"Source settings" option not working

Report · Jun 07, 2021

Hello, I'm encountering a problem where I have a clip highlighted and I try to open Clip > Source Settings, but nothing actually happens. It isn't greyed out or anything like that, it just doesn't seem to open anything. I apologize if I'm missing something, as I am a new user, but if anyone could help it would be greatly appreciated.

Report · Jun 08, 2021

Hi Isaac!

Sorry about the trouble. We can get this checked.

Which version of Premiere Pro are you using? https://community.adobe.com/t5/premiere-pro/faq-how-to-find-the-exact-version-of-premiere-pro-you-re...
What type of media files do you have (codec/ format, frame rate, frame size)?
Have you tried resetting preferences?

Let us know.

Thanks,

Kartika

Report · Jun 08, 2021

Hi Kartika,

It seems I am using version 15.2.0 (Build 35).

The files in question are mp4 files, in 1920x1080 60fps.

I just reset my preferences and I'm getting the same result.

Report · Jun 12, 2021

Hey Isaac!

Thanks for the details. Could you refer to this article? https://helpx.adobe.com/premiere-pro/how-to/view-modify-source-settings-raw-media.html

Let us know how it goes.

Kartika

Report · Aug 02, 2022

This is useless, your help.

Report · Aug 02, 2022

are you having the same problem? If you're serious about troubleshooting the issue, Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings.

Report · Aug 29, 2022

I have the same issue. When you click on Source Settings. Nothing happens.

1. Win 11 Version 10.0.22000 Build 22000

2. Processor 12th Gen Intel(R) Core(TM) i7-12700H, 2300 Mhz, 14 Core(s), 20 Logical Processor(s)

3. RAM 16 GB

4. Adapter Type NVIDIA GeForce RTX 3060 Laptop GPU, NVIDIA compatible

5. Source Properties: I'm adding a Insta360 video file: .insv

6. Sequence setting by default

7. Adobe Pr Version 22 6.0 build 68

Report · Aug 29, 2022

looking at this

https://helpx.adobe.com/premiere-pro/how-to/view-modify-source-settings-raw-media.html

it seems that source settings are only availale for certain formats... Hopefully someone will correct me if I'm mistaken (wouldn't be the first time). What are you trying to modify with this? Properties will give you all the info, and Modify gives you certain options which may or may not be what you're looking for.

Report · Aug 29, 2022

Probably you are right. I tried to add directly from the RAW file and it worked. The pop-up window appeared.
I'm trying to lock the direction of a 360 video and select the horizontal stabilization.
In summary, I'm just trying to edit my video clips directly on AdobePr and not in the Insta360 Studio app. Right now, is more difficult to use Adobe but obviously provided the format that I want and the option to add subtitles.

Report · Jun 12, 2021

There is a known issue with nested audio: if any in the timeline, delete or disable Show Audio Waveform.

Report · Feb 13, 2023

I'm having the same problem. Tried different video file sin different projects.

When i do a right-click on the video file and select "source settings" absolutley nothing happens.

Premiere Pro Version 23.1.0 (Build 86)

---

Systemversion: macOS 12.5.1 (21G83)

Kernel-Version: Darwin 21.6.0

Modellname: MacBook Pro

Modell-Identifizierung: MacBookPro18,2

Chip: Apple M1 Max

Gesamtanzahl der Kerne: 10 (8 Leistung und 2 Effizienz)

Speicher: 32 GB

Systemfirmwareversion: 7459.141.1

OS-Ladeprogrammversion: 7459.141.1

Report · Feb 13, 2023

what are the properties of your source files? Select a clip in the project either in a bin or in the timeline, right click on the clip and choose "properties" and please tell us the video codec type.

Report · Feb 14, 2023

I have several different files (none of them work regarding the "source settings"). At this moment, "source settings" isn't woking with none of my files.

Just to point that out, "source settings" is NOT grayed out. It just dosen't open.

Thaks for your help!

Here are the the properties of some of the videos:

01

File Path: /Volumes/TRANS/MOVIES/NO/NO22_Aftermovie_V3_final_BLANK.mp4
Type: MPEG Movie
File Size: 4,28 GB
Image Size: 3840 x 2160
Frame Rate: 25,00
Source Audio Format: 48000 Hz - Compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:06:18:13
Pixel Aspect Ratio: 1,0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None
Video Codec Type: MP4/MOV H.264 4:2:0 (Full Range)

---

02

File Path: /Volumes/TRANS/MOVIES/MD/Artist.Clips_Handy/MD22_DaxJ_3.MOV
Type: MPEG Movie
File Size: 49,54 MB
Image Size: 3840 x 2160
Frame Rate: 24,00
Source Audio Format: 44100 Hz - Compressed - Stereo
Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
Total Duration: 00:00:18:04
Pixel Aspect Ratio: 1,0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None
Video Codec Type: MP4/MOV H.264 4:2:0
Variable Frame Rate Detected

---

03

File Path: /Volumes/TRANS/MOVIES/NO/NO19_Aftermovie.mp4
Type: MPEG Movie
File Size: 6,69 GB
Image Size: 4096 x 1728
Frame Rate: 25,00
Source Audio Format: 48000 Hz - Compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:13:56:05
Pixel Aspect Ratio: 1,0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None

Created with: Adobe Adobe Media Encoder CC 2018.1 (Macintosh)
Video Codec Type: MP4/MOV H.264 4:2:0

---

04

File Path: /Volumes/TRANS/MOVIES/NO/_final_nature_one_2014_after.mp4
Type: MPEG Movie
File Size: 671,34 MB
Image Size: 2048 x 1080
Frame Rate: 25,00
Source Audio Format: 48000 Hz - Compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:04:02:23
Pixel Aspect Ratio: 1,0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None

Created with: Adobe Premiere Pro CS6 (Macintosh)
Video Codec Type: MP4/MOV H.264 4:2:0

Report · Feb 14, 2023

Please read my earlier post which makes it clear that "source settings" is only available with certain formats.

https://helpx.adobe.com/premiere-pro/how-to/view-modify-source-settings-raw-media.html

And no it's not greyed out when it's not available... (although probably should be). What are you trying to do? "Properties" displays important characteristics of media files... And the options in "modify" allow you to change certain parameters...

Report · Feb 14, 2023

Sorry, may bad!!! I guess i mixed this up with "Sequence Settings".

I'm trying to modify the timecode (kinda reset it) and thats a different menue (modify -> timecode).

Thanks again and sorry for my mistake.

Report · Feb 14, 2023

no problem. We all make this kind of mistake here particularly as the threads get lengthy. At a certain point, I just preface my post with an excuse that I didn't have time to review the entire thread... Hope you're finding this forum a useful resource... It's invaluable for me... I've been doing this a very long time and it's amazing what I still don't know. Premiere is an incredibly deep program...

Report · Mar 06, 2023

Same here: Version 23.3.0 (Build 69) - source settings are NOT greyed out but when you click it, nothing happens. I would like to change the frame-rate setting from 50fps to 25fps with my camera I used for 3 years and awalys worked - in this version it doesn't.

THX for your help,

Robert

Report · Mar 06, 2023

sorry: Version 23.2.0 (Build 69) - Windows 11 - 128 GB RAM - 2xNvidia3090 - mp4

Report · Mar 06, 2023

Source settings only works with certain formats and as far as I know, it's been that way for quite a while. What are the properties of the files you're trying to change... or tell us what the model of the camera you use? And there are 2 ways to change the frame rate. One is to simply drop the clip into a sequence with the desired frame rate and the other is to select the clip in the project (not the timeline) and control click and choose modify: interpret footage. The modify option is only in certain circumstances.

Report · Sep 25, 2024

Just a belated update: 'Source Settings' does not work on PPro 2024 (24.6.1 build 2) or PPro 2025 (25.1.0 build 23). I highlight a clip in the timeline - The 'Source Settings' option becomes active - click - nothing happens. Sony S-Log3/S-Gamut3.Cine -- HEVC compression -- 10 bit 4:2:2 chroma subsampling -- 23.976fps - Researched 'works only with certain formats' to no avail; the above file properties are very common so it should work. This would be very useful. But alas....

Mac M2 Max

Sequoia 15.0

Report · Sep 25, 2024

Lewiscat, please tell us what you're trying to do... There's probably a way to do it that doesn't involve "source settings." I suspect it's a vestige of long ago programming that hasn't been cleaned up.

Report · Oct 16, 2024

Thanks for your response Michael. It would be handy to use the 'source settings'. I look in 'media file properties' for most source information but it would be nice to just click and see. I get it's probably old code but is should be sunsetted and removed if that's the case. My post was an FYI for the most part. Thanks again.

Report · Oct 16, 2024

you can save a custom metadata view to view all the information you can possibly need. I've got a keyboard combo to go full screen on whatever "Frame" is active... (this is a toggle so hitting the keyboard combo restore's the previous view) to be able sort thru this enormous amount of info... I'm guessing eliminating this "option" probably doesn't have top priority at Adobe...

Report · Oct 16, 2024

The toggle is a great idea and, yeah, Adobe has bigger fish to fry for sure. Thanks again.