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Software render only is not available

New Here ,
Aug 14, 2021 Aug 14, 2021

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We have a Mac M1 with Premiere 15.4

In the past past, we used to be able to choose "software render" from the project settings whenever we had export clitches.

Now that option is grayed out since last update. It's set to GPU acceleration and we cannot change.

It's very frustrating as the glitch is random depending on how I set the export options.

Is there a way to go around this and reenable that option?

 

Screen Shot 2021-08-14 at 1.40.42 PM.png

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Editing, Export

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correct answers 1 Correct answer

New Here , Aug 15, 2021 Aug 15, 2021
Thanks for the reply. It’s a 4K footage (prores) in a 1920x1080 sequence, also prores. In a prior project, I had the same issue and I try every possible setting between footage and sequence. The only way I got it to work was removing transitions. For some reason, a transition would cause glitches throughout the timeline. The same happen this time. I had a cross dissolve that, once removed, it allowed the sequence to render. Adobe’s customer support is helpless in this topic also as I chatted wi...

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Adobe Community Professional ,
Aug 15, 2021 Aug 15, 2021

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Hi there,

 

Don't have an M1 myself but it appears that Metal accelertion is locked on those models, at least in 15.4.

What are the specs of your footage and what codec are you trying to export to?

 

JVK

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New Here ,
Aug 15, 2021 Aug 15, 2021

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Thanks for the reply.

It’s a 4K footage (prores) in a 1920x1080 sequence, also prores.
In a prior project, I had the same issue and I try every possible setting between footage and sequence.
The only way I got it to work was removing transitions. For some reason, a transition would cause glitches throughout the timeline.
The same happen this time. I had a cross dissolve that, once removed, it allowed the sequence to render.
Adobe’s customer support is helpless in this topic also as I chatted with them a couple times. All they would recommend is reinstall, which I did a few times.
So I suppose you are right and developers did lock the software render only option.
Very frustrating.


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Adobe Community Professional ,
Aug 21, 2021 Aug 21, 2021

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Did you try rendering the timeline (ProRes) then checking for glitches in the rendered sequence? If it renders clean you can export it and "Match Sequence" and check "Use Previews" -- the export will match the sequence.

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Explorer ,
Aug 23, 2021 Aug 23, 2021

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I have the Apple Macbook Pro M1, in exporting a 30min and it took 2+ hours! It is a 4k, h.264, 30min.  Why is it taking 2hrs?  Yes, the GPU Accelaration is grayed out I cant change it.  On my Windows pc the same 30min rendering takes 20min.  What is the setting needed to take full advandage of the M1 processing when in Premiere Pro?  I have been speaking with Adobe Care on twitter and they are not much help.  I got the computer for this purpose of the M1.  Please help

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