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Program monitor and export window color mismatch

Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Hi there,

I have issues with faithful color preservation when exporting- in fact, when previewing the export even.

The footage I am dealing with here is composed of individual PSD still images.

The images are heavily treated both in Photoshop, and then, additionally, in Premiere.

I am working with Premiere 2017 in Windows 10.

The colors I see in premiere in the PROGRAM monitor are how I want them to be.

The problem isn't just with the export per se.

Even in the SOURCE tab of the EXPORT window - not just in the OUTPUT tab and/or in the actual exported file - the colors look wrong, completely flat and desaturated.

How can this be fixed? I need to be able to maintain color grading both the PSD and Premiere footage to get what I'm after.

Thanks,

T.H.

TOPICS
Error or problem , Export , Performance

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Adobe Employee ,
Mar 26, 2024 Mar 26, 2024

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Hi @travish71944048,

Thank you for the question. It would help to know more about your case. Can you provide more information? https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-a... I appreciate it! 

 

Thanks,
Kevin

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Community Beginner ,
Mar 27, 2024 Mar 27, 2024

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Hi Kevin,

Thanks for the reply. Here's a bit more info.

I run PremierePro 2017 (v11.0) on Windows 10 Home 64-bit (19045.4170), with IntelCore i7-7700 @ 3.60GHz, 32.0 GB RAM.

The media drive is a Seagate OneTouch 5 TB HDD, NTFS format.

I do use the Mercury Playback Engine.

As mentioned, the footage in this case are PSD files, color mode = RGB, bit depth = 8, working space = sRGB.

I run Photoshop 2015.5.1.

Do you need any other information?

I suspect the problem has to do with bringing in some PSDs because other parts of the same project - actual video files - don't suffer from the same issue but, then again, their color isn't as radical as the ones for the PSDs.

As you could see in the previosuly attached JPG, I am working with extremely bright, almost neon pink hues.

I've tried applying a gamma compensation LUT when exporting, but that did nothing for me.

Also, the PROGRAM to EXPORT preview mismatch will exist no matter which export setings I choose.

T.H.

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Adobe Employee ,
Mar 29, 2024 Mar 29, 2024

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Hello @travish71944048,

Thanks for the response. Is it possible to install a current software version to see if the issues you are experiencing have been solved? Let the community know. I hope we can help you.

 

Thanks,
Kevin

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Community Beginner ,
Mar 30, 2024 Mar 30, 2024

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Hi,

 

No, unfortunately, I can't afford a version upgrade right now.

I found a half-satisfying solution around the problem, though, which invovles the following gymnastic:

I need to do all of the color treatment in Photoshop, then, whithin Photoshop, assign a REC.709 profile to my images, and then, insert the PSD files into Premiere.

When doing that, I encounter in a way a problem that's the reverse of the previous one: the program monitor displays an inaccurate color rendition, whereas the export settings window displays something acceptable, which is also what I'm getting when exporting (see attached JPEG).

The curious thing is that, with other PSDs, I don't have to go to that trouble and change the color profile to obtain correct color displays and exports throughout.

 

T.H.

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