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problem with mkv format

Community Beginner ,
Jan 11, 2019 Jan 11, 2019

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A big company like Adobe has a problem with mkv format ...why?

Is there a particular reason, or is Adobe unable to fix this problem and is incapable of identifying this format?

Please do something's for fix this problem...

I have a mkv format 6ch audio and then When I enter it into Primer, there is no reaction. Please give me a response. Thank you

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correct answers 2 Correct answers

Community Expert , Jan 11, 2019 Jan 11, 2019

Officially mkv is not supported but there are users who can import mkv without an issue (like me).

Easiest way is to convert with HandBrake to mp4.

BTW 12.1.2 is not the latest build: 13.0.2 is.

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Community Beginner , Jul 23, 2020 Jul 23, 2020

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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You just gave us the easiest, quickest, more practical solution! It took just a few seconds to remux my files. Thanks a lot! Your answer should be pinned to the top as it makes everything else a useles!

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