Program Monitor Panel closes

[Holly Sutherland]

My computer was recently updated to Windows 11. I'm running Premiere Pro 23.5.0 (Build 56). CC says I'm up to date.

Recently when I go to Export, name my file, and click "Send to Media Encoder", when I go back to Premiere to continue to edit, the Program Monitor Panel is gone. It comes back when I reset the workspace. (It does this in multiple Workspaces.) However, if I'm exporting a number of spots, it's super annoying! If I export without going through Media Encoder, it does NOT close. If I click File->Export->Send to Adobe Media Encoder, it does NOT close. I've been using Ctrl+M for years. That's going to be a hard habit to break if we can't figure this out.

One thing to note, my Program Monitor Panel is on my second screen. It's the only panel on that screen. I'm not sure if that matters, but I thought I would add the info.

This started happening suddenly a couple of weeks ago. I don't believe it was immediately after the Windows 11 update, but I can't swear to it.

[LetsEditThis]

Still seeing this in 2024 and the @MyerPj thread sussgestion didn't work. Project and Media browser are on another monitor. When sending to media encoder they jump back into the main window and reset the workspace. 

[EditorJoe]

Solution is this ''Frame.io'' panel - if it is closed - then stuff disappears after exporting to AME. 

[LetsEditThis]

I don't have that acctive on mine and ti still does it. THe best way to avoid it i've found is using the keyboard shortcut to send the AME. 

[EditorJoe]

You need Frame.io on your workspace - then it works and doesn't close anything. For me shortcut that sends sequence to AME scramble the title (puts some old seq name). 

[MyerPj]

Mine's still working OK.

Win11-23H2, PP 24.3

I have open in the second screen the Production panel and Lumetri Scopes

[Nick5C9D]

My project window, which is on a secondary monitor dissappears completly with no way of bringing it back without resetting the workspace.... very annoying

[LetsEditThis]

My only work around at the moment has been making a keyboard short cut for send to media encoder, that prevents the workspace reshuffle. 

[Holly Sutherland]

At this point, I've become accustomed to hitting Shift-Alt-0 to bring the Program Monitor back.

[PorkFried]

Update. I can confirm that keeping the Frame.io panel open somewhere on my layout works.

Window>Review with Frame.io.

It needs to be fully open somewhere, not a secondary tab on an existing panel. I set mine to take up about 30px of space and just show the title of the panel. Now when I press Send to Media Encoder. The layout automatically reverts back to my 3-screen layout preset without having to press Shift-Alt 0

[LetsEditThis]

No luck with this workaround for me 😞 

[dougieieie]

Last September i replied that Holly's fixes had worked, but within a few months the Program Monitor began intermittently disappearing again. Lots of trial and error and  vague circumstantial evidence, but it seemed to happen less when i just directly export individual spots instead of sending several to media encoder. Also, when directly exporting it seemed to only disappear on the first one, but then remain for the others. Still not always.
ANYWAY, saw the new suggestion of leaving the Frame IO panel open and that again seemed to work for about a week, but now we are back to it disappearing about 2-3 out of 10 exports. 
Maybe someday an update will fix all this....