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I have a 10 minute stop-motion video I've been trying to export in PrPro2021 and every time I try and export, I get hit with the above error. It is a combo of about 8 video files, some stills, and audio files. 1.4 mb pr file.
Also, I've tried to go through and audit the files in the sequence to see if one of the media files is causing this, but the program crashes after about 45 seconds of my scrolling around and working in the project.
I've done ye ole screen share with Adobe multiple times to no avail.
My system specs are:
Alienware laptop
Windows 10
Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz
16 GB RAM
64-bit OS
NVIDIA GeForce GTX 1060 gpu
*all drivers are up to date
Running Adobe Premiere Pro 2021/most recent ver.
Do any of you saints happen to know why this may be occurring? I am at such a loss. Is my system to weak to handle the process? Or is it more likely to be something wrong with a source file(s)?
A thousand thank you's to all!
I have also included images of the error message - I went in at the time stamp indicated and just removed all media from 10:40 and beyond but that hasn't helped.
I am also including a link to a google doc with the text I pulled from the crash report here:
https://docs.google.com/document/d/1ewzLjD9ZrCH7CLK27MPjIYsEzI1IAB-qOv0jbBTl1EQ/edit
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Hi Boygunasurf,
We're sorry about this. Is this happening specifically with H.264 format? Have you tried exporting in any other format like QuickTime > Apple ProRes & checked if it's exporting properly? Also, please try switching the Renderer to Mercury Playback Engine Software Only & check if it's helping.
Thanks,
Sumeet
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Hi Sumeet, thank you for the reply!
I just made the changes you requested below and the program still crashed at 12%. Here is a link to the text from the crash report:
https://docs.google.com/document/d/1bTN8NjjGWfYsyWSn2SFM2-_h0k1G2NbBmjr-UDO15sM/edit?usp=sharing
Do you have any other advice?
Thank you!
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Can you try exporting to a different drive?
What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?