this message here.couldntgetpastthisstep.png

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Community Expert ,
Dec 13, 2022 Dec 13, 2022

send the project file over maybe me or anyone who might chime in can try something

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New Here ,
Dec 13, 2022 Dec 13, 2022
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Community Expert ,
Dec 13, 2022 Dec 13, 2022

Project is damaged! Converting is not possible.

Next time make sure you make backup either to the cloud or a different drive.

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Community Beginner ,
Mar 04, 2023 Mar 04, 2023

Hello there, i have the same problem 😞
Can i send you my file and you have a loot at it?

Hello there, i have the same problem? 😞

Thanks in advance! 🙂

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Adobe Employee ,
Mar 07, 2023 Mar 07, 2023
LATEST

Hi Leopold,

This is mainly a user-to-user forum. We are users like you and really don't have the expertise to adjust code on a broken project file. I apologize for that. Contact support here. Scroll down the page. The lower right contains a chat pod. Ask the agent to connect you with the video queue. They may be able to help. No guarantees, however, as the file might be corrupt. 

 

As Ann said, uploading a copy of your project file for safekeeping at least once a day is what is recommended, or at least, enable the auto-save preference to Creative Cloud in Premiere Pro. I hope the advice helps you down the line. Good luck.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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