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Preview and Playback Problems in Premiere Pro

Community Beginner ,
Oct 10, 2022 Oct 10, 2022

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This weekend, I've been having a problem with previewing and playing videos in Premiere Pro. Whenever I preview the video footage and my edits, they skip and stutter. When I preview the video footage outside of Premiere Pro, they play smoothly. Likewise, when I export the edited video from Premiere Pro, the exported file plays smoothly. Is there anyway to fix the preview and playback functions in Premiere Pro? It's difficult for me to ascertain the quality of my edit if it plays back with glitches in Premiere Pro.

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User interface or workspaces

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correct answers 1 Correct answer

Community Expert , Oct 10, 2022 Oct 10, 2022

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of p

...

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Community Expert ,
Oct 10, 2022 Oct 10, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Community Beginner ,
Oct 18, 2022 Oct 18, 2022

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Thank you for your response to my question. Premiere Pro is working better now.

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Community Expert ,
Oct 10, 2022 Oct 10, 2022

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

 

You may need to use proxies:

https://helpx.adobe.com/premiere-pro/how-to/proxy-media.html

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