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A Mac OS error is displayed when I try to open PP: ""Adobe Premiere Pro 2025.app” is damaged and can’t be opened."
I updated to v25.2 last week and everything was working fine. Today it produced this error (I didn't try to use it yesterday). I am now updated to 25.2.1.
The error message appears a couple of seconds after clicking the icon in my dock. I have rebooted the computer AND I have uninstalled PP and reinstalled the latest version and rebooted again. No effect.
My system is:
MBP M4 Max 16"
128GB
4TB SSD
OS Sequoia 15.3.2
CC is fully updated as at Tuesday 8th April 2025, 10.14AM BST
Never had any problems like this before. I have not updated or changed any software or drivers beyond Mac OS and Adobe CC regular updates since it was last working fine.
Any ideas?
Thanks for your help.
Fixed it by uninstalling and deleting the application, then re-installing via the CC App TWICE! Manual deletion finally worked, reboot, fresh install, reboot and test and it works now.
I suspect there must have been some sort of internet error during an automatic update yesterday which caused the issue. The uninstaller wasn't uninstalling the corrupted app (I suppose for the reason that it was corrupted and couldn't correctly identify the app).
This is what I did on Mac, but probably similar on Windows:
1. Use the 'uninstall' shortcut that sits next to the application file in the 'Applications' folder (see screengrab)
2. Check system thinks PP is uninstalled in the 'All Apps' section of the CC App. Premiere has an 'install' button, rather than an 'open' button (NB - my screengarb is AFTER successful reinstallation but it looks identical, apart from the word 'install' as opposed to 'open') - DON'T CLICK 'INSTALL' AT THIS STAGE!
3. Retu
...After trying to open the app, open Apple Prefrences > Privacy & Security Then at the bottom in Security click on "open anyway" For some reason Apple thinks the software is corrupted or something like that
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Try a different browser to download.
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I can't imagine how this would solve it.
Why not reset your network settings while you're at it?
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Adobe CC apps download via their own app. No browsers involved.
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See here:
and here:
and here:
https://helpx.adobe.com/x-productkb/multi/macos-sonoma-permission-issue.html
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Of course, there is an internet browser involved. How else would you get access to the CC desktop app?
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Fixed it by uninstalling and deleting the application, then re-installing via the CC App TWICE! Manual deletion finally worked, reboot, fresh install, reboot and test and it works now.
I suspect there must have been some sort of internet error during an automatic update yesterday which caused the issue. The uninstaller wasn't uninstalling the corrupted app (I suppose for the reason that it was corrupted and couldn't correctly identify the app).
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What do you mean "uninstall and delete application"? I have uninstalled and reinstalled 3 times and I still have the issue
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This is what I did on Mac, but probably similar on Windows:
1. Use the 'uninstall' shortcut that sits next to the application file in the 'Applications' folder (see screengrab)
2. Check system thinks PP is uninstalled in the 'All Apps' section of the CC App. Premiere has an 'install' button, rather than an 'open' button (NB - my screengarb is AFTER successful reinstallation but it looks identical, apart from the word 'install' as opposed to 'open') - DON'T CLICK 'INSTALL' AT THIS STAGE!
3. Return to the Finder (file system window) and if PP is still there, delete it manually - ie chuck it in the Trash, then empty Trash.
4. Reboot the entire system.
5. Open Adobe CC App and click 'Install' for PP in the 'Apps' window.
6. Reboot after installation, just to be sure.
7. Open PP - hopefully with success!
That's what worked for me eventually. I had done auto uninstall twice and the whole reboot rigmarole too, but it simply didn't work untill I had done the manual deletion of PP from Finder.
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Worked like a charm. Ty
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Thank you for this! Worked great.
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Thx you so much it worked!
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Thank you very much
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Happened to me again! Good thing I saved this thread.
So frustrating and TIME WASTING
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Guys next time try the other solution in the thread : open Apple Prefrences > Privacy & Security Then at the bottom in Security click on "open anyway". So much easier
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Worked for me too.
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thank you, this actually saved me i have such a hectic deadline and this worked like a charm !!!
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Thank you!
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Nice work 🙂 Adobe owes you a beer
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Had the same error today (10 July, 2025) and doing this (uninstalling and re-installing twice) worked. Thank you!
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today was the third time i had to do this. It consistently breaks with every update...
turned off auto update for now
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NOT A FIX
Yes it works. BUT - I deal with this now regularly. I just did it on Thursday and traveled for work - now I'm opening the app and again the damaged error is happening again. Yes I have been doing the above steps, but WHY does it continue to happen? Any real solution here?
I have to keep installing LUTS and extensions everytime.
MacBook Pro 2024 - M4 Max - 48GB on macOS 15.4.1
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Been having the same problem, myself. Has happened probably 4 times in the last 6 months.
Have been using premiere pretty much every day for the last 5 years and it's the first time I've had this happen. Annoying.
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Hi Dan Frawley,
Sorry about the poor experience. Were you able to solve the issue with the steps shared in this thread? If not, please let us know the version of Premiere Pro and OS that you are using. We will get it checked.
Thanks,
Sumeet
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This is happening to me too. Third time I have had to redo this to make it work. Very annoying.
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