Copy link to clipboard
Copied
After latest update, I've had nothing but problems using Premiere Pro CC. As I've posted in other forums, about my audio not playing in merged clips. How can I revert back to the last version before the update?
Hi rmartin,
Please follow the steps below to roll back to 7.0.1.
Step 1: Click on the link below and go to photoshop download page. Once the page is open do not click on anything and go to step 2
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
Step 2: Click on the link below to initiate the download of Premiere pro CC (make sure that the Photoshop elements page is open)
For MAC: http://trials2.adobe.com/AdobeProducts/PPRO/7/osx10-64/PremierePro_7_LS20.dmg
...Copy link to clipboard
Copied
Hi rhead12,
I have sent you a Private message to roll back to the previous version of Premiere pro CC. Please try to revert to the previous version and update if it helps.
Regards,
Vinay
Copy link to clipboard
Copied
Thanks Vinay, just checked it wasn't there yet but I'll wait for the message to come through.
Copy link to clipboard
Copied
Would you mind sending me instructions as well? I updated to 7.1 and it caused Premiere and Magic Bullet Looks stop playing nicely together (black frame previews). I need to get a project colored by tomorrow morning and I've troubleshot things on the Red Giant side of things as far as I can with little success. I feel that rolling back Premiere to 7.0.1 may be my only option to get things working again until things get sorted out between Adobe and Red Giant. Thanks in advance!
Copy link to clipboard
Copied
Hi j.Deel,
I have sent the message. Please check and update if you have received it.
Regards,
Vinay
Copy link to clipboard
Copied
So how can you roll back from 7.1 to the previous version of CC? Also, I'm assuming I can't roll back just AME right? Can you please let me know how.
There are two exporting issues that I've run into since the update that make it very frustrating:
Copy link to clipboard
Copied
Hi DMH79,
I have sent you the steps. Please check and update.
Regards,
Vinay
Copy link to clipboard
Copied
Okay Vinay, hmm reverted to last version, doesn't seem to be a update issue after all. Any other suggestions to get these clips to act properly?
Copy link to clipboard
Copied
Hi rhead12,
I will suggest you to copy the timeline instead of copying the bin.
Regards,
Vinay
Copy link to clipboard
Copied
That doesn't help, the issue is with the merged source clips not clips in a timeline. I've posted in detail the problem I'm having in another post on this forum.
Copy link to clipboard
Copied
Hi Vinay,
Could send me the instructions as well?
I have been having a lot of troubles since I upgraded to 7.1
Thank you very much.
Copy link to clipboard
Copied
Hi chunk,
I sent the instructions. Please check and update.
Regards,
Vinay
Copy link to clipboard
Copied
Hi Vinay,
i cant play back red epic material in the source monitor anymore.
Could you send me the instructions to roll back to the previous version please?
Thank you!
Copy link to clipboard
Copied
Hi Vinay,
Please can you send the instructions on how to roll back CC to 7.0.1?
7.1 just doesn't work how I need it to and I am losing time to get these projects complete.
Regards
Aaron
Copy link to clipboard
Copied
Hi Aaron,
I have sent the message with instructions to you. Please check and update.
Regards,
Vinay
Copy link to clipboard
Copied
Please send me the instructions on rolling back --
Why don't you just post them!!
Copy link to clipboard
Copied
Hi rmartin215,
I have sent the message with instructions. Please update once you roll back successfully.
Regards,
Vinay
Copy link to clipboard
Copied
Hi rmartin,
Please follow the steps below to roll back to 7.0.1.
Step 1: Click on the link below and go to photoshop download page. Once the page is open do not click on anything and go to step 2
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
Step 2: Click on the link below to initiate the download of Premiere pro CC (make sure that the Photoshop elements page is open)
For MAC: http://trials2.adobe.com/AdobeProducts/PPRO/7/osx10-64/PremierePro_7_LS20.dmg
For Windows:(Click on each link one by one and once all the files are downloaded open the .exe file to begin the installation)
http://trials2.adobe.com/AdobeProducts/PPRO/7/win64/PremierePro_7_LS20.exe
http://trials2.adobe.com/AdobeProducts/PPRO/7/win64/PremierePro_7_LS20.7z
Step 3: Once the program is installed go to the link below and upgrade to 7.0.1 update manually.(scroll down to the page to see the update 7.0.1)
For MAC: https://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5601&fileID=5617
For Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5604
Regards,
Vinay
Copy link to clipboard
Copied
Does this also roll-back AME?
I lost my h264 Bluray ability after updating AME.
(did not update Pr because of issues uncovered on the forums.)
Copy link to clipboard
Copied
Related to this issue?
http://forums.adobe.com/message/5824279#5824279
And I'd ask your question there (the AME forum).
Copy link to clipboard
Copied
Hey Vinay,
I rolled back to 7.0.1 because of Bullet Looks issues, and was pleased to see my render files all loaded (yay). But now my issue is that when I send a render job to AME from Premiere it crashes both AME and then Premiere. Any ideas on this?
Copy link to clipboard
Copied
I need to rollback too. PP 7.1 is a bit of a mess. WHite frames on export. Slow performance. How do I get back?
Copy link to clipboard
Copied
I just updated to 7.2.1 and need to roll back as it is not working well at all. can you please send me a link or instructions so I can revert. thank you
Copy link to clipboard
Copied
Hi berkshop,
Please check the below Forum thread and roll back to the Initial version 7.0 of Premiere Pro CC. You can choose to update Premiere Pro CC to the desired version from the below links.
http://forums.adobe.com/message/5827476
Updates:
For MAC:
http://www.adobe.com/support/downloads/product.jsp?product=98&platform =Macintosh
For Windows:
http://www.adobe.com/support/downloads/product.jsp?product=98&platform =Windows
Regards,
Vinay
Copy link to clipboard
Copied
berkshop wrote:
I just updated to 7.2.1 and need to roll back as it is not working well at all. can you please send me a link or instructions so I can revert. thank you
Note that you can now do this for any Adobe CC app if you want (not just Premiere Pro), if/when needed... Just follow our Creative Cloud Version Control Guide for how to restore, roll back, roll forward, update, etc.