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Previous version installs not showing

New Here ,
Oct 17, 2018 Oct 17, 2018

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I have a subscription for Premiere Pro.  Encode doesn't show up as a previous install in creative cloud.  Really need it to burn DVDs.  I know this has been discussed in forums.  But, I don't see an option to add my comment to threads that have already been answered concerning this subject.  The answer in other threads didn't work for me.  I applied updates to my subscriptions.  I check my account for active subscriptions.  Logged out of creative cloud and back in.  Please help.  The only options I have are Trial apps and My Apps and Services (all apps, installed apps).  It also shows no updates. 

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correct answers 1 Correct answer

Community Expert , Oct 17, 2018 Oct 17, 2018

Ah, yes; that has changed.

In the cloud desktop apps, find any Premiere Pro version in your apps (installed or not). Click the triangle to the right. Then click on "Manage." There you will find previous versions.

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Adobe Employee ,
Oct 17, 2018 Oct 17, 2018

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Hi there,

I understand that you are looking for a software to burn DVDs and a version of Adobe Premiere Pro which is compatible with that software.

The Adobe software which can be used for burning DVDs is Adobe Encore.

How to download and install Adobe Encore CS6

You can use any version of Adobe Premiere Pro with Adobe Encore CS6.

Create a DVD with Adobe Premiere Pro CC and Encore CS6

Let us know if it helps.

Thanks,

Shivangi

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New Here ,
Oct 17, 2018 Oct 17, 2018

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The link you suggested wants me to scroll down to the section titled "Find New Apps".  That's the core of my problem. I don't have a section titled find new apps.  Only Trial apps and also My Apps and Services (all apps, installed apps).

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Community Expert ,
Oct 17, 2018 Oct 17, 2018

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Ah, yes; that has changed.

In the cloud desktop apps, find any Premiere Pro version in your apps (installed or not). Click the triangle to the right. Then click on "Manage." There you will find previous versions.

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New Here ,
Oct 17, 2018 Oct 17, 2018

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That was it Stan.  Thank you!  You rock!

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Community Expert ,
Oct 17, 2018 Oct 17, 2018

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Shivangi's links will do the trick. I just ran through the routine yesterday as part of a Win 10 reinstall.

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