Premiere Wants To Keep Indexing

[robgrauert]

I'm working in Premiere CC 2015.4.

For the past week, every few minutes Premiere will freeze, give me the spinning beach ball, and then index the project (http://i.imgur.com/Jxk5RFM.jpg) before going back to normal. It seems to always want to index the project every few minutes, even if I haven't left the project.

How do I get this to stop? It's getting old.

Thanks,

Rob G.

[Vidya Sagar]

Hi Robgrauert,

1. Is this happening with all projects?

2. What is the location of the Media?

3. What is the location of the Media Cache?

4. Let us know the system configuration(Operating System, RAM, GPU, External Drives)

5. Have you tested in latest version of Premiere Pro CC 2017?

Please try the following steps:

1. Clear Media Cache  

     FAQ: How to clean media cache files

2. If the Media is located in External drive, If possible, move the Media to local drive & test.

3. Create a new Administrator account & test indexing.

     https://support.microsoft.com/en-us/instantanswers/5de907f1-f8ba-4fd9-a89d-efd23fee918c/create-a-loc...

     macOS Sierra: Set up users, guests, and groups on your Mac

Thanks,

Vidya Sagar.

[robgrauert]

Vidya Sagar,

1. Yes, this is happening to all of my projects right now.

2. The media lives on a SAN where I work.

3. The Media Cache Database is located at /Library/Application Support/Adobe/Common

4. Mac Pro Cylinder with El Captain (10.11.6). 16GB RAM. 3.5 GHz 6-Core Intel Xeon E5, 500GB Flash Storage for the internal drive.

5. I'm on 2015.4 since that's what we're set up with at work

6. I clear the Media Cache weekly. That does nothing.

7. I can't move media to an internal drive

8. I can't do that at work to computers at work.

[Kevin-Monahan]

Hey robgrauert,

I would try a test where the SAN was not included in the chain so you can determine if it is a network issue or one related to your installation of Premiere Pro.

If it is SAN related, please contact your IT department or the VAR who installed your SAN.

If the test is inconclusive, please make sure that the Media Cache itself stored locally and that all the servers are set to the same date and time.

Thanks,
Kevin