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4

"Adobe Premiere Pro 2025.app” is damaged and can’t be opened.

Contributor ,
Apr 08, 2025 Apr 08, 2025

A Mac OS error is displayed when I try to open PP: ""Adobe Premiere Pro 2025.app” is damaged and can’t be opened."

I updated to v25.2 last week and everything was working fine. Today it produced this error (I didn't try to use it yesterday). I am now updated to 25.2.1.

 

The error message appears a couple of seconds after clicking the icon in my dock. I have rebooted the computer AND I have uninstalled PP and reinstalled the latest version and rebooted again. No effect.

 

My system is:

MBP M4 Max 16"

128GB

4TB SSD

OS Sequoia 15.3.2

 

CC is fully updated as at Tuesday 8th April 2025, 10.14AM BST

 

Never had any problems like this before. I have not updated or changed any software or drivers beyond Mac OS and Adobe CC regular updates since it was last working fine.

 

Any ideas?

 

Thanks for your help.

 

 

Professional film maker/editor since 2004, working on MBP M4 Max 128GB, 4TB SSD
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correct answers 2 Correct answers

Contributor , Apr 08, 2025 Apr 08, 2025

Fixed it by uninstalling and deleting the application, then re-installing via the CC App TWICE! Manual deletion finally worked, reboot, fresh install, reboot and test and it works now. 

I suspect there must have been some sort of internet error during an automatic update yesterday which caused the issue. The uninstaller wasn't uninstalling the corrupted app (I suppose for the reason that it was corrupted and couldn't correctly identify the app). 

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Contributor , Apr 09, 2025 Apr 09, 2025

This is what I did on Mac, but probably similar on Windows:

1. Use the 'uninstall' shortcut that sits next to the application file in the 'Applications' folder (see screengrab)

 

PP_APP_LOCATION.png

 

2. Check system thinks PP is uninstalled in the 'All Apps' section of the CC App. Premiere has an 'install' button, rather than an 'open' button (NB - my screengarb is AFTER successful reinstallation but it looks identical, apart from the word 'install' as opposed to 'open') - DON'T CLICK 'INSTALL' AT THIS STAGE!

 

PP_CC_APP.png

 

3. Retu

...
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Community Expert ,
Apr 08, 2025 Apr 08, 2025

Try a different browser to download.

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Explorer ,
May 11, 2025 May 11, 2025

I can't imagine how this would solve it.

 

Why not reset your network settings while you're at it?

www politylab com
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Contributor ,
Apr 08, 2025 Apr 08, 2025

Adobe CC apps download via their own app. No browsers involved. 

Professional film maker/editor since 2004, working on MBP M4 Max 128GB, 4TB SSD
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Community Expert ,
Apr 08, 2025 Apr 08, 2025
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Community Expert ,
Apr 08, 2025 Apr 08, 2025

Of course, there is an internet browser involved. How else would you get access to the CC desktop app?

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Contributor ,
Apr 08, 2025 Apr 08, 2025

Fixed it by uninstalling and deleting the application, then re-installing via the CC App TWICE! Manual deletion finally worked, reboot, fresh install, reboot and test and it works now. 

I suspect there must have been some sort of internet error during an automatic update yesterday which caused the issue. The uninstaller wasn't uninstalling the corrupted app (I suppose for the reason that it was corrupted and couldn't correctly identify the app). 

Professional film maker/editor since 2004, working on MBP M4 Max 128GB, 4TB SSD
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New Here ,
Apr 08, 2025 Apr 08, 2025

What do you mean "uninstall and delete application"? I have uninstalled and reinstalled 3 times and I still have the issue 

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Contributor ,
Apr 09, 2025 Apr 09, 2025

This is what I did on Mac, but probably similar on Windows:

1. Use the 'uninstall' shortcut that sits next to the application file in the 'Applications' folder (see screengrab)

 

PP_APP_LOCATION.png

 

2. Check system thinks PP is uninstalled in the 'All Apps' section of the CC App. Premiere has an 'install' button, rather than an 'open' button (NB - my screengarb is AFTER successful reinstallation but it looks identical, apart from the word 'install' as opposed to 'open') - DON'T CLICK 'INSTALL' AT THIS STAGE!

 

PP_CC_APP.png

 

3. Return to the Finder (file system window) and if PP is still there, delete it manually - ie chuck it in the Trash, then empty Trash.

 

4. Reboot the entire system.

 

5. Open Adobe CC App and click 'Install' for PP in the 'Apps' window.

 

6. Reboot after installation, just to be sure.

 

7. Open PP - hopefully with success!

 

That's what worked for me eventually. I had done auto uninstall twice and the whole reboot rigmarole too, but it simply didn't work untill I had done the manual deletion of PP from Finder.

 

  

 

Professional film maker/editor since 2004, working on MBP M4 Max 128GB, 4TB SSD
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New Here ,
Apr 17, 2025 Apr 17, 2025

Worked like a charm. Ty

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New Here ,
Jun 19, 2025 Jun 19, 2025

Thank you for this! Worked great.

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New Here ,
Jun 19, 2025 Jun 19, 2025

Thx you so much it worked!

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Explorer ,
Jun 23, 2025 Jun 23, 2025

Thank you very much

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Community Beginner ,
Jun 27, 2025 Jun 27, 2025

Worked for me too.

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New Here ,
Aug 18, 2025 Aug 18, 2025

thank you, this actually saved me i have such a hectic deadline and this worked like a charm !!!

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Community Beginner ,
Aug 26, 2025 Aug 26, 2025

Thank you!

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Community Beginner ,
Aug 29, 2025 Aug 29, 2025

Nice work 🙂 Adobe owes you a beer

 

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New Here ,
Jul 10, 2025 Jul 10, 2025

Had the same error today (10 July, 2025) and doing this (uninstalling and re-installing twice) worked. Thank you!

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New Here ,
Aug 18, 2025 Aug 18, 2025

today was the third time i had to do this. It consistently breaks with every update...
turned off auto update for now

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New Here ,
Aug 26, 2025 Aug 26, 2025

NOT A FIX

 

Yes it works. BUT - I deal with this now regularly. I just did it on Thursday and traveled for work - now I'm opening the app and again the damaged error is happening again. Yes I have been doing the above steps, but WHY does it continue to happen? Any real solution here?
I have to keep installing LUTS and extensions everytime. 
MacBook Pro 2024 - M4 Max - 48GB on macOS 15.4.1


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New Here ,
Apr 30, 2025 Apr 30, 2025

After trying to open the app, open Apple Prefrences > Privacy & Security Then at the bottom in Security click on "open anyway" For some reason Apple thinks the software is corrupted or something like that

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New Here ,
Apr 30, 2025 Apr 30, 2025

Same issue,  all fixed by the above advice. Thanks

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Explorer ,
May 07, 2025 May 07, 2025

Yup, this was it!

What cross-platform warfare madness is this:

Dazzling_customers15A8_0-1746679176062.png

Maybe because Adobe CC is almost like a competing App store and they are trying to kill it with security blocks?

Or because it doesn't plkay by MacOS rules nicely.  Like, when I try to relink missing files in PP, the damn thing opens a Windows-like interface offering me only my home folder and any favourites I create specifically for PP.  No, give me the finder interface!

This type of non-integration has kept me on Final Cut Pro for years.

www politylab com
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New Here ,
Jun 03, 2025 Jun 03, 2025
This worked for me too! Thanks heaps!
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Explorer ,
Sep 03, 2025 Sep 03, 2025
LATEST

This is the right answer!! And the simplest one compared to the "good answers" marked in this thread. Thanks!!

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